優點： "The crew took care of us during a strange virus affected flight."
缺點： "I was not aware that I flew in Narita and flew out of another airport."
優點： "Excellent service from the cabin crew."
缺點： "The Japanese (Washoku) breakfast was not as good as I expected."
優點： "Comfort as usual"
缺點： "No idea"
優點： "Crew was very friendly and the service was reasonably good."
缺點： "Seats were not very comfortable."
優點： "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
缺點： "If there was no delay."
優點： "Crew was great. Economy premium was definitely worth the extra cost"
缺點： "I wish the flight wasn't 13 hours haha"
優點： "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
優點： "Great planes, very clean toilets, very efficient and extremely polite crew."
缺點： "No paper towels in the bathroom"
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
優點： "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
缺點： "Entertainment - didn't have to many movies I liked. Food was just ok. I enjoyed the soy sauce beef and rice the most."
優點： "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
優點： "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
缺點： "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
優點： "Nice comfortable flight at convenient times. Great cabin crew and service."
優點： "Great service by the crew! Excellent food and flight was on time,"
缺點： "Film and movie offerings and music entertainment while on board should be improved with more selections."
優點： "The crew are so courteous and helpful."
優點： "Good service"
缺點： "baggage was broken."
優點： "Customer service was pretty solid."
缺點： "airline is unprofessional the whole trip was canceled"
優點： "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"
缺點： "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"
優點： "The crew has always been so polite, they seem like they are actually having a good time :) The planes have always been clean, and I've never seen a fellow passenger complaining."
缺點： "While I've always had plenty to eat, I'm not always familiar with some offerings...but that's on me."
優點： "People the staff was nice and tried to be helpful"
缺點： "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
優點： "Services and respectful"
缺點： "Vegetarian food options."
優點： "Seat was good and slept like a baby"
缺點： "Nothing really, slept the whole way"
優點： "Efficient, courteous crews,"
缺點： "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."
缺點： "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
優點： "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."
缺點： "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."
優點： "I like the whole experience overall I would definitely Fly ANA again"
缺點： "I like the whole experience overall"
優點： "Nothing really major to complain about but nothing that went the extra mile..."
缺點： "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
優點： "Very comfortable. Lots of room, wonderful crew."
缺點： "A little light on entertainment choices, the English translations of flight info were pretty rough and sometimes unintelligible. Not a problem on this flight but could be if there was a major delay or something that needed to be communicated."
優點： "Very friendly crew both on the ground and in the air."
缺點： "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
優點： "The boarding procedure is clever. After premium boarding the seats near windows board first."
缺點： "The on line check-in failed and no explanations."
優點： "Everything :)"
優點： "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
缺點： "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
缺點： "Headset wasn't working propperly."
優點： "Everything accept the food selection."
缺點： "It would have been better if we had more selection of food, it's a minor issue and what do you expect if you know you're flying on a Japan airline. I just wish they would have a little more selection gear toward American food. :-)"
優點： "ANA operated flight was good - new plane, comfortable seats, good food, good service"
缺點： "Entertainment options could be improved - for ANA flight, there weren't very many English-language movie options. It was mostly just action movies and none of them were very appealing to me"
優點： "ANA has always treated the passengers better than airlines from the United States.I avoid the airlines from the United States when it is possible."
豁免更改費用。 搜尋 神戶出發的彈性機票