I almost missed my connecting flight. I think timings should be a little modified so that if there are delays, you can still make the connection. I was also missing a bag due to the almost missed connection.
優點： "A very comfortable flight with no turbulence!!"
缺點： "I loved the crew!! Hard working and attentive!!"
優點： "Clean plane, good cabin crew, and it was nice being offered a meal while only on a 2-hour flight,"
缺點： "Compared to other airlines the entertainment is not as good, and the tv screens are quite dated."
優點： "FOOD WAS GREAT"
缺點： "BOARDING WAS BETTER THAN MANILA BUT STILL NOT GREAT - NEEDS MORE COMMUNICATION"
優點： "Comfort flight with good entertainment, food and service."
缺點： "Flight attendants need to assume travellers do not know Korean."
優點： "Crew team is nice and friendly."
缺點： "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."
優點： "The seats in business class were very good and the staff was also very good."
缺點： "I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good."
優點： "Crew was very friendly and accommodating, even on a short flight. Food was also great."
缺點： "This plane was a bit older so I had issues with my seat--controls for the leg rest and to lean the seat back were jammed so I couldn't adjust during the flight."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "I wish the American and western airlines would take a lesson from Asiana. Their staff is so polite and efficient at everything from luggage logistics to meal service. The food was great, water and orange juice plentiful. The bathrooms were kept clean throughout the flight. There were even combs and toothbrushes available. Great movie selection and screen interface with lots of inflight info about the plane and our journey."
缺點： "That they gave up our seats when I already confirmed and picked them a few months ago when I purchased the ticket. I was told the airplane changed and our seat assignment is different. They wanted me and my 80 year old Mom siting in different places. I refuse and explained she can’t be by herself and showed my confirmed itinerary seats. She then found seats for both of us to sit together."
缺點： "Clerk at check in screwed up my frequent flyer number, so I was denied all the priority privileges - bag check, lounge, priority boarding, etc. They later apologized during boarding but otherwise did nothing to fix the situation."
優點： "Good on-demand entertainment system, safe flight"
缺點： "Service is reliable but crew was not as friendly as they used to be. The meals were terrible. Economy seats on the airbus 380 are very crammed. No wifi either!!"
缺點： "No enough fruit to eat."
優點： "Excellent crew"
缺點： "Very uncomfortable seats."
優點： "The airline and staff provided blankets and warm food."
缺點： "falling in line just to get coffee. They should have gone around and served it instead."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
缺點： "I had to pay $100 both legs of the flight for an extra bag. I could have went with another airline and payed a cheaper overall flight if i knew Asiana was going to charge me. Ive taken similar flight through Philippine air and they never charge me for 2 bags. This should be something factored in with $$ or highlighted before purchase. Instead of the airline sneaking extra fees on its customers....."
優點： "I appreciated the food and service from the stewardesses was great. The red embroidered apron was a nice touch."
缺點： "My luggage was late, and I did not receive it until 24 hours after I landed in Hanoi. This caused a big inconvenience. I had packed my things very carefully, and most of what I needed the first day was in there."
優點： "Customer service was good and complimentary food was served during flight. Compar to other airlines require’s me to purchase and with card."
優點： "Food and staff"
缺點： "tv screen too small... need upgrade or newer type plane..."
優點： "Food was good. Service was excellent"
缺點： "Both of the flight were 2-3 hours late"
優點： "Entertainment and courteous crew"
缺點： "Food was OK not the best. Seats were very uncomfortable."
優點： "Soul to Los Angeles was very Good. I loved it. No complaints."
缺點： "Everything, this is the worst flight(s) for a 16year old to experience. Missing connecting flights, rerouted to arrive 2 days later and missing luggages. And airlines did not compensate jack sh!t."
優點： "Helpful staff who regularly cleaned restrooms."
缺點： "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."
缺點： "Old plane, Boeing 777, LCD screens need updating, otherwise everything was great"
優點： "My nabour was having a bad cold. I informed the stewardess that I was concerned because as an 84 years old man can't afford to hhave a cold. Later the Supervisor resited me with compassion that made me feel the whole crew wasj just wonderful."
缺點： "My nabour sick lady and I am having symptom of cold. Martin."
缺點： "The food is always our problem, bec we r not used to eating Korean food, and by the time they ask us what food we can get? They run out every time they get to us , who , like us who are in the back seats- all is left is Korean food and we have no choice! Please make more food varieties, thank you"
優點： "1. The nap zone 2. Free shower 3. Free wifi"
優點： "A friendly professional crew"
缺點： "Food could be better. Was comparatively less quality."
優點： "The flight wasn't a problem but I lost a day of my vacation due to their "mistake. And I was told because I didn't act on iron 24 hours it's my problem."
優點： "I am a large person, the staff was kind enough to move my seat next to empty seats, since the plane was not full."
缺點： "They changed our seat assignments, putting someone on the end of our row even though there were many other empty seats. As a result of the constriction, my feet and ankles swelled up. I can barely walk."
優點： "the flight was delayed but still okay with us since we had a long layover in seoul enroute to los angeles. smooth flight, excellent service. will fly asiana again, anytime."
優點： "Attentive staff. Good food. Smooth flying. A++++"
缺點： "Poor selection of in flight movies. Power outlet not working"
優點： "Always enjoy Asiana, clean planes good service no hassles"
優點： "Short flight but everything first class"
優點： "I liked the airbus used to fly from and to the USA. On a 15 hour flight comfort is key, and they did their best. The have build little foot pedals to rest your feet on. Meals also came often, and the food was on the better end of airplane food. Crew was also very friendly!"
缺點： "The crew only came around with water every 3 hours or so. This is unacceptable on a long flight."
優點： "The food was good the staff pleasant and professional, for an airplane seemed to be clean. Everyone has their own personal entertainment screens. Food was pretty decent, better than I have ever had on a domestic US flight. Staff always seemed to appear happy and satisfied with their job/work; service with a smile."
缺點： "I found that unlike my SEA to Seoul flight, the staff on this 9 hour flight only brought drinks around during meal time; or you had to specifically call a staff member to get a drink. I really appreciated the first flight staff that took care to bring drinks around more often without needing to call on them. They seem very stingy with carry on items. Other than that, it was a very pleasant experience."
優點： "The food is the best among all airlines."
缺點： "3x Times I have taken Asiana Airlines there has been some delays It was very cold inside"
優點： "For 14 hours, it was passable. Food surprisingly good (only chose Asian selections; Western food looked dismal). More movie options would be nice."
優點： "The flight attendants were very nice and spoke beautiful English, wonderful food/drinks, and the seats were comfortable with plenty of room. Both flights had a smooth take off and landing. Great experience all around!"
優點： "Food and service were good"
缺點： "Delay flights had me running to catch the connecting flights just to find out those flights were also delayed"