缺點： "Great flight back to the UK, flight crew were very pleasant and attentive."
缺點： "more organized boarding"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The crew were awesome"
缺點： "The film choice was poor"
缺點： "Just because I have bought my ticket on points I was not given a chauffeur driver."
優點： "I am looking for something good put didn’t find Sorry"
缺點： "The departure time should be on time Our flight was delayed more than one hour"
優點： "The food was nice."
缺點： "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
優點： "Comfortable seats. Good food."
優點： "Great food & great entertainment. Love the free WiFi"
缺點： "Food worse quality than before. No snacks as well"
缺點： "Emirates are a quality airline unlike BA and KLM."
缺點： "Stuff not helpful, rude and not helping at all despite us being with a baby"
優點： "Not really Seat cushion hard ."
缺點： "Boarding disorganised..little management of the process"
優點： "cheuk in 快！吾使等太耐！"
優點： "The seats on the A380 are a bit larger and offer more leg room. The food is always good and the service is first class."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
優點： "Lovely staff....nice food have had worse. Found the seats very comfy as an average size person.Would fly with Emirates again thanks guys x"
缺點： "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
缺點： "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."
缺點： "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
缺點： "Seats are uncomfortable and crew uninterested"
優點： "Excellent. All the staff were great and helpful."
缺點： "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."
缺點： "About 30 of us waitined about 20 minutes for the bus to transfer from plane to terminal . I only had 35 minutes to get to my gate for my transfer to Glasgow . No chance for anything to eat . Not happy ."
缺點： "Still flying . I lost my first hotel night what to doooo"
優點： "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
優點： "Everything was good especially the spacious seats and food"
優點： "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
缺點： "Movie channels and music could be easier to use"
缺點： "All good"
優點： "Pleasant staff, good lounges"
缺點： "Way too far to travel on foot in Dubai to change planes"
優點： "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
缺點： "The delay to get on the flight, hard with a toddler."
缺點： "didn't like anything about it"
優點： "Generally the standard was good as I've come to expect from Emirates"
缺點： "There was little communication about boarding at Lusaka. By contrast to larger airports it is not at all clear where to go once you are in the departures area - fine if you are familiar with the airport, but confusing if not. I discovered I should make my way through secondary security into the departure gate area via a small unsigned door. There followed a good deal of confusion among the passengers as to where we should be waiting, and whether the flight was on time or not. Another area which could be improved, but not by the airline, is the listing of departure gates for connecting flights in Dubai. There are so many flights cycling on limited screen space, so you have only a few seconds to locate your flight, from around 90 or so, before having to wait for the cycle to repeat."
優點： "one of the best flights I have had going to zanzibar"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "There was good service in the flight"
優點： "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
缺點： "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "Hindu Meal was a repeat of the DEL DXB and DXB JFK sectors."
優點： "On time, very helpful crew and overall experience was fine"
缺點： "Food was not upto the mark and one always expects something better from an Airline like Emirates"
優點： "Food & entertainment system"
缺點： "Tight seats"
缺點： "Tv and food"
缺點： "Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders"
優點： "Food, Entertainments, travel kit as well as flight crew made it a delightful experience."
缺點： "Checkin agent at the SFO airport was kind of obnoxious."
缺點： "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
優點： "Flight arrived on time."
缺點： "Boarding was unnecessarily chaotic."
缺點： "Flight was delayed - missed connection in Istanbul"
缺點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
優點： "Food was good enough."
缺點： "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
優點： "check in..Gatwick S."
缺點： "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
優點： "The food and the entertainment"
缺點： "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
優點： "Excellent staff."
缺點： "Very cramped, even for economy."
優點： "All was really good"
缺點： "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
優點： "comfortable plane: new, new media systems, leg room. usb to charge my phone."
缺點： "I ordered a special meal, and I did not get it. The response I got from the crew was: 'so you refuse to take the regular meal? we will report you didn't get what you ordered'. and I stayed hungry. In general, the crew wasn't very welcoming."
優點： "Every thing"
優點： "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
優點： "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
優點： "The plane was too hot"
缺點： "Plane too hot"
優點： "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
缺點： "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"
優點： "Best flight ever on"
優點： "Istanbul Airport has good facilities and F&B options"
缺點： "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
優點： "Largely pain free experience"
缺點： "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
缺點： "Same problem as the first segment (see above)"
優點： "The staff were very welcoming and the seats were very comfortable"
缺點： "Flight was a little delayed"
優點： "Comfortable seats, good food"
缺點： "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
優點： "Fantastic journey no problems at all thanks kayak....."
優點： "Plane clean, newish. Went up, took us there, landed."
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
缺點： "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"
優點： "The food was quite good"
缺點： "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
缺點： "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
優點： "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
優點： "Comfortable, on time and as always good service from Turkish Airlines"
優點： "Flight attendants are super friendly and helpful. The food was excellent."
缺點： "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
缺點： "The worst airline I have ever flown with, worst disruption management. No care for customers."
優點： "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
缺點： "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
缺點： "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
優點： "Large screens, reusable dishes + silverware"
缺點： "Plane was old, felt more squished and the seats did not decline. Also very note."
優點： "Turkish is always consistently excellent"
缺點： "I liked everything. They are very accomodating towards passengers with special needs."
優點： "Great service!"
優點： "The service from istanbul to dublin route"
缺點： "Bad service from bahrain to istanbul"
優點： "Everything was fine on this flight."
缺點： "Everything was fine on this flight."
優點： "I liked the overall plane journey."
缺點： "Flight was delayed which caused us to miss our connection flight."
缺點： "The flight was cancelled and I still didnt receive my refund."
缺點： "No space"
優點： "Pilot did a smooth landing both the long flights."
缺點： "Not enough movie varities."