搜尋武漢 飛往台灣便宜機票

優點： "The seats were soso. But the crew members were pretty good"
缺點： "They need a bugger plane"

優點： "clean and new plane with enough rrom for decent comfortable foos was ok, fish dish was a bit too salty."

優點： "One person went out of his was to get me an emergency exit row seat. I was not able to pre-select a seat when buying my ticket. When I phoned and spike to someone, I got a vague response."
缺點： "The selection of in-flight movies was poor. My individual entertainment equipment was faulty. The crew was not helpful in fixing this. The dinner meal was heavy on the grease but snack sandwiches delicious. The cabin crew was not very attentive."

缺點： "I was traveling with friends who's flight kept getting canceled without any notifications, only found out till check in. I had an added layover that I didn't know about. My friends and I will avoid China Southern airlines in the future"

優點： "Crew was good and seats were ok."
缺點： "More room but we all know space is limited. Food can be improved though"

缺點： "N/a"

優點： "Attentive crew, good breakfast in business class"
缺點： "Very warm, delay in boarding"

缺點： "Transfer process"

缺點： "The staff just took my husband and my passports while we have layover at wuhan. The Wuhan airport has nothing. The person who took our passports kinda detian us in the airport!! Is this legal? They also delayed our layover from 3hrs to 13hours layover in Wuhan airport! Nothing right about this!"

優點： "None."
缺點： "The worse airport of my 22 years experience. Almost everyone there have no english. Unprofessional and kind of disrespectful. The worse of all is too many documents processing. Taking atleast 15 minutes to be cleared just 1. 1h 45 minutes to finish everything. Wuhan haha next time free flight i will not bother. Ohh 1 more thing. They use the Communist system in the international airport"

優點： "They put us up in a hotel"
缺點： "We missed the connection due to airline delays. So the flight they're going to get us into Bangkok will happen the evening of the next day. If they can get us the ticket change."

優點： "Outstanding customer service!! Food was good, and attendants were very alert, and empathetic."

缺點： "I wasn't on it"

優點： "The entertainment on board"
缺點： "They don't let you use your phone for whatever reason and they make a big deal about battery packs"

優點： "Very professional and friendly staff. Prompt response to call button"
缺點： "Same as nearly every airline....;why not board from the rear. it would be so much more efficient.."

優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."

優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."

缺點： "Wait too in hotel"

優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."

優點： "Nice flight in business class. Good food, good entertainment. No complaints there."
缺點： "The long layover in Wuhan was a drag. China Southern couldn't check me through from Bangkok to San Francisco so I had to claim luggage and wait 7 hours at Wuhan Airport without access to a lounge or anything else for that matter."

優點： "perfect trip"

優點： "No problems is a good thing."
缺點： "Seats."

優點： "Pretty empty flight so extra room on board"
缺點： "Security regulations unclear and not well explained"

優點： "The flight attendants were great."
缺點： "The plane was uncomfortable for such a long flight. The layover in Wuhan was a nightmare."

優點： "The staff were always very helpful and courteous."
缺點： "My television screen kept malfunctioning. It didn't prohibit entertainment, but it was annoying. It was a bit too cold on the flight."

優點： "Flight left on time. Direct flight."
缺點： "Food is horrible. Aircraft cabin smells old and dirty. Staff not very friendly"

優點： "Not much to like after being delayed."
缺點： "Both my flights were delayed. In the end arrived at my destination at 3:30 am when I was originally scheduled to arrive at midnight."

優點： "The in flight entertainment was good, great selections and helped to pass the time."
缺點： "The seats in economy are alright, but my seat wouldn't stay reclined all the way."

缺點： "Flight delayed over two hours. Person at wuhan boarding gate unable to understand 'boarding time' - kept telling me departure time instead, despite my repeatedly pointing at the words "boarding time" written in Chinese. Not too many important things to report at boarding gate - boarding time is one of them. This person didn't seem to grasp that concept despite the fact that she worked at the boarding gate. Overall a very unimpressive experience with little regard shown for customer service. Not sure how or why so many repspecavle and professional international airlines woiuld agree to partner with this one."

優點： "Service was good."
缺點： "My lugage was not at the airport when I got there but the airline found it and delivered it the next day."

優點： "I love the amenities provided by this airline. They give you pillows, blankets, headphones, and magazines. I love the attentiveness of the staff. They provide drinks, meals, and snacks during the scheduled time. If you need something else, then they are happy to help you. The staff really helped us with the temporary visa process during our layover in Wuhan!"
缺點： "My entertainment monitor was not working during the flight to Guangzhou. I listened to music on my own device for entertainment."

缺點： "Very limited program."

缺點： "Guangzhou airport is confusing so it took me a while to find the international transfer flight. But there are signs in English everywhere so eventually I figured it out. China requires a transit visa but easy to get, make sure you bring a pen."

缺點： "Boarding was interesting."

優點： "Better than we had expected. Comfortable seats, stewardess were nice no helpful. Food was Asian menu, chicken and rice or pasta. Great value given our round trip to Asia was under $600, it exceeded our expectations. We even got 2 checked bags free as part of our ticket price. Very smooth flight and on time."
缺點： "The long layover in wuhan.....very non layover friendly airport. Not a lot of places to sit and no food options while waiting 7 hrs before our next connecting flight."

優點： "SFO/Wuhan/SFO - great plane, good food good value"
缺點： "Beware of WUHAN China - it is dangerous, the airport is HORRIBLE and the Customs officials are a true nightmare. Make sure you have plenty of pages in your passport as you have to clear customs over and over - beware of the Taxi Stand (you have to walk to domestic terminal). I was hijacked in a taxi from the official taxi stand - a typical fare of 100 yuan and he charged me 400 yuan only once in the taxi."

優點： "The ground crew at GuangZhou was very helpful in leading us from our delayed flight to our 2nd flight,"
缺點： "Our 1st return flight from Wuhan to GuangZhou was delayed for an hour, and we almost missed our flight back to the US by minutes as we have to go through Customs. But we had to pay for a cart transportation from the terminal because it was too far away. I felt like China Southern should've paid for the transport service, as it was their fault that we almost missed our flight."

優點： "The service staff were very friendly throughout the boarding and flight. The seats were fairly comfortable with a decent amount of legroom."
缺點： "The boarding area at the Wuhan airport is miserable. There was one tiny shop to buy some snacks, and nothing else. There was a completely empty Duty Free store, and no available food options - even though it was in the middle of the day. My flight departed from Gate 2, International Terminal. The entertainment options in the flight were plenty, however, the sound on my system did not work. Therefore, I was not able to use the system throughout the entire 14 hour flight."

優點： "On time, promotly service."

優點： "nothing"
缺點： "no english.bad food.no customer service.delayed flights worst nightmare.will never fly again."

缺點： "Our flight was delayed although this might not have been their fault."

優點： "I was sitting like a zombie for the flight because the entertainment system on my seat was not turning on. The crew said there is no alternative seat, and could not fix it either. The international terminal at Wuhan was interesting experience as well. There were no clear directions to walk from the domestic terminal to international. The airport crew was prompting where to go"

優點： "China southern was unable to fulfill a special meal request I submitted by both phone and email. I additionally conformed at check in and was told it went through. Once on board, however, there was no record of it. I was asserted an extra veg meal at the end, aftet all other passengers were served and ate. Additionally, you are not allowed to use a phone, even in flight mode, for the entire flight."

優點： "dream liner is smooth...and no fat flight attendants"

優點： "Stewardesses we're extremely courteous & responsive. I was impressed with online streaming system. I was blown away by the free transfer to a layover hotel in downtown Wuhan - we were shuttled like first class. Many of were prepared to sleep at the airport for 8 hrs so this was very thoughtful!"
缺點： "Planes did not pull up to the gate - sometimes shuttle times were exceedly long. Meal quality inconsistent - meals from Wuhan to Bangkok were not appetizing at all!"

優點： "more room for leg compared with some of other airline"
缺點： "food"

優點： "price point"
缺點： "They changed my flight hours before I was due to leave to another flight the arrived later then my connecting flight left. They offered to change the flight to one that would cause a 23 hour layover in Ghangzhou. They refused to pay for accommodation or even upgrade me for the inconvenience. The customer service representatives were rude and not helpful. I ended up having to get a refund. I flew with Korean Airlines and had a great experience. I'll never consider using them again."

優點： "Getting off the plane!!"
缺點： "Every minute of the flight!!"

優點： "The nice flight attendants & the good entertainment"
缺點： "Nothing"

優點： "I love the vegan food that they provide me."

優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish it had more movie options"

缺點： "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."

優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."

優點： "The crew was great, and seat was comfy compare to other European airlines seats"
缺點： "Less salt in the food would’ve been better"

優點： "great price and overall service"

優點： "I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too."

優點： "crew is ok though not much speaking english"
缺點： "no other comment"

優點： "Just good overall. Beats any American carrier (which is not saying too much!)."
缺點： "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"

優點： "Staff was nice"
缺點： "The food vegan Movies"

優點： "Staff"
缺點： "Better movies , better vegan food"

優點： "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
缺點： "Replace worn out seats."

優點： "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
缺點： "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."

優點： "yes crew were amazing"
缺點： "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"

優點： "Nothing"
缺點： "I was charge a terribly high exchange rate for this tickets! Not acceptable at all."

缺點： "Flight got delayed in Xiamen, miss the connecting flight to chongqing."

優點： "Getting off of the plane"
缺點： "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."

缺點： "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."

優點： "Nothing"
缺點： "Late"

優點： "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
缺點： "Limited selection of English language movies but hey it was a China airline so no bit surprise there."

優點： "Nothing"
缺點： "They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again."

優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."

缺點： "Why is my passport number wrong?"

缺點： "Why is my passport number wrong?"

缺點： "The check in staff did not let me check in and denied to support me! The reason was that my first name, middle name and last name were written in English order, not in Chinese order! I want my money back! All of my plan and meetings in Xiamen were cancelled!"

優點： "Clean plane. Left on time. Better than average legroom."
缺點： "Movie selection was virtually all violent related. Nothing the airline can do about the numerous Security checks passing through this Airport."

缺點： "wrong food?"

缺點： "I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest."

優點： "Complimentary wifi and excellent crew service"
缺點： "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"

優點： "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
缺點： "Some obstacles with early morning arrival and communications"

缺點： "Nobody could rearrange any flights for me, zero help!"

優點： "entertainment choices were good"

優點： "Nice new plane, efficient crew, lots of food ... if a bit bland. Airline provided a free hotel in Ciamen for the overnight."
缺點： "Terrible paper shuffle in Shenzhen getting a require temporary visa, because the leg from Shenzhen to Xiamen was domestic. 2 hours or paper shuffle during which they took away our passports, with no guidance in English about what the heck was happening"

優點： "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
缺點： "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."

優點： "Nothing"
缺點： "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"

缺點： "The front dest and customes have horrible attitude! They will ingore you."

優點： "The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play."
缺點： "Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be."

優點： "Crew, comfort, food, entertainment."
缺點： "Boarding."

優點： "no regards for customers"
缺點： "no regards for customers"

優點： "Crew was super friendly, professional and excellent!"
缺點： "The 10 hour layover :("

缺點： "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"

優點： "Crew and staff are professional and worked well together, fairly efficient"
缺點： "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"

優點： "Hostess"

優點： "Crew was excellent"

優點： "all of the Xiamen staff were really great."
缺點： "Nothing that I disliked."

優點： "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
缺點： "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."

優點： "Excellent, friendly service on a terrific plane. More leg room than the average (American) airline for a long flight. Had to call Customer Service. They were as helpful as they could be."
缺點： "There was no computer check-in even for people with no bags to check. Long wait on line to check-in. Probably could use more staff at airport. TSA wait that night was also very long. Not Xiamen's fault of course."

優點： "Overall Ok"
缺點： "They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken"

缺點： "As everyone was lining up at the gate to board, a guy came out yelling at everyone is Chinese. I have no idea what he said but it didn't sound good. We sat on the plane for 1.5 hr waiting to depart. An announcement was finally made that there was some kind of issue with air traffic, we ended up almost 2 hrs delayed. The volume on the media device in front of me was not working. The seats were terribly uncomfortable, my butt was hurting after the first hour."

優點： "The flight from JFK to Fuzhou was enjoyable. Plenty of leg room and the entertainment kept me occupied throughout the flight. The food was excellent. They provide 2 full meals, 1 half meal and a snack, where I wasn't hungry at all throughout the 14+ hr flight."
缺點： "It was almost impossible to get in touch with an English speaking representative. I tried to call to confirm my booking that I made through kayak.com. When I got in touch, the rep from an overseas office barely spoke English and didn't help at all. Thankfully everything worked out at the airport. Found out that JFK-FOC is only 2 months old. Hopefully they"

優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."

缺點： "無限延遲登機時間，需要改進..."

缺點： "Flight delay was a pain from LAX to Nanjing."

缺點： "Better food"

優點： "Crew is friendly and helpful."
缺點： "Seats are distinctly too small in both directions."

優點： "服務親切"

缺點： "Would love a refund"

優點： "Everything was perfect . Also they didnt have more chicken food since i don’t eat pork so one of the flight attendent gave me her food so i could nt be starving . Thats was amazing from her . I dnt remember her name but just wanna say thank youP"

優點： "The crew, the plane, the professionalism."
缺點： "More legroom!"

缺點： "I can not able to check in from Yangon international airport to SFO due to transit hour is more than 24 hour in china.. I had to cancel flight with $116 cancellation fees which I wasn't satisfied. Without flying anywhere I have to pay for that fee. I will not buying anymore China eastern airline for future."

優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."

優點： "The flights were on time and the staff were very helpful with everyone’s needs."

缺點： "沒有"

缺點： "Turbulent flight"

優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."

優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."

缺點： "The check in experience was awful. We have a layover in shangai and found out we have store our bag in a pay locker. He almost didn’t let my friend on as she had 8 clean pages on her passport but none of them were clean on Front and Back side. He said Indonesia would not let her. That was untrue. And we were in business class no less."

缺點： "Flew from NY to Shanghai, had a 6 hour layover, then boarded my flight to Tokyo. China Eastern left my luggage behind in Shanghai, along with everyone else who was also on the NY>Shanghai flight. I do not understand how this happened, since the layover was 6 hours!! The layover was exhausting after a 14 hour flight, and then to arrive in Tokyo with no luggage made it even more tiring. The airline offered no compensation. Thankfully JAL was responsible with helping me once in Tokyo and they facilitated the delivery of the luggage to my hotel- in the middle of the night. It was inconvenient and disappointing after 24+ hours of travel. Not to mention - food was absolutely terrible. And headphone quality was no good for watching any of the films."

優點： "seats, friendly staff with less english skills"
缺點： "Food doesnt match my criteria"

優點： "The flight attendants and ground staff are always friendly and helpful. I get great deals on China Eastern flights.I just went to Honolulu from Taipei for less than $700 USD I just hate that long lay overs come with it."
缺點： "I hate that in order to get great prices flights you have to have crazy long lay overs. For example my flight to Honolulu layer over in Shanghai for 21 hours. Before my flight f4om Ningbo to Taipei, I had a 10 hour lay over. I spent more time waiting for flights than actually airborne. I honestly never enjoy the main entres of the meals on this airline."

優點： "The actual plane, the entertainment, the likeability of the crew members"
缺點： "The food is way below average for an intercontinental flight such as this route: needs better quality, options and for 15 hrs flight, needs to come more regularly."

優點： "Simple and on an older Airbus, it was fine for a quick trip"

優點： "Beverage choices and presentation were good. Service very good."
缺點： "My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered"

優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."

優點： "the flight was very empty and I got to lay down on 3 chairs to sleep. This was the best part of my flight from PVG to SFO."
缺點： "Crews were too restricted on electronic use. Electronics in airplane mode are not permitted to be used during flight and they dont have many options of movies/entertainments which made my flight very boring."

優點： "Terrible and unprofessional"

優點： "Everything but the layover."
缺點： "Layover for 8h"

優點： "Safe flight"
缺點： "There was no beverage for me while others got it. Ran out of beer and wine. Not acceptable"

優點： "It wasn’t a flight I had to catch the high speed light rail and two buses; therefore, I’d say that this flight was false advertisement and should be corrected for future travelers."

缺點： "Poor movie selection."

缺點： "It was a little loud satying mear gally seat even though I was in business seat especially when the flight attendants. For boarding, crew didn't make separate waiting line for business class passengers from economic class passengers. It made me wait in the economic class passenger waiting line , it made me wait longer than other airlines."

優點： "The overall service from arrival in Shanghai to arrival in Taipei. Everyone was so helpful and I got good direction from staff because of my language barrier."
缺點： "Just the long wait at the airport but still it wasn't too bad."

缺點： "They lost my bag and didn't know where it was until 4 days after. They were slow and not very helpful."

優點： "Not much.."
缺點： "The food, poor selection of movies!"

優點： "They fed us all the time and the entertainment was great"
缺點： "The seats felt really hard after a while and it was difficult to sleep. I somehow was assigned to a middle seat even though I get really bad urinary tract infections and have to get up all the time to use the bathroom."

優點： "The staff were impeccable and helpful. The plane was very clean and the flight crew kept it very clean."
缺點： "Interface to entertainment could be less repetitive. easier to navigate. Preview trailers would help. All the ads are annoying to watch when you havent committed to the movie yet."

缺點： "Wi-fi onboard but not accessible. Not allowed to use my phone even for listening to music. Was on a 9h layover in Shanghai Pudong. Terrible airport. Could not drop my baggage to get out of the airport as they only accept chinese cash and no working ATM. Was stuck waiting 6h30 before check-in and had to rush through security by saying I was late for the flight otherwise I would've missed it. It's nonsense that i have to rush when on a 9h layover."

優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."

缺點： "We didn't know movies were available until we saw others' screens when we were exiting the plane."

優點： "Um, I'm thinking..."
缺點： "Food and lack of entertainment options"

缺點： "Do not fly with china eastern! Not only do they provide poor service, they truly don't care that you think their service is poor. No one wants to help when their passengers experience unfortunate situations. They are very very rude."

缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"

優點： "Nice and supportive flight attendants"

缺點： "I never got to fly. I got stuck in Bangkok because China Eastern wouldn't let me use my ticket. They just told me to buy another ticket."

缺點： "The airline denied me travel using mil orders and ID back to the states. Something any other airline allows. The staff was rude, and needless to say they would not refund me the ticket. They did the same to several military members traveling home for the holidays. Left us all stranded at the airport. Ended up buying a flight with another airline which had no issues."

缺點： "They lost my luggage, told me they couldn't find it for days and that they weren't responsible for returning it to me, and they gave me no stipend to buy soap, toothpaste etc so I had to cover all these expenses myself during the 2 days until I finally got my bag back."

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

優點： "nothig"
缺點： "Chinese have no clue about customer service!!!!"

優點： "I'm grateful we didn't crash or anything. It's not as costly as other airlines, but we learned it's worth it to pay more..."
缺點： "Every flight was significantly delayed (we had two flights to the destination and two flights back home, all via China Eastern.) One was so delayed we barely made our connection, and our luggage didn't make the connection at all. So, we spent nearly 2 days on vacation without our belongings. The return flight was so delayed that we did miss our connection, and had to spend the night in Shanghai. China Eastern's staff in Shanghai handled it VERY poorly. They were rude, refused to give us instruction, and we spent hours in the airport trying to figure out which bus to take and where we were actually going. Their exact words to one distraught couple seeking help were "That's not our problem." Service in general was average to poor. Food was average. There are no adult drinks available even for purchase, and they would have been nice to enjoy given the other stresses they caused on our vacation. Our seats were often damaged in one way or another. I was attracted to this airline for the reasonable rates, but do yourself a favor and pay a little extra for a more tolerable experience."