|航空公司||Philippines AirAsia, 酷航, 捷星亞洲航空, 長榮航空, 中國東方航空, 馬來西亞航空, 香港航空, 廈門航空|
優點： Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew.
缺點： Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing.
優點： seat width was good meals were fine - beef stir fried with rice and veges handed out head sets reasonable English movies and TV
缺點： couldn't put bag in until 2.5 hours before flight i had a mobile phone power battery in my check in and they wouldn't let me leave it there had to put it in my carry on luggage - no big deal but was unusual.
缺點： The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either
優點： The Business Class bed was nice
缺點： The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)
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