優點: "Great services"
缺點: "Sitting in front is better"
優點: "Service"
缺點: "Improve food Better movies"
優點: "Crew was friendly."
缺點: "Terrible business class seats that are 10-15 years old. Have to take a bus to the gate in Bangkok. It’s 2019. We should have lie flat seats, not angled."
缺點: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me with my email mseo@mdis.net Thank you. Mikyoung Seo"
優點: "comfortable flight"
缺點: "TV options and headphones"
缺點: "電影選擇不多,建議有中文字幕(畢竟是非台灣的班機嚕)"
優點: "Nothing was amazing."
缺點: "Again, seats were uncomfortable and cramped."
優點: "Food was good. Wine was better."
缺點: "Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal."
優點: "Timely flight amazing crew"
缺點: "Leg room"
缺點: "The food quality was poor."
優點: "The Crew was very Good and yes the seats were comfortable."
缺點: "I think they did the great Job"
優點: "Everything was amazing! crew is friendly and super nice! the flight was smooth."
缺點: "Nothing. everything was perfect."
優點: "Yes crew was very hosptile."
缺點: "On this flt just the inflight entertainment system at my seat which was not working"
優點: "checking in, the agent pointed out that I had a middle seat. I thought I had reserved an isle. She fixed it."
缺點: "boarding using bus!"
優點: "Entertainment was good."
缺點: "Complimentary polaroid Photo taking for families or kids or couples and friends. Photo can be placed in a special thai aiways frame for memory. If this is done while the flight is preparing for take off l, its gives a great start for the trip. Gifts for kids?"
優點: "sit was ok. stef was 100%"
缺點: "morw games in screen"
缺點: "What i did not like most is the temperature inside the plane but am glad the airline provided blanket to warm our body."
優點: "Big flight Great seats Amazing entertainment system. iPad size. Very good food too."
缺點: "The flight always leaves later than schedule."
優點: "Food still up to standard. Better then some flight from Thai Airways."
缺點: "Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray."
優點: "Plane was nice."
缺點: "Food was horrible"
優點: "All well arranged. Friendly and helpful crew. Food apprppriate for the trip. Logistics ok. Balue for money."
優點: "Typical domestic coach flight experience... but the price was right. Had good personal tv entertainment available... but it was a short flight. Bring your own ear-phones."
缺點: "I was expecting some yummy Thai Food, but the food was strange. I eat everything... and I ate this food, but it was not good. The other 4 members of my family would not touch it. 2nd worst plane food in 200+ flights."
優點: "航空服務員有禮"
缺點: "食物差 設施差"
優點: "Speedy boarding, early arrival and generally comfortable flight."
缺點: "The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy."
優點: "All good except Manila Airport"
缺點: "NAIA Airport Imigration"
優點: "It was fine"
缺點: "We arrived plenty early at terminal 2 like the confirmation said. Only to find that over night they changed departures to terminal 3. No signs. No one there to give instructions. Just a security guy saying “take sky train “. We had plenty of time so it was more annoying than anything. So we arrive at the gate and the are having a party to inaugurate the new gate and terminal. I’m glad they celebrated. Haha. Got to laugh. The big crowd at the celebration were passengers who were delayed bordering so they could have a celebration. Part of the adventure."
優點: "The food was the best airline food for the whole trip. The green curry was very nice, though it would have been better with chicken instead of fishball."
缺點: "The boarding was ridiculous. We had to get off the previous flight so far away from the main terminal, and wait on the tarmac for the driver of the van to come. He was late. Luckily, the Passenger Services Agent was reactive enough to check our boarding gate with her handphone and wrote the gate number on our boarding pass. It was a mad rush from where we alighted from the van to the gate which was at the extreme end of the terminal, coupled with stairs up and down, and carrying our hand luggage. Anybody with a weak heart would have collapsed. What more when we are both senior citizens! The time to change plane was incredibly short. That was a torture. One more hour would have been just right."
優點: "Service was great, food options were good. I have no complaints."
缺點: "I have not complaints about this trip."
優點: "Very nice and friendly staff. We were fed a small meal on a very short flight."
缺點: "Ran an hour behind schedule. We boarded on time and then got delayed waiting for air traffic control. Landed about 40 mins later. Considering it an was an hour flight, a little annoying. We didn’t have another flight to catch or somewhere to be, but it could have been troublesome for others."
優點: "I needed to change my flight and they did it at no extra cost."
優點: "Nice plan, nice crew, left on time"
缺點: "Please offer a vegetarian option for the snack"
缺點: "Badly delayed and no information was given on the correct ETA and on the status of the connecting flight"
優點: "Flight attendants very friendly and attentiveNothing"
缺點: "Nothing"
缺點: "Air Canada cancelled the original flight and rescheduled it for one day later. This was an obvious problem since it affected other travel plans. Air Canada customer service was very poor. First agent was unhelpful, second agent better. Overall it was a pain to finally get another flight for the original day."
優點: "Das Personal hat sich sehr gut um uns gwkümmert."
缺點: "Der Sitz konnte auch mit der Kraft von zwei Männern nicht verstellt werden."
優點: "The crew was very kind and the service lways with a smile. The toilts clean."
缺點: "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."
優點: "Wow, a 747 offloaded by busses, what a ridiculous idea!"
缺點: "Wow, a 747 offloaded by busses, what a ridiculous idea!"
優點: "We took off at 11.30 on time but only arrived at 3.45 pm. No idea why it took so long on the positive side: I saw my movie till the end and it was an excellent one"
缺點: "Special screenings in singapore of all luggage: took more than 1 hour to get out"
優點: "Thai (similar to ANA) provides its customers with REAL customer service while flying with them."
缺點: "???"
優點: "very comortable seat in business class. very pleasant flight attendant pretty good meal"
缺點: "flight did not pull up to the gate. Everyone had to walk down the stairs and get on the bus."
優點: "Friendly staff and airport folk! Smooth and easy all around!"
優點: "Stewards were very polite and helpful. Even offered me extra meal without request. Clean, comfortable aircraft unlike most South East Asian aeroplanes. I recommend THAI Airways."
缺點: "Seat wasn't spacious enough but that is the case with almost all airlines if you are flying economy class. Food was prepared for Asian taste only. I guess that is understandable."
優點: "We were flying business class and air china would not let us in their lounge until 3 hours before our flight but Thai Air let us use their lounge...we had 9 hours before the next flight. We will go out of our way to.fly this air line again"
缺點: "Not one thing was out of place...great flight."
缺點: "Seat cushion is hard and not comfortable"
優點: "Was ok"
缺點: "If got good deal I will go with them again"
缺點: "Misdirected at upper entrance."
優點: "電影還算新,餐點內容ok。"
缺點: "耳機聲音轉小,但是機內廣播超大聲,透過耳機都覺得耳朵快爆掉,又不能調整,代表機內廣播音量和電影音量設定不對。 派餐太慢,我們水果餐先取得,但跳過我們沒有給飲料。 入境單要2張(我和同伴),只給1張,說晚點給,但是後面座位的人卻有取得,又一直沒有送來,再要求後,才告知已經派送完畢,要我們落地再寫。"
優點: "Good crew. Great pilots."
缺點: "Food. Seat comfort."
優點: "Yes!"
缺點: "Lower the price and keeping up the good work!!"
優點: "When do you need help they always happy Helping"
缺點: "The best"
優點: "The crew were amazing and attentive."
優點: "Attentive crew. Smooth flight."
缺點: "Entertainment options limited but that’s a very small complaint."
優點: "The crew was fantastic."
缺點: "Entertainment is out of date and difficult to use."
優點: "Conformt ,enjoy and on time"
優點: "seats are comfortable"
缺點: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
優點: "Seating space for short people..not average height people"
缺點: "Wider space for seats"
優點: "網上無得book位。"
缺點: "網上無得book位。"
優點: "機組服務人員親切"
缺點: "近兩年來,每五次搭乘有四次延誤,真不知道是什麼問題,從來不說明,就是讓乘客空等。"
優點: "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
缺點: "More food, drinks & snacks. Especially on such long flights."
優點: "整體舒服,安心"
缺點: "去程和回程的機內椅下,餐枱十分污穢,似乎沒有人做清潔,厠所殘舊,污糟,衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題,但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點: "It was a 14 hour flight and my head phone jack didn't work"
缺點: "Flight was suspended I was not notified before I went to the airport"
優點: "So nice, smile everytime, clear information and direction"
缺點: "I really hope they will serve wine or liquor but that is okay"
優點: "All the flights had bad Kosher food"
優點: "Disciplined, timeliness."
優點: "Seats were spacious enough"
缺點: "Departed about 40 minutes late without an explanation, then had to take a circuitous route around local thunderstorms which added another 30 minutes, so that we arrived over an hour late. Deplaning was also very slow, such that we cleared the airport at 1:45 AM, rather than 11:35PM as scheduled."
優點: "It was a journey with comfort and care.Crew was at its toes with hospitality skills.Food and snacks were appropriate.overall it was an amazing experience."
缺點: "All was gud . Can add little bit for vegetarians food choices."
優點: "Boarding on time"
缺點: "Food was not fresh. Some crews could not understand English well"
缺點: "I d have liked if they had served refreshments/drinks immediately after boarding. Although I had dinner, the flight is like 1AM so a light snack would be appreciated. toilet cleanliness was an issue...the toilets were out of toilet paper."
缺點: "Food was ok. Toilets were not given any attention during the 14 hour flight. Overhead bins were full so i had to sit for 14 hours with my backpack at my feet"
優點: "Had a nice meal, 2 hours 20 min flight. very nice"
優點: "Entertainment system is decent with good selection of movies."
缺點: "Uncomfortable seats"
優點: "Great service and smiley staff"
缺點: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."
優點: "Good entertainment choices, but the system itself was awkward and slow to respond."
缺點: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
優點: "Good service"
缺點: "Older plane"
優點: "Service"
缺點: "Old aircraft"
缺點: "The rush at lay over to get to the next plane. No time even for just a cigarette, before the long flight to NYC."
優點: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
優點: "What you'd expect from a Cathay flight. The abundant entertainment options was a pleasant surprise."
缺點: "There was quite a delay, which was a shame."
優點: "空中服務員Janice服務親切、細心,笑容滿面,給我一程愉快的飛行體驗!"
缺點: "名古屋中部機場Delay!"
優點: "Food and attentive staff"
優點: "Chicken rice"
缺點: "Mess in TPE"
優點: "Na"
缺點: "A white hair found inside the main course. The crew return it back to you."
優點: "I like the service and the foods are so delicious."
缺點: "The charging port when I was on my way to Hong Kong from Los Angeles, it wasn't working so that's the only thing that I didn't like."