優點： "Courteous, friendly"
缺點： "Late for 20 minutes"
缺點： "Great flight short and comfortable. New airplane and very kind crew"
優點： "Very punctual!"
缺點： "A bit too short for the use of restrooms, but it was not the problem of UNI Air."
優點： "Nothing to complaint about Uni Air. On time departure. Easy checkin. Great service."
優點： "Love the crew and the ambiance of the plane and the comfort is nice as well as the food-typically."
缺點： "No choice for kiosk and having to stand in a ridiculously long ticket line. The meal was gross this trip and she forgot my beverage, but she was busy. My tv didn’t pull out and I asked for help but no one came."
優點： "Professional staffs!"
優點： "Very impressed with the 2 female stewardesses of today’s UNI Air 8609 flight from Taipei to Magong (Penghu) as they have dealt professionally with a loud/rude old man who have used vulgarities while expressing his discontent, ignoring his equally loud wife and the crew’s persuasion. On a lighter note, this flight carries the “Bad Badtz-Maru” theme and many things including the airplane body, safety cards, luggage tags, wet tissues, paper cups and even the vomiting bags have the character on them."
優點： "I liked the fact that UNI staff was helpful and so polite. They helped me reschedule my flight time to earlier in the day."
缺點： "No problems from the EVA side. However once the plane was. Ometely boarded and the doors closed, Shanghai air traffic. Intros made us wait st the gate for an hour before letting take off."
優點： "I was very early arrived at the airport, and I found out that there was a early flight that I could return to Kaohsiung thistle morning. so I asked a customer service at desk and this staff tried her best and help me to get a very good seat and I could have a nice view And this trip to Magog was the first and special travel experience I had ever had in my life. I really appreciate you and the staff at this airline. May God bless you and your family!"
缺點： "Hopefully will offer snacks in the future."
優點： "Even though it was only a very short trip but I enjoy a lot. They made you feel safe, welcome."
缺點： "No complaints"
優點： "Very good service over I cannot complain"
優點： "I liked right time, services, food. All are good. Entertainment is good too. The price is best compare with another airline. I will chose EVA Airline for next time. I had known EVA Airline by my friend, I thank him about this information flight. And I will introduce EVA for my friend."
缺點： "I didn't like layover long time. I had changed early flight and paid 50 USD . If it was changed early flight it had taken =20$ will be good."
優點： "Flight Attendants were incredibly efficient while still being nice and polite."
A lot of value considering the cheap ticket prices. All meals served were Chinese food. Would fly them again considering the ticket was half the price of any others
優點： "The flight was smooth. Food was on time . Wine is available for the anxious flyers who can’t sleep."
缺點： "Better softer hand soap , sprays and lotion . Sleep mask"
缺點： "no indication of which terminal to check in, flight was delayed, both cabin and ground crew (and chengdu airport staff) hardly spoke English."
缺點： "Better sound while watching movies. The flight was overall very satisfying."
缺點： "Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie."
優點： "Friendly crew, fast flight, plenty of overhead storage"
缺點： "Better entertainment"
缺點： "There seems to be a continual problem with the ear buds connectors to the entertainment systems - they didn’t work for my random seat both ways! It was the same for my seat and the seat next to mine on return! We both had to be moved - again!! Hmmm!"
優點： "The crew on board was friendly and the trip was smooth."
缺點： "I boarded from the Hongqiao Airport in Shanghai. I was having trouble scanning my passport at the self check in kiosk. I asked one of the nearby China Eastern staff for help and she was very unwilling to help. Eventually, she just told me, very shortly, I was in the wrong place and walked away to continue chatting with her coworkers. It was very rude and unprofessional. However, when I went to the CE help desk the staff member was very helpful and let me know I was in the wrong terminal."
優點： "Loads of space. Super crew,"
缺點： "Nothing. It was perfect."
優點： "Though it's delayed, but boarding was efficient."
缺點： "Food was a bit nah. And no IFE on this A330."
優點： "Airbus seats were more comfy than 777. Fed me 3x n crew was very friendly."
優點： "New planes, on time, staff actually tried hard to accommodate"
缺點： "Western Breakfast wasn't great"
優點： "Terrific price! Fast flight getting home from Shanghai. 7.5 hours. Seats are always comfortable with good recline. The A330 planes configuration works best for me."
缺點： "Not having my luggage connect for flight leaving the next day. Originated in Thailand with layover of 16 hours. Pick-up bags and recheck them the next day. Would be fantastic to have them held for the connecting flight."
優點： "Cheap flight. We had a problem with our tickets on the flight there. The staff was very helpful and resolved issue promptly."
缺點： "Cheap flight - therefore we never got off directly at the terminal but had to be bused to and from the plane. Food was terrible. But then when is airline food good. It was a cheap flight that got me to my loved one. Spending 24 hours travelling is never fun. Next time I will look into business class."
優點： "The crew members were extremely helpful and accommodating."
缺點： "There was no hand soap in any of the bathrooms.That means no one on the plane, including the crew members, could wash their hands for the duration of the 14-hour flight. Disgusting! I sked one of the crew members to refill the soap, but it appears that they had none."
優點： "Good entertainment system and helpful crew. Comfortable flight"
缺點： "Bangkok passport control was extremely backed-up so many passengers were stuck there for a long time. China Eastern called for final boarding 5 minutes after boarding began, which created a panic! This made everyone run the long distance to the gate, to only find out that the plane was half empty upon boarding. We ended up departing late because of the aforementioned bottle neck but China Eastern should not have announced the final boarding call so soon."
優點： "We were surprised to find a full entertainment system on the flight, which is perfect for a family with kids. They were entertained the entire time. We'll do it again."
缺點： "They didn't love the food (too spicy for them, should have ordered some child meals), but this is a great flight. Also we boarded a maybe 15 minutes late, but not a problem."
優點： "The crew was friendly. Seats were small."
缺點： "Food could be better. Website slow - sometimes unresponsive."
缺點： "The staff was not helpful and unfriendly. Food was horrible and no options. We payed for extra leg space and it turned out it was not the case and we had no option in flight to buy space , furthermore would had cost 2 time more then any other airline. Entertainment was mediocre. Very high fees to change a flight. We will not fly with this company again, and do not recommend unless stress is what you looking for."
優點： "Short flight with very basic interior. 1 magazine in Manderine is what you have for entertainment. Nothing really notable."
缺點： "Seat was a little tight for me but bearable for a short flight. I’m 6’2”."
優點： "Fairly cheap tickets but u get what you pay for. I slept 7 hours then watched 3 movies which helped the fact I had a middle seat. Entertainment system was pretty good and had usb charger."
缺點： "Food on China Eastern is sub-par and they did not serve coffee the entire flight. As usual with all Chinese airlines you have to keep your phone off the entire flight. They would not let me select an isle seat online or at the gate, they said none were available, I’m 6’2”. Right behind me in my assigned seat there was an empty isle seat. If you ever have to call customer service at China Eastern may god be with you, because they will not be."
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Wonderful cabin staff reseated me after snafu with losing my original seat reservations; extremely friendly and accommodating"
缺點： "Somewhere in the handoff from Kayak to JustFly to China Eastern my seat reservations got lost (IT staff, please notice). However, as I said on the positive side, the China Eastern cabin crew responded very well and resolved the situation."
優點： "Pretty clean"
缺點： "Sack lunch that was not appetizing. Couldn't use cell phone the whole flight even on airplane mode. Tight space and very cold. Liquids to bring was not offered. Very poor service. I don't recommend."
優點： "One membre of the crew"
缺點： "No veg meal"
優點： "Service, seats, blankets/pillows, movie access, meals. All wonderful!"
缺點： "Nothing on this flight."
優點： "Flight on time and flight attendants are always very friendly S got to our destination safely."
優點： "CE has B777 to/from JFK which are up to date and comfortable. The biz class is similar to all others, lie flat and more than enough entertainment. The flight attendants are fantastic, always willing to do what ever they can."
缺點： "Often you must deplane/board from the tarmac on connecting flights in PVG. Of course only an issue during in climate weather or if you have difficulty with steps. They are building another terminal so hopefully in a year or so all flights can board form the terminal."
優點： "Nothing, JustFly cancelled our ticket and would not refund the cancellation fee"
缺點： "The line for boarding was multiple hours long at the China Eastern counter, which made me late for boarding, not giving me enough time to go through immigration and security. I arrived while boarding was in process, not giving me any time to eat, use the restroom, or prepare before the flight. If the line was much longer, and if immigration didn't give me urgent priority, I could have very well missed my flight through no fault of my own."
優點： "Very timely with international flights. Very friendly crew. Decent food."
缺點： "Nothing was terrible. Keep up the good work."
優點： "boarding was good staff was nice`"
缺點： "food sucked ' lack of legroom"
優點： "I got a flight"
缺點： "Everything else!"
優點： "For the price of the flight I believe this was an excellent airline to choose. I your on a budget this is great. Cant really complain~ 14-15 hr flight and food was good (you get 2 meals) and the crew was pretty nice. All of the seats have entertainment with many new movie releases to choose from as well as a variety of music and video games."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "My flight from Shanghai to Qingdao on Dec 19 was cancelled, but the Vayma refuted to give me refund. I am very upset about that."
優點： "Flew with them for third time , never a problem, flights on time , connection smooth, great bargain in the sky and definitely looking for boarding their planes again."
缺點： "Flew with them for third time , never a problem, flights on time , connection smooth, great bargain in the sky and definitely looking for boarding their planes again."
缺點： "The flight got canceled without advance notice and was aware about it when we checking in at the airport."
缺點： "Entertainment Food"
優點： "Nothing to complain about regarding seats, service etc. It was all pretty basic services and amenities, so don't expect extras or anything exceptional."
缺點： "As we were boarding the aircraft, we were required to dispose of all liquid drinks (water, teas, etc). This was well after going through security. Many passengers, including myself, had to leave our unopened bottles of water in a basket in order to board. A waste of money and resources. The food was mediocre at best on the flight."
優點： "The Crew were super helpful to me and my baby, they took the time to ask if I needed anything and offer their assistance."
缺點： "No entertainment"