價格與品質相等，然check in時說我Sky Priority 過期，然但告知了解是要累積航程， 越航staff 說華航Sky Priority刷不過無效..卡片登記問題，並需源頭發卡重登記..航程被累積！畢竟2個月前才使用華航這張聯營卡卻刷不過怪哉！ 整體而言還好！
優點： "Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy."
優點： "Short flight, comfortable schedule"
缺點： "I did not get a comfortable seat"
優點： "They boarded the plane early, which meant we arrived at our destination early."
缺點： "All we got was a bottle of water."
優點： "Food and crew"
缺點： "Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines"
優點： "The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money."
優點： "Friendly crew. Short flight, very efficient"
缺點： "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
缺點： "Allowing the boarding of business class passengers before economy class passengers."
優點： "Staffs are nice, food is good"
缺點： "Delay 50’ without anouncing"
優點： "Nuce crew and gentleness"
缺點： "Entertainment but we know it’s a plane restriction"
優點： "Entertainment was ok"
缺點： "I was harassed by the crew members, starring at my passport and taking pictures of them, and doing more question than a migration officer. I’m leaving in Japan, and my Honduras passport do not requires a visa to enter to Japan and they were keeping taking picture to my whole passport. Shame on them."
優點： "Efficient and on time"
缺點： "Aircraft seats worn out"
優點： "Very professional crew. Plenty of in-flight entertainment options. Food was good."
缺點： "Less magazines in seat pocket (there wasn’t enough room for my own stuff)."
優點： "The crew was fabulous. The flight was not over booked/ loaded and therefore much more comfortable."
優點： "Flight team were friendly and efficient."
缺點： "Delayed take off."
缺點： "Delayed by almost 2 hours."
優點： "Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam."
缺點： "With premium empty why they don't offer bid upgrade like other airlines"
缺點： "Hygiene of local passengers"
優點： "Overall, this is a short trip. Everything is ok."
缺點： "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
優點： "Check in was easy, food was decent, there was a TV in each seat"
優點： "The clean and modern aircraft."
缺點： "The food could be improved"
優點： "Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays."
缺點： "No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request."
優點： "The crew was nice"
缺點： "Nothing worked on the flight and the food was poor. When we arrived in a massive rain storm we had to disembark the plane with stairs so we all got wet."
缺點： "Extraordinarily uncomfortable seats"
優點： "They didn't try to charge me for checking in 1 piece of luggage.....unlike Air Asia.....will definitely use again"
優點： "The food was the best i have had on an international flight: i have flown EVA, KAL, Cathy Pacific, and Asians. by far Vietnam Aur has the best."
缺點： "the lie flat bed was hard, no padding... uncomfortable."
優點： "The whole flight"
缺點： "Nil by"
優點： "friendly crew. flight departed on time"
缺點： "no entertainment no wifi food is just ham sandwich and this is same food you get if you take the morning flight."
缺點： "The Vietnam airline has little consumer orientation"
優點： "Check in service was very good!"
優點： "Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew"
缺點： "Miss channels fir tv or music or movies. No wi-fi"
優點： "A glass of red wine"
缺點： "Broken seat would not recline"
優點： "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
缺點： "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
優點： "Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'"
缺點： "Food was average"
優點： "The crew was very attentive and nice"
缺點： "The seats are very close together. It's hard to get comfortable"
優點： "service was great"
缺點： "Plane is a bit old"
優點： "Flight attendants were attentive and served customers with care. The captain gave flight status every half hour"
優點： "Bottled water and ample leg room pretty much sums up this short flight from Phu Quoc to SGN."
缺點： "Crew at check-in counter was not friendly or helpful. Even though our pregnancy was documented a week earlier by Vietnam Airlines, she made us go through the same process, though we showed her we had the same form already in our possession."
優點： "The crew was nice, boarding was easy"
缺點： "No entertainment and the business class seat doesn't lay flat all the way."
優點： "Great experience. Everyone very helpful."
優點： "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
缺點： "Nothing to dislike about this flight"
缺點： "$70USD fee for flights under 2 hours if you pay at the airport! Call their customer service and reserve a checked bag by phone a head of time!"
優點： "Excellent service and on time performance. Very intelligent personnel."
缺點： "However, snack was one of the worst I've had in 50 +years of flying."