缺點： "Flight delay was a pain from LAX to Nanjing."
缺點： "Better food"
優點： "My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight"
缺點： "The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked"
優點： "Flight was quick"
缺點： "Chairs were small and uncomfortable."
優點： "Seat was great"
缺點： "Food was horrible, can be better"
優點： "Everything was good, and the flight even arrived earlier than expected."
優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."
優點： "The flight was clean, they offered food even for such a short flight. It felt like a great airline."
缺點： "There was no entertainment."
優點： "They ran out of red wine shortly after the first dinning service. Third time with this airline. A definite trend... cheap tickets obviously why... so I will accept the ill affect of inexpensive flight."
缺點： "Morebred wine hehehe"
缺點： "They ran out of everything but a nasty fish. There were also lots of completely empty rows with other rows totally stuffed with strangers.... I was in a row with young kids (not mine!) and the 2 rows behind me were totally empty.... I did not have the option to choose seats before getting my boarding pass"
優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."
優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."
缺點： "Worst airline I ever flew on"
優點： "Cheap ticket fair Crew somewhat friendly despite extremely limited language skills So many empty seats( you will find why below) despite Chinese festival. Boarding to aircraft easy, especially child friendly at SFO. SFO staff quite friendly, at least ours."
缺點： "Overall comment: It’s supposed to be international flight but I and my family, all US CITIZENS had to check in at SFO in the beginning where the staff was very helpful n did her best n told me that I would have to claim baggage one time in China. We had to claim baggages at Qingdao n drag to find hotel with one security guard’s broken English helping me for directions to potential hotels- no help at all otherwise. In the morning, we checked in with all baggages at Qingdao but they refused to do it all the way to KTM. Very very rude n unfriendly staffs. At Kunming, we dragged all baggages with our tired kids n checked in for the third time in one outbound flight n almost had to go through baggage check for lithium battery with the fact that it was the same baggage passing security in SFO then Qingdao and having no lithium inside. It followed a very very painful scrutiny n security which involved my 10 year old, a lot part of which seemed inexperienced n unnecessary. They took my daughters portable charger simply because it was wrapped with fancy tape"
優點： "New planes, on time, staff actually tried hard to accommodate"
缺點： "Western Breakfast wasn't great"
優點： "Flight crew was amazing; very attentive, constantly ensuring that I had everything I needed. Plane was very clean and there was no smoking on this flight, unlike the flight over to China."
缺點： "Ground crew needs work, the agent at check-in did not give us our boarding passes for the PVG-JFK flight and told me I could get it in Shanghai. Took almost 30 minutes just to get the boarding pass to wait another 30 minutes to go through passport control and another 20 minutes to go through security, we narrowly made our connection. In New York it took an hour and 15 minutes to get our bags... flew business class, our bags should have been towards the first half of the bags off the plane, our limo driver almost left because he had waited so long for us."
優點： "The flight attendants and ground staff are always friendly and helpful. I get great deals on China Eastern flights.I just went to Honolulu from Taipei for less than $700 USD I just hate that long lay overs come with it."
缺點： "I hate that in order to get great prices flights you have to have crazy long lay overs. For example my flight to Honolulu layer over in Shanghai for 21 hours. Before my flight f4om Ningbo to Taipei, I had a 10 hour lay over. I spent more time waiting for flights than actually airborne. I honestly never enjoy the main entres of the meals on this airline."
優點： "All others are ok except wheelchairwalahs."
缺點： "The wheelchairwallah was supposed to come around 12noon on 16 March 2018 at Shanghai airport business lounge but he did not come. We. are going to Los Angeles on that day. We had to to gate no 24 by flight China Eastern number 583. It is very long and strenuous. We had to go walking on our own about 30 minutes. We reached there at gate no.24 and within 5 minutes boarding started. We saw wheel chair wallahs bringing others.hurriedly. This is a bad experience. We never travel by China eastern. Dr.S.R.K."
優點： "Nobody died."
缺點： "The staff for the airline were very unhelpful. Many people looking for the same flight as me were transferring and no info was listed. Lousy food and nothing to watch. The only good thing about it all was the price. The plane didn't crash which was also good, if you really want to find a positive."
優點： "The boarding process was organized."
缺點： "Delayed flight, massively delayed flight. We got in to VN +2 hours later, normally not bad, but when you're talking about 3:20A there is going to be grouchiness."
優點： "Short flight with very basic interior. 1 magazine in Manderine is what you have for entertainment. Nothing really notable."
缺點： "Seat was a little tight for me but bearable for a short flight. I’m 6’2”."
優點： "Friendly staff"
缺點： "Didnt enjoy having roost for upgrade and get stuck next two two screaming babies . You guys shouldn’t have sat all the babies together and let the paying customers who upgraded sit in the emergency rows together. The upgrade to business class was way to expensive as well"
優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."
缺點： "唯一遗憾的是我们不得不在飞机上等待一个多小时，因为没有停机位。还好乘务员服务良好，减轻了我们的抱怨和焦虑。 以后还会选择东航。谢谢。"
優點： "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
缺點： "There was only one meal, not very special."
優點： "Food was good"
缺點： "Unprofessional!!!One of the flight attendants was coughing all the way from Shanghai to NYC!!! Unbelievable Chinaeastern will allow a sick employee serve on the flight!!'Now I'm sick!!!"
缺點： "When I came to the airport in Shenzhen I was told that my ticket was booked but not issued, called the number to US support and got the answer that they would issue the ticket immediately, it was in que?? 5 minutes later the lady at China eastern support told me you guys cancelled the ticket? This is 45 min before my flight was supposed to leave and you cancel my ticket without informing me? I bought a new ticket from China Eastern. What is wrong with you? How can a company fail this flat? //Mattias"
優點： "The overall service from arrival in Shanghai to arrival in Taipei. Everyone was so helpful and I got good direction from staff because of my language barrier."
缺點： "Just the long wait at the airport but still it wasn't too bad."
缺點： "Light and table were broken."
優點： "Nothing to say since flight was canceled"
缺點： "Flight cancellation email received three hours prior to takeoff. Airline did not provide a reason."
缺點： "The service on the plane"
缺點： "They lost my bag and didn't know where it was until 4 days after. They were slow and not very helpful."
優點： "Not much.."
缺點： "The food, poor selection of movies!"
優點： "Good price, nice staff"
缺點： "It's always the same food and just one served beef rice! It would be nice if they could vary the food menu."
優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."
缺點： "We didn't know movies were available until we saw others' screens when we were exiting the plane."
優點： "It's easy to give China Eastern such a great review when you have such a low bar with the U.S. domestic airlines. Even so, I thought that the crew was very nice, the food was pretty good, and the entertainment offered was varied enough for all tastes."
缺點： "Unfortunately, there is no app for the airlines, at least that I could see, in English, thus I couldn't check-in prior to arriving at the airport."
優點： "I received 84$"
缺點： "On landing in shanghai the china eastern employees were completely ill prepared for the influx of 200+ passengers. China Eastern crews in delhi did not issue transfer tickets, as a result over half of the passengers needed these to be issued. They only had one employee to process us, which added to delays. The China Easter crews were clearly agitated and very rude. Because of the lack of a transfer ticket, we were forced to check out our luggage and process through customs and then check back in. This caused further delays and stress. I missed the earlier flight that I could have transferred too, causing a loss of another 6 hrs."
優點： "Nothing, there was no flight, it wad a bus even though it was listed as a flight on the itinerary"
缺點： "The itinerary had this listed as a flight leaving from the Wuxi airport, with no mention of a bus station or anything. So I wasted time and cab fare to go to the airport. And their employees at the airport led me to the wrong bus station, again wasting time and cab fare. I had to rely on strangers to get me a cab and direct him to the right bus station."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "This airline has the worst customer service I even have experienced. They never able to offer the service which satisefies their customers. The problem is that they are not willing to do so."
優點： "Basic flight. On time performance."
缺點： "Old plane, no entertainment on seat, basic food - hardly eatable."
缺點： "The flight was late for an hour and half to start with. Then after we boarded, we got stuck on tarmac for another hour and half. They claimed it was due to tower's traffic control. But Nanjing Airport was not that busy. Although it was drizzling, it was not windy at all. Soon after they announced that there would be delay, they decided to serve meal while the plane was on the tarmac. A new experience for me. On top of that, the passengers were noisy."
豁免更改費用。 搜尋 福州出發的彈性機票