缺點： "They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel."
優點： "The food and the fast and efficient customer service."
缺點： "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."
優點： "second time my flight was delayed for no apparent reason"
優點： "Food was excellent! And plenty of it"
缺點： "Temperature way too warm"
缺點： "Bad seating dirty"
優點： "Crew was nice and attentive to needs. I arrived safely at my destination so that’s all that matters."
缺點： "My first flight was delayed at CAI and no one informed us of this. I almost missed my connecting flight."
優點： "All around quality Airline..."
優點： "Service, professionalism"
缺點： "Food is good but very bland."
缺點： "They lost my baggage and everything I had was in that bag!"
優點： "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
缺點： "A little pricey."
缺點： "There was a long line at the very hot sleeve leading to the aircraft, in Istanbul. If the ground team know that this is the case they should slow down the boarding at the gate. The sleeve at the destination, Venice, was air conditioned"
缺點： "Same problem as the first segment (see above)"
優點： "Plane clean, newish. Went up, took us there, landed."
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
優點： "Entertainment was good. Flight was comfortable"
缺點： "The crew was unkowledgeable about toddler aircraft seats. The flight was delayed by 1 hour, causing us to miss our connecting flight."
優點： "Always excellent"
優點： "Good entertainment."
缺點： "Need to have better boarding and organization."
優點： "I had heart surgery and they would not refund us the money Even after I got a note from my doctor that I would die on the airplane from the cabin pressure change they did not care"
缺點： "Nothing they suck"
優點： "The seats have ex space"
缺點： "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"
優點： "First Airline to harass me about the weight on my bag -- small carry on -- had to check kill me on time. The seats have no legroom -- my back is killing me. The internet could not take my money -- so I could not get'out crucial emails -- it seems like the service was more interested in collecting my email addresses and password -- instead to simply directing me to the payment method -- waste of time."
缺點： "Just about everything"
優點： "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
缺點： "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."
優點： "Hello there, so question about my trip beck to USA from Georgia, good is that I am beck in USA"
缺點： "this is what you will not like, Time and Timing, no limits and no frames, they can change everything in your flight, change date of arrival,, change Sit number which you already know that is yours, and so on and so on, not enough ???"
優點： "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
缺點： "One of my luggage didn't come came 3 days later."
優點： "I,d all the service and the food the drink"
缺點： "The crews are very helpfull an Cain yes I will recommend Turkish airline thank you to make my trip so placent"
缺點： "Dealy my flight"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "After having booked an aisle seat near many family members I was traveling with, a Turkish airlines crew member came and asked me to move seats so as to accommodate a couple that wanted to sit together. I willingly gave up my seat to allow this. The crew didn't have another seat in mind, however, and I spent several minutes simply waiting in the aisle before they shuffled me to the front of the plane and made me sit in a much worse seat--a middle seat nowhere near any of my family members, nestled next to a large man who was clearly extending well into the seat they meant for me to take. It was clearly a terrible seat and I made the following 12 hour flight in significant discomfort. I was very dissatisfied with the crew's behavior. When a passenger books a comfortable seat near my family, and willingly gives it up to accommodate other passengers, they should not be treated so poorly"
優點： "the plane was nice"
缺點： "the timing was so bad"
優點： "Entertainment is good, many movies and games for kids."
缺點： "Flight attendants are rude."
優點： "Great experience for my first international flight."
優點： "the in flight crews were great! Lots of things to watch, nice food and wine."
缺點： "Tight close seats, rather long line at check in."
優點： "Nice service, good food and resolving issues"
缺點： "The fly arrived to late to Istambul which did not help much for the activities we were plannig.... space too small between seats"
優點： "I got an upgrade to Business Class, which made for a very pleasant flight. Thank you. Great lounge in Istanbul!"
優點： "As with the departure, everything was smooth for those who had no carry-on laptop"
缺點： "The new carry-on laptop caused a delay of about 1 hr before departure and arrival an hour late, then claiming the laptop was almost a nightmare with long queue after picking up the luggages, one has to also claim their laptops in a make shift station In the baggage claims area. My suggestion is to put the computer laptops in alphabetic order by last name/surname, with the claim ticket,for easier access when picking up. As for departure, probably at check in to inform them that if you have a laptop carry-on so that can be taken care of right away as not to delay departure when they take it at the departing gate. This should be done at check in if in Turkey, or as a transferring traveler, to inform the traveler to take care of that as soon as arrived to transferring destination and for the traveler not to wait until boarding time at the boarding gate."
缺點： "It was very hot on the plane."
缺點： "They did not send the walker we brought with our group. It never left Istanbul and as a result one of our group members was severely injured!"
優點： "The steward went out of his way to accommodate my special dietary request"
優點： "Thanks for the homemade cookies :)"
優點： "Service was ok , but not trying too much"
缺點： "Ask for some milk for my tea , I was egnored once ,second time got an answaer "there is non""
優點： "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"
缺點： "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
缺點： "The food was no good. The airplane was so hot sometimes I couldn't breathe"
優點： "Checkin agent was very friendly and helpful."
缺點： "The food options were exhausted by the time service reached my seat; so had to eat whatever is available, which is still good."
優點： "never again"
缺點： "por for servis"
優點： "Good experience overall"
缺點： "Slow ticketing process and not so friendly staff."
優點： "On time"
缺點： "Had to wait 1 week for the money to be unblocked which affected my vacation"
優點： "Again, service was awesome business class cabin temperature should be lowered as it was hot."
缺點： "We called Turkish Air and chose our seats. They changed our assignment to inside seats. No notification."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "food and entertainment"
缺點： "Couldn't find the reclining in seats"
豁免更改費用。 搜尋 多哈出發的彈性機票