Boarding was very Disorganized was not too systematic. But everything was fine. Complications to the pilot for so smooth landing..it was amazing and the crew was excellent.
Everything was just wonderful and was worked out amazing, specially the " ON AIR" wifi..at times it was little slow but for the most part..It was amazing.
Seats could’ve been more comfortable
The flight crew was amazing! Kind, helpful!
16 hr flights with just 2 meals is ridiculous.
Everything was better than I expected
缺點： "Great flight back to the UK, flight crew were very pleasant and attentive."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Great crew. More room for seat would be better"
缺點： "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."
優點： "Emirates is always amazing"
缺點： "Business Class, lol."
優點： "Great crew, excellent legroom"
優點： "reached before schedule. giving passengers enough time for getting off board and give them a little extra time in hand."
缺點： "flight attendant responsible for boarding the flight was rude. he gave unclear instructions creating confusions. the flight interior was average/below average. really inferior quality compared to other emirates flight."
優點： "cheuk in 快！吾使等太耐！"
優點： "Seating and entertainment was very good."
缺點： "Hindu Non vegetarian meals could have been better"
優點： "General flight was good. Loved the food."
缺點： "Beeing more than an hour delayed"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Stewardesses were great"
缺點： "It took them 1.5hours to give me my luggage. Everyone else had left. They kept making me go back and forth saying it was coming but nothing. This had never happened before and was ridiculous given it was a direct flight"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Business class service is good"
缺點： "Economy service sucked . No attendants even after pressing buzzer 5 times in an hour . Had to go get the service on own . Few hostess were unfriendly. Most of the times the nonveg meals were over . This is not the first time . Every time they complain things in Menu are over . I am stuck to fly this airlines for mileage"
優點： "Excellent all round.a"
優點： "Least amount of time spent at baggage check, most helpful service on the ground and in flight, that I have ever experienced."
優點： "Everything was very nice"
優點： "Loved the leg room, very friendly staff, the cabin was a nice temperature."
缺點： "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."
缺點： "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"
優點： "The sitting is nice with good leg room"
缺點： "Can’t think of anything I don’t like."
優點： "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
缺點： "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."
優點： "The aircraft (a 777) and the on-board amenities and service."
缺點： "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."
缺點： "There was no option during check in to request meal options- ex vegetarian request."
優點： "Food was good and not over salted like most airplane foods"
缺點： "Need more recently released US movies Options are so few Not enough African movie either"
缺點： "No food for vegetarian"
優點： "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
缺點： "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."
優點： "Overall experiance."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "ICE entertainment system was of high quality."
缺點： "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."
優點： "Food was better than Iberia or Delta. Staff greeting friendly."
缺點： "Asked for wine - never came back. No reply. Nothing. Asked for water an hour later - never got water. Asked later in flight, got nasty reply: "Not my job to satisfy coach customers.""
優點： "Nice comfy and roomy seats. Excellent service."
優點： "Online checking"
缺點： "N/ A"
優點： "Very comfortable overall"
缺點： "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."
優點： "Very good leg room and comfortable seat."
缺點： "Foot rests in economy - better ventilation options airflow"
優點： "Everything was awesome!"
缺點： "Nothing really."
優點： "Nice service"
缺點： "I enjoyed visit via turkey and not long flight. I felt comfort"
優點： "Service ,food"
缺點： "Boarding take long time"
優點： "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
優點： "Onboard service was good -breakfast served was good."
缺點： "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"
優點： "The crew were all very nice and the food was good."
優點： "Boarding staff were very kind The flight took off on time"
缺點： "Same problem as the first segment (see above)"
優點： "everything . also very spacoius restrooms. it deserves vest airtline"
缺點： "hmmm the flight is slightlt longer . hopefully one day soon there will be ditect flight to Malta"
優點： "Comfortable flight, on time and good service"
優點： "Enhanced security screening is great."
缺點： "Their website reports INCORRECT departure times for their flights!!! BEWARE I travel frequently and Turkish Airlines is posting WRONG information about their flight departures, causing people (like myself) to miss their flights!!!"
優點： "Overall it was ok. I enjoyed the leg space."
缺點： "I suppose it's just a matter of different manners"
優點： "While my family and I were waiting for boarding in chairs in front of the gate, my little child falet down and had very minor cut with one blood sign and drop but first aid group came and made some tissue cleaning to the cut with detergent. They told me that medical report is required by the flight captain and this report will cost me 230 TL. I told them no need for their report but they told me that I may not travel and the male misbehaved againest my wife when she told him that no need for their medical assistant and he replied this is not your country. They sqwezed us at the last minute and my remaining family at the plane and they told me that I am not authorized to travel with my wife and small child. We are total of 9 passingers. We were only remaining at the lounge. I told them my remaining family are at plane and I must travel otherwize I am going to claime all charges againest Turkish airline. Finaly at last minute they let me board."
優點： "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "I like Turkish Airlines they have great service. Very good entertainment."
缺點： "I was flying from Skopje to Istanbul I got only one hour between the two flights and it was difficult to convince them to let me go through the business line so I can catch my flight to LA."
優點： "Food, as always on THY, was tasty."
優點： "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
缺點： "Nothing , it was all good"
缺點： "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."
優點： "Will definitely fly Turkish Airlines again."
優點： "Great experience for my first international flight."
優點： "Food is good; service is good. Boarding times were later than expected and left late but didn't arrive lat. Entertainment options were good"
缺點： "more food options would be good; also include decaf coffee or green tea as options"
缺點： "Wheel chair flyers should get first assistant"
優點： "Crew was professional, pleasant"
優點： "Food, value"
缺點： "My personal tv did not work for the entire 11 hours flight"
優點： "Free wifi for business class HD movies + good quality DENON headseat"
缺點： "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
優點： "Turkish Airways service is very good -- good staff, clean airplane, attentive service"
缺點： "The airport really lacks seating for its passengers in the general areas. You need to sit in a restaurant to rest your feet as waits are quite long between flights. Another problem is the lack of internet for passengers without Turkish cell accounts. This should be corrected."
優點： "Food, entertainment, and crew were great!"
優點： "Entertainment and food were good."
缺點： "Was barely given the time of day by any of the airline employees, then they lost my baggage and shipped it to Berlin after I was already back in the States. Jerks!"
缺點： "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
缺點： "My flight was cancelled"
優點： "excellent food, service"
缺點： "The seat Screen did not work."
優點： "Food was excellent. Service was awesome."
優點： "Crew were pleasant and did a superb job of making passengers feel welcome."
缺點： "My gripe is mostly with the ground staff. I was happily sitting in the lounge drinking copious amounts of hot tea due to an illness when my flights status changed on the monitor; "go to gate", it read. When I dutifully arrived at the gate, what was happening? Absolutely nothing. I sat there shivering for another 30 mins before boarding, my heat source (the tea) removed. The moral of the story is that a passenger's time has value, DO NOT waste it. In my case, the cost was physical agony of freezing on a mediterranean island in the summer while wearing 2 shirts, long pants, and double socks. If the ground staff did everything to procedure and are thus faultless, then the procedure is reprehensible and should be updated."
優點： "There wasn't anything particularly special about this flight to make it stand out from other airlines. It was just a short 2 hour flight and had everything you needed."
缺點： "At check in, the agent said she had put me in the exit row, but I was actually just behind it."
缺點： "Flight was cancel due to problems in Turkish government. The rescheduling of the new flights were "all lies" From Naples to Munich was ok, but the flight from Munich to Dubai was not confirmed (even though I had a printed ticket). Emirate airlines refused to take us and I was stuck in Munich all night, waiting for new reschedule. Horrible experience. I will avoid Turkish airlines in any of my future flights."
優點： "THE CREW"
缺點： "TIME FROM ONE TERINAL TO OTHER TERMINAL TOO SHORT"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
優點： "Excellent food, service and on-time"
缺點： "Seats too close together. Also -- and VERY important -- they are so close together that they shouldn't be allowed to tilt back and press further into the person n the back's knees. NOTE: Turkish Airlines is, by far, not alone with this problem. Airlines have jammed too many seats in the plane. Increase fares a tad and give more knee space."
優點： "I was pleased with the food. It was plentiful and varied. I appreciated that the cabin lighting was increased gradually allowing people to wake up gradually instead of abruptly."
缺點： "The seats were very close. The seats were not well padded. The bathroom trash was overflowing."
優點： "Food & metal utensils,, courtesy, 5-star hotels on my two 14-hr layovers with meals as appropriate.,"
缺點： "Being asked to raise my seat back so that I woman behind me would find the positioning of her magazine more comfortably read. The space was mine. I am 78 and need all the backward lean (which is not much in economy) for my back that I can get. I finally said so. But my discomfort should not be asked in such a case....when at first I though it might have something to do with some expected chop or the like."
優點： "Food was good"
缺點： "Crew members keep forgetting when I asked to bring some water. I asked 3 times."