優點: "Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent."
優點: "電影還算新,餐點內容ok。"
缺點: "耳機聲音轉小,但是機內廣播超大聲,透過耳機都覺得耳朵快爆掉,又不能調整,代表機內廣播音量和電影音量設定不對。 派餐太慢,我們水果餐先取得,但跳過我們沒有給飲料。 入境單要2張(我和同伴),只給1張,說晚點給,但是後面座位的人卻有取得,又一直沒有送來,再要求後,才告知已經派送完畢,要我們落地再寫。"
缺點: "Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks"
缺點: "About cabin crew for for more smile"
優點: "seat very comfortable"
缺點: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"
優點: "Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly."
優點: "Standard of the flight was good"
缺點: "Cabin personal was unengaged rude and everything than helpful"
優點: "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."
優點: "網上無得book位。"
缺點: "網上無得book位。"
優點: "機組服務人員親切"
缺點: "近兩年來,每五次搭乘有四次延誤,真不知道是什麼問題,從來不說明,就是讓乘客空等。"
缺點: "Food extreamly salty and makes you gassy. Bathrooms were always dirty and out of items. Economy cabin was freezing cold and the blankets provided are paper thin."
優點: "整體舒服,安心"
缺點: "去程和回程的機內椅下,餐枱十分污穢,似乎沒有人做清潔,厠所殘舊,污糟,衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題,但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點: "The airline stewardess are nice Smile"
缺點: "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
優點: "The overall boarding arrangement is smooth. Crews are friendly."
缺點: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
優點: "Everything was good."
優點: "I am a wheelchair user and Cathay Pacific took excellent care of me"
缺點: "Turbulence."
優點: "Upgraded seats"
缺點: "Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
優點: "Somewhat disorganized bec. People lined up even if swat numbers have not been called."
缺點: "People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation."
優點: "The food was good."
缺點: "We were sitting at te back and it was very cold. Not sure why. They ran out of chicken for lunch."
優點: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
缺點: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
優點: "Upgraded to business"
優點: "Cathay is a good Asian airline, and if you compare it to any American-based airlines, Cathay is exceptional. Staff are generally very friendly and helpful. Seats and food on economy are pretty good, as far as economy goes. Entertainment system is updated and offers a good variety of options."
缺點: "They are a bit strict on carry on luggage weight but not that big of a deal."
優點: "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
缺點: "The American films were good but they could be better."
優點: "Good crew"
缺點: "Why do people fly with infants?"
缺點: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
優點: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."
優點: "Great staff and food"
缺點: "Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi."
優點: "Absolutely nothing"
缺點: "That they continuously made mistakes and wasted my time and money. Let alone no sleep and carrying everything to 3 different terminals not completing my trip on any of them. Now I’m spending Valentine’s Day alone in a hotel in Hong Kong instead of meeting my gfs family and sleeping with her the first time in Manila."
優點: "We boarded on time. Again, cabin crew was nice, courteous, and professional. Flight was not full- therefore, no passenger present next to me. Did not eat either meal- therefore, can not vouch for them; however, did have a cup of noodles. Again, the variety of music was nice."
缺點: "Again, airport crew leaves a lot to be desired."
優點: "Flight staff was awesome. They were all so thoughtful and extremely positive. It made a long trip so much more enjoyable!"
缺點: "Nothing! Super pleasant experience"
優點: "I wasn’t"
缺點: "I didn’t like the fact I had a different gate on my boarding pass. We were waiting at terminal 2 for 5 hours thingking that’s where our gate was. One hour before our boarding I come to find out that our gate was in a whole other terminal, we almost missed our flight. We would have missed it if I didnt as the ticket counter when is the Seattle flight going to go up on the screen. Poor communication on Alaska airlines part. Not very happy with that I had to rush to the other terminal because I had the wrong information on my boarding pass."
優點: "I received more than expected"
優點: "Newer plane"
缺點: "6,5 hrs delayed"
缺點: "The checkin supervisor at Ohare gave me a hard time given that am the only checking in. I felt I was profiled. Very unprofessional"
優點: "Comfortable seat"
缺點: "Poor food and very basic (old movies) entertainment - always delayed"
優點: "空中服務員Janice服務親切、細心,笑容滿面,給我一程愉快的飛行體驗!"
缺點: "名古屋中部機場Delay!"
優點: "Everything."
缺點: "Nothing."
優點: "Staff and crew were good. Boarded on time. Landed safe."
缺點: "Seats are cramped and small."
缺點: "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"
優點: "Boarding"
缺點: "Food was worse no snacks at all"
缺點: "I lost all my bags. FIXED IT"