優點： "The crew was helpful and nice"
缺點： "Better seats and cost should be less"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very nice service roomy aircraft A350"
優點： "Seat worked as designed Got some sleep Crew was helpful"
缺點： "Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life."
缺點： "One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude."
優點： "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."
優點： "Plane from Hong Kong to Chicago was full but the crew did their best to meet everyone's needs. The food was very good."
缺點： "Tried to check in online but the system would not allow me to submit my data. So check-in was not as smooth as it could be."
優點： "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
缺點： "Honestly i think there are not much space for each passenger."
缺點： "The accommodation/attendance from the flight crews. They looked like they have just been deployed from training."
優點： "My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class"
缺點： "not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time"
缺點： "The cabin was too hot the whole time. Especially for an international flight. The plane left late, which caused me to miss my connecting flight. I ended up on another Cathay flight and that was late as well."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "It was a 14 hour flight and my head phone jack didn't work"
優點： "same as previous answer"
缺點： "same as previous answer"
優點： "flight attendants were very sweet."
缺點： "Food, late both from and back ways."
優點： "Handing our menus in economy class was a nice touch. Service on board was very attentive."
優點： "Boarding quick n fast"
缺點： "Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate."
優點： "Actual plane was in good condition and as comfortable as a plane can be. Very good selection of in flight entertainment."
缺點： "Flight attendants were rude and made you feel that you were bothering them. Beverage offered twice in 15 1/2 hours. Beverages when available if you want to ask the flight attendant, but again, they were definitely put out when you asked them. Caroline wasn’t kept clean throughout the 15 1/2 hours- i’m accustomed to light attendance walking through the isles periodically to get customers garbage regular league so that it doesn’t build up."
優點： "I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience."
優點： "Food was fine. Everything was run efficiently. I have no complaints."
優點： "The food was good."
缺點： "We were sitting at te back and it was very cold. Not sure why. They ran out of chicken for lunch."
優點： "Every aspect was smooth and efficient."
優點： "Flight and service were excellent on all accounts including food."
缺點： "Boarding was not organized in Hong Kong. Passengers were not called in groups, and therefore, an unorganized line formed between seats. Staff did not clearly tell passengers when boarding was taking place, and where to form lines. I was very surprised."
優點： "Food is good. Snacks provided during the flight"
缺點： "One of my luggage’s was lost. It was returned 2 days after. I had important things there that needed to be brought to London the next day I came back to Newark"
優點： "The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good."
缺點： "Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight..."
優點： "Easy boarding, good entertainment. Great crew."
缺點： "Long flight to easy to complain about something. But really no problems here"
優點： "Great crew, great service"
缺點： "Could use a greater reclining angle in economy."
優點： "The crew's attention to passengers request in The Economy class"
缺點： "Nothing for what I paid"
優點： "Left on time arrived early. Staff excellent."
優點： "Our plane was an A350 equipped with a new entertainment center. The captain was able to get our flight in early. Unfortunately, because of weather/immigration problems at the destination, we weren't able to disembark for another 90 minutes. But I think the cabin crew handled this well, handing out both drinks and snacks. The captain also kept us informed, and also seemed to play a role in negotiating with the airport authorities to allow us to disembark at another gate. Otherwise it may have been a longer ordeal."
缺點： "The security measures for US bound flights made things more confusing for boarding. This wasn't the airline's responsibility, and the security check was fast and professional. Next time I hope they work better with the customers to make sure we know what is going on. But this is a small complaint on my part."
優點： "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
缺點： "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"
優點： "Great customer service. Very attentive"
缺點： "Lack of room"
缺點： "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
優點： "On time"
缺點： "Cathay not the "cut above" it once was."
優點： "air stewardess are friendly"
缺點： "noisy seat with people kicking my seat from the back"
優點： "The crew is bilingual and they work and move fast"
缺點： "Flight CX882 Seat 59K the food tray does not stay up, food keeps sliding to the right. Both departing and returning flights ran out of free gifts as stated for the purchase of Laneige skin care products. Food selection is less desirable compared to other Asian airlines. Inside the crew food storage/service area looks old and dirty. I can see the area from my seat."
優點： "Plane left almost 2 hours late otherwise everything was excellent."
優點： "Entertainment choices, wine, charger"
缺點： "Food Choice and Alcoholic choices"
優點： "Flying beats driving"