優點： "Flight was very comfortable."
缺點： "Nothing really. It is just hard work doing such a marathon flight."
優點： "The crew did an excellent job."
缺點： "The plane was broken. Old. I paid for business and they couldn’t even allow business to board first. On screen entertainment was broke. Seats were broken. The seats DO NOT fold flat in business. Not a good experience, do not recommend. Fly Singapore airlines if possible, Thai airways just doesn’t have it together- plus it’s relatively the same price with way better amenities and experience"
優點： "Crew was great, flight was good and on time"
優點： "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"
優點： "The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)"
缺點： "The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time"
優點： "Food was good. Wine was better."
缺點： "Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal."
優點： "Food was amazing"
缺點： "The WIFI"
缺點： "Moré communication about the long delay."
優點： "We landed safely. Ultimately, that’s all that matters."
缺點： "Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines"
優點： "Food and entertainment were consistently good."
缺點： "The plane felt old, and wasn't as roomy as the plane for Melbourne to Bangkok. It felt like we we're sqwished into a tin can - it was like flying 15yrs ago. The plane was extremely hot at the back of the plane, but not in other parts. The service was average and if you asked for something it was done begrudgingly."
缺點： "Nothing I wish American domestic flights were as nice as Thai’s!!!"
優點： "Everyone was very nice and hospitality was great."
缺點： "a better selection of movies/entertainment."
優點： "Well done to all the crews."
缺點： "No clear direction at boarding for lining up"
優點： "Super friendly staff"
缺點： "Less films in German"
優點： "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
缺點： "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."
優點： "That we arrived"
缺點： "Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight."
優點： "Thai are so dependable and such lovely service. Nothing is too much."
優點： "Simple, no surprises is a good thing"
缺點： "Nothing, everything was great."
優點： "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
缺點： "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."
優點： "Typical domestic coach flight experience... but the price was right. Had good personal tv entertainment available... but it was a short flight. Bring your own ear-phones."
缺點： "I was expecting some yummy Thai Food, but the food was strange. I eat everything... and I ate this food, but it was not good. The other 4 members of my family would not touch it. 2nd worst plane food in 200+ flights."
優點： "Ok plane, food was fine too"
缺點： "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"
優點： "Very short flight"
缺點： "食物差 設施差"
優點： "Quite quick -clean aircraft"
缺點： "Terrible entertainment options"
缺點： "I travelled with my 2 friends but none us were given a seat together. We requested few times and they wouldnt allow."
缺點： "Very hard seats for a long haul flight and queues for the the toilets. Overall the planes looked old and tired."
優點： "Nice staff and amazing plane."
缺點： "Initial flight was cancelled. Crew was not helpful or informative. Was not compensated for delays at all, missed wedding functions!!"
優點： "The crew was very nice"
優點： "I needed to change my flight and they did it at no extra cost."
缺點： "The entertainnent system never worked, even after rebboting"
優點： "The crew was very kind and the service lways with a smile. The toilts clean."
缺點： "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."
優點： "Punctual and efficient flight"
缺點： "Food was poor and staff were not at all friendly"
優點： "Thai (similar to ANA) provides its customers with REAL customer service while flying with them."
缺點： "crew from Jakarta to Bangkok was worst"
優點： "Crew was very service oriented!"
缺點： "The legroom was horrible."
缺點： "3 hour delay made it difficult to be thrilled about anything"
缺點： "I was charged by Kayak and Thai airlines for the same ticket. Kayak charged me $286 and Thai airlines charged me $276. I will call Kayak when I get back home to the U.S. and fix this extra charge from Thai airlines."
缺點： "I didn't have enough time to make my connection in Bangkok. I had to clear customs, collect my luggage, check my luggage back in and go back through security. I only made my next flight because I walked to the front of the line and cut in front of about 20 people. It was very stressful."
優點： "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
缺點： "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"
缺點： "Seat cushion is hard and not comfortable"
缺點： "Outdated Entertrainment system... btw, no entertainment system... safety video had so many hiccups, need to restart multiple times. First flight which did not have either Pepsi or Coke products. Only carbonated drink available is spirite.. very disappointed. Crew was not friendly.. Even when the wish for entry or say bye, attitude and face they make towards Indian looking people was very unacceptable."
優點： "Nothing - I had to cancel from China - took time. I then booked myself"
優點： "Knowledgeable and attentive staff who all have some experience with English. Great food and entertainment with plenty of options (just remember to select your meal choice online 48hrs+ before departure). To top it off you are supplied with a clean blanket and a pillow to insure your comfort."
缺點： "You just can never seem to get completely comfortable particularly when trying to sleep, but that is the same on most planes."