I got overhead space as I was worried since I was in the second to last boarding group. More snacks and options for my 5 plus hours flight.
We were ticketed to heathrow instead of Barcelona . Why? per the incompetent ticketing person we had to get off get our bags go through immigration and then get ticketed for the remaining leg. This was not required We missed our flight. Per heathrow agent this is a reoccurring problem from Orlando. They notified British air but problem persists. We were rebooked and arrived 18 hours after we left Mco. Between this the mediocre food and horrible aisle bed. I will never book another British air again
Flight left almost 90 minutes late because they determined we were too heavy and had to come remove some of the fuel. Additionally, in flight entertainment wasn’t working
Very little time to connect withy the Orlando flight made my loose connection.
The flight was on time and the crew was friendly. I found, however, the seats to be quite uncomfortable
優點： "Everyone was well behaved."
缺點： "Paid for First Class so I could sleep on this red-eye. Wasted my money. Seat was uncomfortable, legroom in my bulkhead seat was horrible. I can sleep anywhere...make that ALMOST anywhere, now."
優點： "Flight was on time"
缺點： "Carry-on luggage needs to be monitored more closely. I saw one passenger with three pieces. Meanwhile, I had to stow my bag 10 rows behind me."
缺點： "The flight was delayed. I would have missed my connecting flight so rebooks through another midpoint. That flight was cancelled. Love AA! ☹️"
優點： "Wait staff we exceptional."
缺點： "Comfort for my legs considering on crutches could have used ability to prop my foot up"
優點： "Crew was polite and tried their best to be helpful"
缺點： "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
優點： "Everything was perfect"
缺點： "Baggage was not that faster but was still okay Although improvements will be great"
優點： "The meals on Japan Airlines (JAL) were delicious!"
缺點： "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."
優點： "Appreciated the friendliness of the flight crew, compared to two other international flights I have taken in the past year and a half on other airlines."
缺點： "Cramped seating, as I suppose is the norm on most airlines nowadays. But feels torturous on a long flight. Also, had to pay extra to choose seats. I think that’s outrageous."
缺點： "Having to check our carry ons. We noticed another passenger had placed two carry ons in the overhead. If others are doing that, it forces others to check their carryons."
優點： "Great service and clean airplane."
優點： "The flight attendants, the service,, the movies, the food, the flight were great, the pilot was very smooth, the plane was very clean"
缺點： "The boarding took forever, including because my wife was picked for extra security search... for an american citizen who lives in miami ?... Inside the plane during the whole flight was freezing Paying for suitcases and changing or selecting seats??? .. really?"
缺點： "Delayed more than once missed connecting flight and didn’t put me up in a hotel for the night"
優點： "David took really could care of our cabin. Likes his cheerful attitude. He was excellent. Hope you let him know."
優點： "Uneventful, on time, boarded fast."
缺點： "Just an observation, as soon as the plane stops and the fasten seatbelt sign turns off, the first people to stand are all the older white men on the flight. Never noticed that before but I'm sure it's true on most flights. Check your privilege."
優點： "Took me from point a to b. Some entertainment options, nothing spectacular."
缺點： "Toilets were dirty."
優點： "The seats were comfy and spacious."
優點： "My throat was sore and stewardess was able to give me water while I attempted to take cold flu pills"
優點： "Nice crew"
缺點： "I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE."
優點： "Nice airline very accommodating. Loved first class"
優點： "The pasta offered at lunch was tasty."
缺點： "The snack which was described as pizza had a really bad taste and this offering should be discontinued and something that tastes better should be offered."
缺點： "Getting to the airport early and waiting an additional ten minutes on the tarmac."
優點： "Priority boarding."
缺點： "Connection from SAN to PHX seemed cheaply made."
優點： "mas de media hora en la pista y 15 minutos mas para desembarcar"
優點： "Great attendants excellent customer service"
缺點： "Awful TSAs"
缺點： "Middle seat and one of the last ones on. Enough said"
缺點： "see review headline above"
優點： "The trip, in general, was nice. The food quality and the available entertainment are good. the crew is nice."
缺點： "I had one of the smallest seats on the jet (window seats)."
缺點： "When I booked the flight, I hadn't realized that British Airlways had contracted the flight out to be operated by American Airlines. The flight was delayed in Paris and I ended up missing my connecting flight through JFK to DC. Though we were told on the plane that we would be given assistance upon landing and helped in an expedited manner through customs, instead I was briefly informed I had missed my connecting flight, handed an envelope, and told I needed to now travel to Laguardia Airport. No other information or assistance was provided. I was not given a reason why I needed to travel an hour in NYC traffic to switch airports nor was I given any help through customs. The shuttle I was told to take was unable to take me to the correct terminal, so I needed to get on a secondary shuttle. Again, after a 7 hour international flight, little assistance or aid was provided. I was barely able to make it through security in time to catch the new flight. Additionally, the actual flight from Paris to JFK lacked basic in-flight entertainment that almost any international flight would have. I will not be traveling on American Airlines again, and I am hopeful that Kayak and BA will be more clear in the future."
優點： "Food on time. Good Food. Good Entertainment like watching movies. Top priority for Diabetes or any other patients."
缺點： "Little guidelines for new comers especially while changing the flights."
缺點： "Swapping swapping from Liberia Airlines to American to British Airways makes it very very hard to go terminal to terminal"
缺點： "Our 10:40AM flight got cancelled. We had to wait in line until 1AM with regular check-ins to rebook for 8:40AM. When we made it to the airport again after limited sleep, that flight also got cancelled. We bought a ticket with LATAM which was a breeze. Throughout the following week, we tried calling them numerous times to have them tell us we had to loose yet more time by having to go to their Cusco office... but they couldn't resolve the issue either. We had to escalate this over the phone from their office so they would issue us a flight back to Lima at no charge to us. Now, I can only hope that they will honor this ticket but I'm not expecting much."
優點： "Relatively smooth flight"
缺點： "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
缺點： "Self check-in staff at Seattle was not that helpful."
缺點： "Boarding took forever, the flight was over 2 hours late which caused me to miss my connecting flight and my military orders were not honored - I still had to pay extra to take all my gear back to my duty station. Never had that issue with any other American airline."
優點： "Quick action on potential turbulence"
缺點： "Too warm on the plane."
優點： "Great flight crew price was right and I will travel American again!"
優點： "Worst customer service I have ever experience"
缺點： "They canceled my flight to Florida due to hurricane then refused to refund my return flight ticket. How can I fly back if I never made it there. Bunch of thiefs kept my money and they never got me to my destination."
優點： "The crew very helpful and nice."
缺點： "On the flight home my seat wouldn't let back, so I had to sleep in an upright position. Lol"