Crew and service was excellent. Qatar Airways uses Air France business lounge in SFO. Lounge was congested with very little available seating when we entered the lounge. SFO airport seating was far better than what was available in the lounge.
Comfortable seat, good food and friendly staff
Comfortable aircraft and excellent service
It was QR707 , sold as AA8119 - I was not able to select seat online and not able to select food option online too!
Right now everything good
優點： "Great crew! Excellent business class suite"
缺點： "My flight got canceled but nobody responded from flyus.com"
優點： "Amazing crew, seats were super confortable. Overall top experience !"
優點： "Good service from the crew and good food."
缺點： "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"
缺點： "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."
優點： "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
優點： "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
缺點： "Improve quality of service and cleanliness."
優點： "The crew was good. Good movie selection."
缺點： "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
優點： "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
優點： "I got a very good seat."
缺點： "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
缺點： "The check in at Denpasar is horrible. The airport services are very inefficient."
優點： "Liked the smoothness on boarding and the organization. Keep it up!"
缺點： "Attitude of some of the flight attendants and more entertainment."
優點： "Good service and a modern airplane"
缺點： "The check in at JFK, too chaotic"
缺點： "Took long time to provide food & water."
優點： "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
優點： "On screen entertainment"
缺點： "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"
優點： "So many movies to spend flight time with great crew"
缺點： "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
優點： "empty seat next to me!"
缺點： "more cramped than akld to doha"
優點： "all are nice"
缺點： "nothing but avoid bread"
優點： "Went out of their way to be helpful"
缺點： "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."
優點： "service, food and cleanness"
優點： "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
優點： "Loved the food and entertainment."
缺點： "Not enough leg room and space between the chair in front."
優點： "Good, attentive service by the crew."
優點： "The movie selection was good."
缺點： "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
缺點： "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."
優點： "Nice crew"
缺點： "Poor aircraft"
優點： "Food was better than average, blankets were soft and seats were comfortable. Good flight."
優點： "Comfort and cleanliness."
優點： "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
缺點： "The Oryx system lackedmin recent movies ....that's the only complaint"
優點： "Flight was great, best over seas flight I've ever had!"
缺點： "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
優點： "view above"
缺點： "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."
優點： "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
缺點： "Food serving took a while. And need improvements."
缺點： "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
缺點： "We normally fly business class, but this was a quick side trip so we settled for economy."
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
After going back and forth with the airline, they never reimbursed the airline tickets. Went around asking multiple people how to get reimbursed and kept getting put back, not satisfied with their customer service.
優點： "Flying with Thai in Business Class is fantastic. I arrived relaxed in Bangkok. Kudos to the Thai crew."
優點： "Very happy travelling with this airline"
優點： "Would fly again. Really great airline. Food, staff and comfortable"
優點： "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"
缺點： "The seat in BC is too small should get a new plane with bigger seat."
優點： "Seats are the most UNcomfortable in Asia."
缺點： "Put in some real comfortable seats in business class. The exisitng ones are hard and terrible"
優點： "The crew were very accomodating and hospitable."
缺點： "The food"
優點： "The lounge"
缺點： "It is no total flight old plane."
缺點： "Services can be better"
優點： "The Crew was very Good and yes the seats were comfortable."
缺點： "I think they did the great Job"
優點： "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
缺點： "Absolutely nothing."
優點： "Amazing crew lounge just great airline"
缺點： "Passengers in front were very loud for a night flight and drinking, air crew didn't tell them to be quiet."
缺點： "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
優點： "new plan and equipments are good"
優點： "2 empty seats next to me"
優點： "sit was ok. stef was 100%"
缺點： "morw games in screen"
缺點： "Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff"
優點： "Good friendly staff. Good flights"
缺點： "Food wasn’t good. Movies selection is not good."
優點： "All well arranged. Friendly and helpful crew. Food apprppriate for the trip. Logistics ok. Balue for money."
缺點： "食物差 設施差"
優點： "The dedicated check in area that led to its own screening and immigration"
缺點： "Food service was a little slow, not a good selection of movies"
優點： "Overall experience Staff"
缺點： "Eating time on tarmac Entertainment is oldish"
缺點： "Bus gate on arrival"
優點： "Food was excellent, staff very, very helpful and the seats were really comfy, not board like as with many carriers. 787, a bit rough at times, but overall really good"
缺點： "Headphones dropped out one side, couldn’t be bothered to ask for a new set so it couldn’t have been that bad. If I was being really picky, I’d say the cabin crew were very adept at shutting drawers/cupboards, sitting in the first row I was jolted out of a slumber several times. Galley floor was grubby"
優點： "Crew were polite and nice. Food was good"
缺點： "Entertainment system was very glitchy, the headphones sockets on my seat were broken and loose."
優點： "Same as above, nice staff and an amazing plane."
優點： "Excellent service everything was perfect. Want to fly again on thai."
缺點： "Worn out old 777. The seat cushion could’ve been made of wood!! Not good for a 12 hour flight!!!"
缺點： "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
優點： "On time and service"
缺點： "Not much variety for music options in entertainment"
優點： "Very efficient and attentive service . On time departure and arrival."
缺點： "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."
缺點： "No snacks or drinks offered between meals."
缺點： "The entertainnent system never worked, even after rebboting"
優點： "I pre-ordered a seafood meal. It was excellent."
缺點： "The seats (bottom) have become worn and caved in. And the head rests are as flat and hard as rocks. They need to be changed"
缺點： "Airstewardess was had a fake friendliness. Like they'd smile and say yes to the request and nothing happens and need to call them again. And another stewardess takes the request and same thing happens finally when they do come back with the blanket and new request for headphones its with the worse face ever. Jesus"
優點： "Crew very unhelpful"
缺點： "CREW NO GOOD"
優點： "We didn’t crash!"
缺點： "Old plane (747). Not very attentive staff, I had to ask for a blanket 4 times before I got one. This certainly isn’t acceptable in business class. My meal choice wasn’t available. And I had to pay $50 to change my flight to a different day (again not acceptable for a business class ticket. I’ll avoid Thai airways wherever I can from now on. #avoid When I rang the Singapore Thai office they were unable to change my ticket to a new date and kept pushing me back to the online travel agent. Called Thai in Bangkok and they did it on the spot. Very inconsistent service."
優點： "Great carrier flown with all the others thai airways best!"
缺點： "Had to ask for blanket not on seat ready for use."
缺點： "no headphones or media available."
缺點： "3 hour delay made it difficult to be thrilled about anything"
優點： "Flight was fine. Good entertainment. Skychat nice add on"
缺點： "Service not responsive when you called them. When seated on the middle sometimes difficult to get out, that's why the is a call button. The only problem, no reaction when activating that light."
缺點： "I didn't have enough time to make my connection in Bangkok. I had to clear customs, collect my luggage, check my luggage back in and go back through security. I only made my next flight because I walked to the front of the line and cut in front of about 20 people. It was very stressful."
優點： "FA's were friendly, seat was comfortable, food was ok"
優點： "Everything was good . Yhe only problem is the small portions of food."
缺點： "Captain concern about security."
優點： "The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy."
缺點： "It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "The flight was delayed and I almost missed my connecting flight to Oslo."
優點： "Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)"
優點： "Nice flight attendants."
缺點： "The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff."
優點： "Crew and the food"
缺點： "Seating was tight for me a big guy"
優點： "The crew was fantastic."
缺點： "Entertainment is out of date and difficult to use."
優點： "The flight crew were helpful and attentive. Directions were clear and the boarding was organized."
缺點： "The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me."
優點： "Yes all of the above"
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
優點： "Plane was okay. Nice big screen"
缺點： "Crew was ok"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The food was okay which is much better than the outbound flight."
缺點： "The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it."
優點： "The crew was professional and friendly."
缺點： "No bottled water on the plane. Tap water was lukewarm. A blue light came on constantly in the darkened cabin. Would never fly the airline to Hong Kong again."
優點： "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
優點： "crew was courteous and highly helpful. food was good, served hot."
優點： "Crew were outstanding and food was awesome"
優點： "The food and the comfort of the seat were excellent for a premier economy seat. All the flight attendants were extremely cheerful and helpful. I have nothing but good things to say about this flight"
缺點： "The stopover in Hong Kong was longer than I would have liked."
優點： "Seats, entertainment selection, crew, food; & bathrooms were kept clean"
缺點： "Still hate the long flight"
優點： "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
缺點： "Staff seems distant and uninterested at times."
優點： "No drinks served before the meal. No water brought round during the night. Cabin staff efficient if a bit brisk. Food not quite OK - no imagination. Films really good."
優點： "Excellent and attentive staff, great food, clean bathrooms (by airline standards anyway), fantastic entertainment! It's a great value for the price, especially for coach class!"
缺點： "Not much to dislike. I just was a little bothered by the fact that I had purposely chosen to have my boarding pass be digital (to save the environment), but to do this you have to check in online. As a result, they can't verify your passport (something they need to do in person). So when I got to the gate they had to check my passport and then made me use a new, printed boarding pass. Not a huge deal, but just something that bothered me."
優點： "Always consistently good.."
缺點： "Flight was absolutely packed"
缺點： "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."
優點： "Fantastic flight"
缺點： "All good"
缺點： "To cold, no sleep,lake of oxygen,bag very dirty"
優點： "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
缺點： "Crew appear disinterested in the service."
優點： "Flight comfort, plane, staff. Overall a perfect travel experience."
缺點： "Mango desert...that’s all."
優點： "Chicken rice"
缺點： "Mess in TPE"
缺點： "My booking did not allow me to do seat selection. Me and my wife sat separately. No resolution from the crew to resolve this. Seats are not comfortable."
缺點： "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."
優點： "There was more leg room and the food was excellent!"
優點： "Despite no preferred aisle seat and a last minute seat swap, the flight was comfortable enough to get some sleep. Enough space and a good temperature."
缺點： "An eye mask would help block the constantly flashing screens of the surrounding seats. Staff almost made an effort to meet a couple of simple requests but were obviously busy with other priorities. Food wasn't bad."
缺點： "Same reason provided for Sydney to Hong Kong flight"
優點： "Jenny (flight attendant in my section) was great. She was constantly smiling and was always positive. Her attitude made the flight more enjoyable."