過去3天找到最便宜的單程機票是多間航空公司（NT$29,402） 和 美國聯合航空（NT$31,476），最低的來回機票則是美國聯合航空（NT$44,448） 和 多間航空公司（NT$49,123）。
缺點： "We sat on the runway over an hour because they couldn’t get a proper flight plan. Such a waste of time and I felt so bad for those who had connecting flights"
缺點： "They didn’t even offer water to drink and came up and down at least 8 times to collect garbage. What garbage you haven’t offered us anything to throw out. They announced for their crew protection service may be slightly different if there is turbulence whatever"
優點： "Nice and easy flight"
優點： "Crew was good. Seat were comfortable."
缺點： "Don't charge for wifi. It should be free."
優點： "Not much"
缺點： "Our flights got delayed from Belize city and lost all connections. Had to sleep in the airport. Very disappointed with American Airlines. Will avoid in the future."
缺點： "One of the crew at the airplane was really rude was a Male. He needs be more sensitive with special needs passengers."
優點： "Not a lot. Entertainment options on board were decent. Food was alright."
缺點： "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."
優點： "Easy to board on a Saturday 7am flight"
缺點： "Seats still tight for anyone 5’9” or taller with a medium build"
優點： "Seats were comfortable and seemed maintained"
缺點： "There was a lack of a adjustable seat headrest."
優點： "Crew was very nice, and helpful."
缺點： "I remember you used to get to choose from some seats even if you didn't pay extra. Since the smaller airlines started charging to choose, now the big ones are doing it as well. I checked in for two tickets at the same time, but my wife and i were still separated. Frustrating"
缺點： "going through customs at the airport until barcelona takes in inordinate amount of time."
優點： "The flight and cabin crews handled an equipment problem and consequent delay, and information about it, very well."
缺點： "Poor comfort"
優點： "Almost nothing."
缺點： "Communication in delays (we ended up being delayed for 13 hours in incremental delays), poor planning, lack of knowledge at the operations level around how long crew has worked, boarded the plane then unboarded the plane as the pilot decided he wanted tea, staff unempathetic and dismissive"
優點： "During boarding the first class cabin attendant gave me water so I could take a pill I had forgotten."
缺點： "Lav could have been cleaner. Boarding area at airport is small and crowded for all airlines. Stairs to aircraft instead of ramps."
缺點： "Circled for too long and had no updates from the captain on what was happening."
優點： "The crew was friendly and helpful!"
缺點： "There were no headrests for sleeping or TVs on thr airplanes. Also the flight departure time kept getting pushed back and ended up leaving over and hour late as did our last flight with american."
優點： "Crew was great."
缺點： "Plane was about 1000 years old and I don’t think I’ve sat in a more uncomfortable seat."
優點： "Clean airplane."
缺點： "Flight staff, food on board"
優點： "Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me"
缺點： "The special meal I requested was not available"
優點： "Kayak was helpful with all the reminder and alerts. The staff was extremely friendly."
優點： "Free upgrade despite the delay so it was great."
優點： "Quick boarding and on time! Speedy and efficient"
缺點： "Delayed for 3 hours in SJU, no notice until after departure time had passed. Missed my connection , offered only option if 4 hours lay over. waist of time x whole day"
優點： "Great crew. Great entertainment but. Ot so comfort."
缺點： "I was in a window but have a big person in my side and can't move in 3 hours."
優點： "It’s a jet"
缺點： "Boarding terrible at DCA, seats cramped"
優點： "Boarding, crew, seating"
缺點： "Food was awful"
缺點： "This was a tiny aircraft from Charlotte to Savannah. Our bags were placed into "valet" for the flight. When I retrieved my bag, the handle was broken! Destroyed on a 1 hour flight. This is exactly why people don't like checking their bags. There is no care for other people's belongings. It's bag enough you're packed on these flights like sardines and then you have to worry about receiving your property back the way you gave it to them. Placed a claim, but meanwhile I had to purchase new luggage for my return trip."
優點： "The boarding process was quick and efficient."
缺點： "This plane did not feature TV at your seat. Only the overhead TV"
優點： "Easy to get though security as I was pre check tashav"
缺點： "Having to spend 95 dollars for seat upgrade to be on a exit aisle"
優點： "Great movie selection, food was good and crew was amazing"
優點： "Direct smooth"
缺點： "A little snooty attendants tight seats"
優點： "The crew was extremely personable, friendly, courteous and helpful. They must have come down the aisles about 20 times during the trip."
缺點： "The food was not great and the movie selection was pretty bad."
優點： "The 777-300 is a beauty. So spacious! Traveling in the main cabin of this plane feels like you're in first class compared to other planes. Great in-flight entertainment. Clear communication from captain and crew. Overall, the best plane ride I've had in the last 5 years."
缺點： "The boarding process seemed a little unorganized but not a huge deal."
優點： "Flight was on time"
缺點： "Boarding agent was unpleasant. Crew was incompetent. Asked for Woodford Reserve. She gave us Jack Daniels. Asked for Gingerale. She Made an inappropriate comment as to why she was depleted of Gingerale. She offered it to us only after we pointed it out to her on her cart. Man in seat next to me did not get served a drink at all. Did not offer headphones. No wifi for 3/4 of trip."
優點： "American did a good job. DFW concourse was ice cold and the speaker system was terrible could not understand a word she said. Very obvious DFW is outdated and tired airport."
優點： "The flight was cancelled. There was not pilot"
優點： "Easy, early."
缺點： "Had a passenger behind us that was coughing the whole flight with what we think was a cold and now we are both sick with colds."
缺點： "My flight was changed to later time; however I didn't receive any notification. Flight was later and didn't get seat I requested on original flight."
缺點： "The seat in front of ours had a box of some sort that took uo the already tiny space for stowing your bag or placcing your feet. In fact, sitting there would have been miserable and my husband had to move to another seat for ite 9 hour flight."
缺點： "I bought some items when I was in Belize I get to Dallas to check my items into my bag and American Airlines has one person checking in bags and one guy standing in the hallway with a red coat on telling us where to go so I stood in the line for and hour and ended up loosing my items and missed my flight so I'm on a seven hr wait cause American Airlines can't get bags checked in on time"
優點： "Flight was on time"
缺點： "Boarding is typical disorderly. Seating us getting smaller."
缺點： "Flight landed late. Had to rush to get on med plane"
優點： "Nothing, they didn't accommodate any passenger."
缺點： "We were delayed for over two hours and when we finally landed in Dallas we sat on the runway for two hours because American had planes at the gates because of previous canceled flights. We didn't get to a gate until two hours after we landed."
缺點： "The delay"
缺點： "Tight space"
缺點： "Fue de lo peor, viaje a Bos a SAL , haciendo escala en NJ , los vuelos súper mega retrasados, pero el más retrasado fue el NJ a SAL , supuestamente iban. A compensar con alimentos pero lo único que dieron fue una galleta vencidas, y una bebida no más mal servicio, no lo recomiendo viajar en UNITED"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "WiFi Movie channels"
缺點： "Choice of snacks!"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
優點： "Entertainment was very nice! Boarded on time"
優點： "I could watch movies on my phone via the app"
缺點： "No where to charge my phone"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "The crew...they were extra nice...keep it up !"
缺點： "I was booked to fly on a lufthansa...but ended up flying United. Paid $ 288 and upgraded to Economy Plus...I thing it was not worth the money. Next time I will travel First Class or Business, either on Delta or Lufthansa"
缺點： "The audio and video system is not working at my seat. They said they were working on it but told me nothing they can do after 2 hours airborne. They finally compensated with a credit for future trip."
優點： "No entertainment was available. Not working for whole plane"
優點： "Making the decision to never fly United again"
缺點： "Our bags had to be re checked at a 20 minute lay over. It bags didn’t even come out until after our connecting fight had departed. We were stick in Houston for a night and both missed work. We will never fly United again"
缺點： "The return back to the state"
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Flight crew did everything possible to make up time lost from a maintenance delay."
缺點： "Crew member splattered me with tonic from a can he opened for the passenger in front of me. No harm done, however."
優點： "No problem boarding. Had no issue with overhead storage. Crew waa great, helpful, and friendly."
缺點： "More leg room. Anyone 6'+ won't be too comfy in economy"
優點： "Quick and easy to board."
優點： "They gave us free tv since we had to wait so long and they made us wait for an hour on the tarmac."
缺點： "We had a connecting flight from San Francisco that we missed due to their delays. We still don't know why it was delayed. They didnt give a clear or concise reason for the delays. Our flight landed a few minutes before our connecting flight departed and instead of holding the plane like they have done in other reviews I've read they actually took off early. We were automatically given tickets to the next flight out to our final destination (which was 6 hours later.) This was sucky but we didn't have control over it so we dealt with it. However when we went to customer service to print our new tickets we were "greeted" with two apathetic employees. The first one we didn't actually get to interact with because after waiting in line for 10 minutes when it was finally our turn he held his hand up to stop us from walking up to the counter and just left. No explanation just headed out. So we headed over to the "premier" line for a procedure that should literally take 3 minutes to interact with the next employee who made it somehow our fault that we were mildly upset with the situation. My father always told me United "sucks" we gave them a chance but we should have heeded his fatherly advice. Oh and a bonus my traveling partner has a broken pelvis so sitting around for hours on end was just salt to the wound."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "We we're delayed at customs and missed our flight. We were told we were re-booked on a flight, so we ran across the airport, with two small children, to make that flight only to be told that weren't actually re-booked and needed to go standby. We then waited in line at customer service for two hours to be informed that United won't pay for a hotel. The customer service rep. did offer that if we wanted to take our kids across the airport, now at 11:30 at night, we could look for a United Supervisor in Terminal E, and if we were lucky enough to find one, they might override the policy and cover the hotel. Really! I understand that United doesn't have control over customs, but United did book an international flight with just over an hour layover, knowing that any slowdown in customs means missed flights. That's fine. The problem I have is when it happened, United's Customer Service model was to provide misinformation, incredible slow service, and what seemed like a complete lack of interest by United employees to do anything to make the situation better. There were no supervisors at the service counter, only 1 representative for an hour or so, and when the other representatives showed up, they were discussing going on break and going home. All with a very long line of people stuck in the airport waiting to get some help. I could accept this as an isolated instance, but since booking this trip, I have been getting the same level of service over the phone while trying to submit a refund request for my son who did not join us on the trip. United's 24 hour refund policy has taken 6 weeks and many hours online and on the phone and I still have no idea what the status of that request is, and apparently neither does anybody at United. The interaction I have had with your employees have been friendly and courteous, but extremely time consuming, with a lot of incorrect information and no resolution. Very mediocre at best."
優點： "The crew - very friendly."
缺點： "Contestant delayed flights. Cancelled flights. Overbooked flights. Threats to cancel flights if people didn't board quickly. And on top of that 60+ people without baggage that was lost.."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Everything on time, even departed a few minutes early. Loved and appreciAted every second of it."
優點： "The crew was great and the pilot kept us informed the whole trip."
缺點： "The seats are extremely uncomfortable and there s no room to move. The seat in front of you is so close that watching the TV is uncomfortable. The seat pockets have no room for anything - a bottle of water doesn't even fit in them."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
優點： "Customer service was awesome, flight attendants was very friendly and helpful."
優點： "The crew were helpful and did their best to manage delays."
缺點： "United is has delayed my flight on 3 out of the last four trips. 40 minutes, 1 hour, and 2.5 hours."
優點： "On time and good service. Nice seats. United mobile app is the best."
優點： "Belize City airport is tiny and easy to get through. They also board passengers through the front and back of the plane to speed things up."
缺點： "Waited 40 minutes to pull into our gate in Houston, which put us in a bit of a bind to get through security and onto our connecting flight. The next flight was overbooked and crowded."
缺點： "This experience felt very "cheap". I have flown united many times and never thought this before. Not including a checked bag for an international flight seems ridiculous. I understand for domestic travel, but international is different. Same with not having an in-flight movie. Even one or two free options, or free tv or something. The only "free" included bringing your own device and paying for the wi-fi."
優點： "My flight got cancelled. I went to SanDiego inste6"
優點： "I liked that the flight was on time and there was absolutely no delay. As soon as we boarded we were on our way..I was such a pleasant flight with very little turbulence."
優點： "Crew was great as well as the boarding process."
優點： "The crew was very professional and promptly getting people into their seats."
缺點： "Boarding the plane was slightly hectic, but due to lack of attention on the passengers part. A seat was double booked and the crew handled it quite well in addition to a woman who insisted on sitting next to her older child but hadn't planned for it."
優點： "It was very quick boarding, it may have been a bit confusing though."
缺點： "Everything! Fabulous flight"
優點： "For economy, I thought the seats were pretty comfortable. I also liked how they quickly boarded through the front and back doors at the same time. We got off the ground quickly."
缺點： "Really, no complaints this leg of the trip."
缺點： "Poor coordination after our flight from Frankfurt took off 1/2 hour late and we had to run through the airport to catch our flight to Washington along with an entire busload of passengers in the same boat. No assistance from anyone to help us reach our connecting flight on time. When we did arrive just under the wire, our seats were changed at the front gate, even though we had assigned seats and checked in 24 hours before. Poor situation."
缺點： "The crew was rude especially the male attendant in the business class , the seats looked as if they will break anytime and entertainment doesn't really work"
優點： "Easy boarding. Pleasant crew"
缺點： "Food selection poor. I dozed off and was not asked if I wanted a drink. Flight delayed over an hour."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "They gave us free direct tv"
缺點： "There was no notification or update that the electronic systems aren't working it took over 3 hrs to get checked in then another 2hours to get an electronic boarding pass. Then when we got to Houston we have to wait for the gate to open because the gate shorted out. The worse experience ever"