HAN - KHH
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 4,874或更低的單程機票，以及NT$ 4,245或更低的來回機票。
優點： "Was given lounge access, quick easy boarding, very organized."
缺點： "Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing."
缺點： "Got me there, no worries."
優點： "Food, the entertainment selection"
缺點： "The crew"
缺點： "Allowing the boarding of business class passengers before economy class passengers."
缺點： "Departing on time, boarding more organized fashion."
優點： "plane was new and captain was professional"
缺點： "plane was badly late and the boarding process was poorly coordinated"
缺點： "Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff. This in its self will make my reason to fly Vietnam Airlines the last choice."
缺點： "No beer or wine served on this international flight."
缺點： "Reservation online"
缺點： "Reservation online"
優點： "We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean."
缺點： "Boarding was behind schedule and we arrived slightly late."
優點： "Comfortable seats. Everything was on time. Friendly crew."
優點： "The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it."
缺點： "It was early but that was our choice!"
優點： "Attentive crew. Good communication. On time."
優點： "Comfy seats and blankets! Left and arrived on time."
優點： "The plane was new and the food was fresh."
優點： "The system cancelled my ticket & need to buy a new ticket"
缺點： "Non action from airline & IRRESPONSIBLE replies from customer service"
優點： "The team in international flight are less stress. More smiling and more organized"
缺點： "No entertainment for 1.30h flight"
優點： "New plane, service great, process fine."
缺點： "Plane was delayed 20 minutes for takeoff. Turbulence over HCMC was handled ok."
優點： "on time. no hassles."
優點： "The food was pretty good and the check-in process was also fairly smooth."
缺點： "Armrest on my husband’s seat was broken and fell off twice during the flight. He cut his arm on it the first time this happened. The flight was pretty bumpy, but the weather wasn’t great. The landing was a bit of a roller coaster, too!"
優點： "Overall, this is a short trip. Everything is ok."
優點： "Kind attention and assistance with checkin, given priority as an elderly passenger needing a wheelchair."
缺點： "There was no food offered for this 80 minute flight, and the only drink offered was a choice between cold water and s Coke-like soft drink. I get a wheelchair assist (elderly woman with some mobility issues). The service person who brought me to the gate never showed up again to help with the boarding. Instead (??), the airline had me boarding LAST (most airlines have had me board among the first), and then sitting at an aisle seat (most airlines have me at a window). They asked me to wait to deboard until all passengers were off - that is standard. But because I was sitting on the aisle I had to get up and wait standing while the two other passengers on the row got out, and then go back to be seated. Very awkward"
優點： "In-flight meals for the Asian routes were nice."
缺點： "Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers."
優點： "I think the foods from Hanoi to HK and HK to Hanoi are very decent. The flight was not that crowded and crew members were behaving very properly."
缺點： "A lack of flight entertainment options"
優點： "they feed you....unlike some European airline, who would nearly charge you for a napkin"
缺點： "they couldn't add my delta mileage # at check-in......a minor thing really"
缺點： "Uncomfortable airplane."
優點： "Every thing"
缺點： "Nil by"
優點： "The food, service in the air, ground service, everything was excellent"
優點： "There was a long line for the Hanoi-Ho Chi Minh flights but with multiple counters devoted to this route alone we were checking in not long after having been dropped off at the airport. We were offered seats on an earlier fight which we eagerly accepted. Knowing that this route is often cited as one of the busiest in the world it was no surprise to find ourselves on a wide-body jet, Airbus 330-200 even on this 2-hour flight. A small snack was served. The flight was uneventful."
優點： "The captain was friendly and informative"
缺點： "The food was terrible and the staff was rude"
缺點： "Food... only could have the fruit"
缺點： "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."
優點： "The flight on an A350 wide body was uneventful. I was in the "Premium Economy" section, which is sold as regular "Economy" for domestic flights. Excellent seating 2+4+2. The food was OK, not much to write home about, but they skipped coffee and tea because of turbulence (hardly perceptible)."
缺點： "Boarding process in HAN was very confusing: there was a change of gate announcement just when boarding was to start. Everybody went like crazy through the airport terminal looking for a Gate that does not exist. Followed by a counter-announcement. And then being bussed to the aircraft. People came on board up to the last minute... Arrival in SGN crazy for a different reason. All 300-some passengers were bussed again. Just that the ladders were not ready, and then whoever drove could not adjust them, and then the busses were not ready either. 25 minutes from landing to the luggage belts. Vietnamese airports need to work on their their procedures."
優點： "Vietnam Airlines has good leg room on both international and domestic flights. Blankets and pillows were preplaced on seats, as were headphones in the seat pockets. Lunch and one round of snacks were served. Beverages were offered a few times."
缺點： "Cabin was inconsistently cooled. The rear was cold while the front was hot. Some passengers complained about being hot, but flight attendant only pointed out the overhead gasper vents, which were obviously open but did little to help the sweating and general discomfort. No personal entertainment system, only drop down screens. Food was average."
優點： "On Time"
優點： "Vietnan Ailrlines is the best and most reliable in-country operator. However, that isn't saying much. Overall, the company, its equipment, and employees are the most professional."
優點： "Check in was easy. Able to check in baggage easily. Staff was kind"
優點： "Overall my experience was good. Pros: seat are comfortable. The jet seemed more spacious than ANA airlines. Cons: workers know little English compared to ANA from checking in to the flight attendants. I think this was the most disappointing because the language barrier was frustrating when needing help going the right direction and having questions about checking in. The food was OK. The fruit tasted rotten and the food didn't seem as fresh either. The customer service was also mediocre. When I was on ANA airlines all the staff were very helpful and they seemed statisfied with their jobs. When I travel to ASIA again I will try and avoid Vietnam airlines."
缺點： "See above"
優點： "On its Airbus A 350 Vietnam Airlines recently introduced a new arrangement for the Premium Economy Section. This is the only aircraft used on the SGN-CDG line. Before they had a lay-out of 3-3-3 seats across, strictly identical with the Economy section. It is now 2-4-2, giving some more space to sit comfortably. All seats have now a fixed separation, with the possibility of placing a glass or other small objects on top of it; they look like a smaller version of the old Business Class seats. In the first row the design of the fold-up screens has been improved. Previously some invaded the personal space of the neighbour, as I had experienced last October (my knee still remembers it). Well done. Prem Economy is worth the difference in pricing."
缺點： "In Premium Economy Vietnam Airlines used to serve a lavish breakfast menu. Most of it was sent back as waste, because so many passengers (e.g. French) are accustomed to a minimalist continental breakfast. All this lavishness has disappeared now. While I understand the reason why, I wonder why they also eliminated the small portion of jam or jelly. Only butter is available to spread (spread?) on the tiny bun. It would be a nice touch to have also some jelly. Also during the night shift they used to offer some nice sandwiches to sleepless passengers. Now only pots of instant noodles are offered on demand. These pots are not well adapted for European passengers."
缺點： "$70USD fee for flights under 2 hours if you pay at the airport! Call their customer service and reserve a checked bag by phone a head of time!"
缺點： "Our flight was scheduled for 3:30. At about 3:15pm they announced the flight was canceled due to a mystery mechanical issue and they re booked everyone on to the 6:10pm flight, which miraculously had enough empty seats to accommodate everyone. The 6:10 flight left about 15 minutes late, and still had plenty of empty seats."
優點： "Everyone has to check in at the counter with no digital kiosks, adding an extra hour. Plane was empty but they would not put anyone into first class. Most importantly the plane felt and sounded like it was about to disintegrate. To top it all off it was the worst food I have seen on an airplane"
優點： "Food, Beer, On Board staff"
缺點： "Check in counter did not allow us to move up our flight and we found out the flight earlier had 20+ open seats."
優點： "Too expensive for a short flight"
優點： "Crew was very courteous, food was an unexpected treat!"
缺點： "Seats were old"
優點： "Surprised to get a nice meal even if flight is short and good service from the crew. Flight is uneventful and smooth"
缺點： "The 4.5 hr delay did not help. Plus the hard landing by the captain. EVA air much better but they were on strike. I think the plane was full"
優點： "Quick boarding and direct to Macau. Didn’t need to fly to HK."
缺點： "A little more leg room and a better sandwich please."
優點： "Aircraft was ok"
缺點： "Delay and waiting period without having any updates from anyone of the airline members."
優點： "Crews are very nice and helpful"
缺點： "Aircraft is too old"
優點： "Crews are so nice"
缺點： "Aircraft facilities too old and outdated, should be improve"
優點： "The price was a steal and able to have the 3 seats for 2 of us. Enjoyed the trip and flight."
缺點： "Flight attendant seemed put out if you asked for more than 1 drink."
優點： "Not a thing"
缺點： "Your airline did not consider we were travelling with an infant, just provided us with any sitting arrangement. Extremely disgraceful. First and last time travelling on your airline."
優點： "Flying out of Macau is more convenient than HK"
缺點： "The check in line was very slow today in Seoul"
優點： "Flight times"
缺點： "Movie choice , no onboard TV"
優點： "we did not fly as we missed the flight due to freeway accident delayed 1.5 hours"
缺點： "airline told to come back next day and would have to pay another change fee for each leg of the flight totaling $1,000 USD. Opted for another airline to leave same day for same price and spare the cost of another hotel night's stay and taxi charges. airline agents really did not care."
缺點： "Delay time was too much"
缺點： "Delay time was too much!"
優點： "The food was good, ang the flying process was very pleasing."
優點： "Quick boarding, pleasant flight attendants, short flight"
缺點： "Rickety plane, busing us to the terminal after landing"
優點： "Captain did a great job! It was raining and thunder storm, but the captain can control the plane and landed safely."
缺點： "There was no personal screen, so i tried the music. But they didn't have any English music channel, only Chinese and Japanese music."