缺點： "Snacks were poor and lacking."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Crew was amazing but the seats were small and had very little leg room"
缺點： "Food service and beverages were mediocre at best"
優點： "Crew was really nice"
缺點： "Seats aren't comfortable, and we also waiting around on the ground 25 minutes until we were allowed to take off."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
缺點： "Delay for 3 hours"
優點： "It went smoothly"
缺點： "No service"
缺點： "Why using the oldest plane to fly for a 5 hours flight? Seats are very uncomfortable and the last row doesn’t recline."
優點： "- Decent entertainment selection - Seats weren't the worst"
缺點： "- Food was kinda so so"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Wide body jet on a domestic route has a wider cabin."
缺點： "Seat was uncomfortable, no PTV entertainment, you have to stream from the wi-fi using united app, but you have to pay for wifi to download it."
缺點： "My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights."
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Finally, got a plane and arrived in SLO!"
缺點： "Flight delayed 2 hours: no information, no explanation. In fact, all cooperating connecting United flights were 2 hours late, not just mine"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "I was not able to sit with my husband and the man next to me drank a a bunch of red wine and the attendant brought him whiskey after that until he passed out with his baby over my lap."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Besides being tired and walking what felt like 3 miles to new gate I have not issues to report."
缺點： "I chose to fly Southwest on the way back and for less money I received better service. If you find a reasonably priced flight you don't have to worry about paying extra for baggage or stomach during the flight. On the flight home, I realized that they have bigger seats, your bags ( 1 personal, 1 carry-on, and 2 checked bags) are "free" and they give you a little snack to hold you for maybe and hour. Overall I prefer Southwest because of all the benefits you get while flying with them but it doesn't mean I will never fly United again."
優點： "The crew were polite and friendly."
缺點： "A cookie was the only snack on a more than 3 hour flight."
缺點： "The plane didn't board on time because it wasn't clean. Then they were fussing to move people between seats. So 20 minutes later we're ready to taxi but then there was a "traffic jam". Consequently, we landed nearly an hour late and I missed my connecting flight. Then united didn't pay for a hotel because air traffic delays aren't payable. You would think their customer service efforts would be stronger right now given everything that has happened recently but I guess not..."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "I liked my attendants. It was around Spring Break with a lot of Delta's passengers trying to get on our flight. They handled the rush well and didn't neglect their already booked passengers in the process."
缺點： "My friend traveling with me was not allowed on the plane at first because united said he didn't have a ticket. I had to get off the plane and go show them our confirmation info and where we had already checked in for the flight. Still took anther 15 minutes and they where very rude until they realized their mistake...."
優點： "Woman fligh attendant was extremely nice."
缺點： "When a PA announcement came on, and I had my earphones on while watching a movie, the announcement was extremely loud in my ears."
優點： "Movies on personal device"
缺點： "Leg room not sufficient"
優點： "Direct flight Flight take off and landing timing"
缺點： "Packed like sardines. Way too much Crew unmindful of passenger comfort (attitude) Food was just ok, especially the soggy sandwich snacks"
缺點： "Delay after delay after delay"
缺點： "Delays in boarding, as well as arrival in PHL. Flight s m s short staffed. My bags did not arrive. Had to wait for a gate, then wait for a tail jack."
優點： "The weather was bad, my flight was rescheduled to accommodate my needs, so thankful"
缺點： "The flight never happened. My flight was delayed 3 times before being cancelled and united could not book me on another flight until the following day. They would not put me in a hotel, pay for another flight or even get me a taxi to a hotel I could stay at over night. I had to book a last minute flight through another airline at my own expense"
優點： "Good food choices. One very nice flight attendant."
缺點： "I paid for the Premium Economy upgrade but they don't tell you that even though you have more leg room, the window seat has a big silver box through half of your leg room space. The seats also had these tiny tv screens for entertainment. I bought the flight through Lufthansa & it was a United plane. Wish it was Lufthansa."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "Nothing, please..."
缺點： "I had a connection flight to San Francisco and then from there to Honolulu and the flight from Portland to SF got delayed 5 times to up to 4 hours late so I would've missed my second flight from SF to HNL. They couldn't do anything about it so they put me on the next available flight, the next MORNING. So I had to go spend a night in a hotel which I had to pay for and wait for the next flight in the morning the next day. Next day the flight got delayed yet again this time little over 2 hours. So I would've missed the flight from San Francisco do Honolulu yet again. This time they managed to find a little later flight and put me on that but still had to wait at the airports for over 8 hours. Super mad about how United works... Had problems with my boss as well because I was supposed to work the next day but they rescheduled my flight for that day. Really not a pleasant experience..."
優點： "Never again with KAYAK. Sorry."
優點： "Fast and easy yo use"
缺點： "United was boarding at least TWO flights out of the same gate, at the SAME time. My luggage was delayed and the United agents in philly told me it would be in at 7 pm... It was in at 7 pm two days later. They sent it to Knoxville for some reason? Will not fly United again."
優點： "The bar tender nice service the flights excelent"
缺點： "The service"
優點： "It was quiet, and the crew was nice."
缺點： "Well off the start the air on the aisle seat is horrible, the controls are set underneath the window seat so if you had window or middle you had the perfect seat for air. my seat wasnt working, the seat was finicky and would recline, also the TV controls are in a bad spot but that i really didnt care about. The absolute worst was my tray was broken on the right side so it couldnt hold the weight of my drink or anything so i was forced to hold my drink food etc. I had to prop my leg under the tray so it could hold my laptop so i can finish my work which i didnt get to finish because it was to uncomfortable for my leg. Needless to say ive never had a bad experience flying and i used to say that all the time but i guess i just jinxed myself because that was bad. All it was missing was a crying baby."
缺點： "United airlines plane from SLC to SFO departed 45 minutes late due to maintenance issue. Then the connecting flight from SFO to Bakersfield left 10 minutes early, thus resulting in a small group missing the connection. Spent Father's Day in the airport for 10+ hours to get on the last flight out of SFO to Bakersfield. Customer service was unhelpful and rude until they found out that the issue was at the fault of united Airlines and not external circumstances."
缺點： "My bag is lost from Chicago to Cleveland. 5 bags needed retagged in Chicago....4 of 5 made it to Cleveland."
缺點： "There was a delay and that caused me to rush and worry about my connection flight"
豁免更改費用。 搜尋 多特蒙德出發的彈性機票