優點： Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system.
缺點： A change of snack for to and fro journey would be good.
優點： The boarding by zones is a great way to do it and they implemented it efficiently. The crew were outstanding - pleasant, smiley and courteous and made me feel welcomed. Meals were delicious.
缺點： A bit cramped and not quite enough toilets in economy class. Always a long queue for the toilet.
優點： It was a direct flight to Phuket
缺點： Flight was delayed for 2 hours, then didn't board for another 45 minutes after that. We were given a mediocre coffee or soft drink in a lounge, no food. Basically the afternoon at Patong was wasted because we didn't arrive until after 5pm. Vietjet is renowned for this sloppiness and persistent delays.
請給我們寄送 電郵 我們團隊成員將很快跟你聯絡。