缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Yes & yes"
優點： "crew was excellent"
缺點： "seat was better this flight."
優點： "Crew was very efficient and boarding was easy."
缺點： "The flight was late."
優點： "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."
缺點： "No wonder they are one of the best airliner"
優點： "Everything was quite nice."
缺點： "Happy with everything. Staff were very friendly and helpful."
優點： "Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip."
缺點： "Could have been longer so I could get more sleep!"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Good options for food including meals and snacks! Cabin crew was great."
缺點： "Crew sometimes a little slow responding to passengers paging from their seats."
優點： "Crew was attentive, plane was clean."
缺點： "Food was horrible. They did not dim the lights until 1.5 hours into the flight."
優點： "Friendly and efficient staff."
優點： "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
優點： "Crew were outstanding and food was awesome"
優點： "On time. Got an isle seat."
缺點： "Very hard to understand air host's english."
優點： "早餐是粥 很棒"
優點： "Comfortable. Good service. No wait for restroom"
優點： "Leg room, food, airline staff"
缺點： "Too hot in the plane"
優點： "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
優點： "Excellent all around. The A350 is much quieter than older jets - a real asset on a long flight."
優點： "Boarding was smooth, attendants were great, entertainment had lots of options"
缺點： "They only had this tasteless shrimp slop leftover by the time they got to me for dinner. I didn't eat it and asked for a snack after and was refused. Other than being hungry it was great. The next meal was fine also."
優點： "Food was alright. Service was good. FA’s attentive."
缺點： "Delayed due to weather in nyc, lights turned on in am and the. Turned off again after breakfast (confused senses). Ran out of certain meal types."
缺點： "Can not catch up the fight to guangzhou"
優點： "Great airline, punctual, attentive"
優點： "Super friendly inflight staff, especially on my flight to canada"
優點： "Flight comfort, plane, staff. Overall a perfect travel experience."
缺點： "Mango desert...that’s all."
優點： "On time"
缺點： "Slow food service, average food. Slow after meal pick up."
優點： "Seats weren't much comfortable."
缺點： "Food wasn't bad but above average."
缺點： "Ordered a vegetarian meal that was never delivered."
優點： "Good food and service."
缺點： "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."
優點： "Entertainment is always highlight"
缺點： "Crew services- trying to put my backpack up the space on the rack. But the crew says it is better to put my backpack under the chair. He explain it is more convenient to me. What's the reason he think it is more concienent to me. I dont understand his thought. I feel disappointed with the services. The crew are no professional. Please provide more training to these people"
缺點： "Delayed flight caused a lot of problems and charges for us"
缺點： "flight was late"
優點： "Small leg room, seat don't decline enough,"
優點： "There was more leg room and the food was excellent!"
優點： "not a full flight so obviously more comfortable"
缺點： "did not like having to deplane then reboard"
優點： "Good entertainment and decent food"
缺點： "Boarding. Starting from the boarding call where everybody rushed the aircraft and weren't organized to the space allocation for bags. There were a number of empty seats. I would guess the aircraft was running at 70 to 75% capacity. However, there was no space for our carry one. The passengers who go in earlier had put their bags flat and horizontal thus taking maximum room in the bins. The airhostes did nothing to control this or direct the bags. I repeatedly said that I could move the bags around to crate room. They took no heed. There were also a number of partially empty bins that had been closed early , and the air hostesses did nott allow me to look in to. Finallymy partner and I had to cross over to thebother side and place one of ou carry ons 19 rows in front of our assigned seats, and the other smaller bag in the seat on front of us. For a 6'3" man, this was very uncomfortable for 14 hrs. The rest of the flight was fine, but the boarding was extremely inefficient"
優點： "Flight staff was excellent and friendly"
缺點： "our flight form Vancouver to Hong Kong was delayed 3 hours which made our connection in Hong Kong to Denpasar short. This resulted in our luggage not getting to Bali and we had to wait 36 hours to get it. As we were leaving on a tour the next day it made it very difficult to get the airline to understand where we needed our luggage and how important it was to get it. It took numerous phone calls, all of which were costly long distance, to get them to commit to getting our luggage to us"