優點： "The entertainment system has huge offerings."
缺點： "The food could be better."
缺點： "Better room in leg and width. Hotter food and tastier."
優點： "They are amazing"
優點： "Flight was on time"
缺點： "Food Crew"
優點： "Seats are alright... good thing I don’t have a seatmate so I have a little bit more room to move."
缺點： "I miss the free giveaways or little travel gifts that they used to give."
優點： "My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class"
缺點： "not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time"
優點： "Cathay pacific is the best airline"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Flight was excellent except for my knees hurt. Not d airline fault."
缺點： "If i was able to get the seat w/ more legroom."
缺點： "Nothing it was perfect .the flight was so excellent .no words to say"
優點： "Cabot crew very nice an professional."
缺點： "I wanted an aisle seat but I got stuck with a middle seat."
優點： "On time. Good service"
優點： "Too cramped"
優點： "Very professional"
缺點： "Good flight"
優點： "overall condition of plane"
缺點： "snack was too little"
優點： "Ground staff was organized, efficient and polite. Breakfast in economy was very good and flavorful."
缺點： "Flight attendants were efficient; but not particularly friendly. No offer of water in t the middle of a long flight."
優點： "Friendly service on time flight"
缺點： "Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked"
優點： "早餐是粥 很棒"
優點： "Can't say anything was better or outstanding."
缺點： "Attitude of Crew Manager - Ms Jacky. She thought of me STUPID who did not know how to use touch screen of personal TV. My personal TV's touch screen wasn't working so I complaint to stewardess, who asked her manager, Ms Jacky to come, she resent the system which worked and then stopped again. I again complaint but by the time Ms Jacky came the system started working again so she said "I did not know how to use touch feature. I was touching it too hard."
優點： "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."
優點： "Agent actually walked me to my connecting flight due to short turn around time which saved me from having to search the way by myself."
缺點： "Worst flight experience ever-"
缺點： "None in particular"
優點： "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
缺點： "Staff seems distant and uninterested at times."
優點： "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
缺點： "I had booked my seats online, however nothing was in place when checking in."
優點： "Short stop over"
缺點： "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."
優點： "Very good service. Professional and friendly"
優點： "The flight attendants were pleasant and so was the flight."
缺點： "The food, I don't eat meat and would like some other options. For such a long flight there should definitely be more leg room and agility to recline"
優點： "Smooth flight , crew members were good"
缺點： "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
優點： "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
優點： "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
缺點： "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
優點： "The crew is nice. You can order snacks in between meals."
缺點： "Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated."
優點： "Entertainment system worked fine."
缺點： "Economy class cabin is chaotic. Food is mediocre."
優點： "On time Good service Nice crew"
優點： "GOOD SERVICE & FOOD"
缺點： "Seat back did not adjust well. Luggage off loaded by someone in Destination and was difficult to find"
優點： "2 full meals and snacks, gave you a little blanket and pillow. A lot of movies and music to choose from. Able to walk around and stretch. Most crew very helpful."
缺點： "Middle row every time and difficult to get out. Always out of the Asian meal choice if you weren't Asian. No one followed the directions the crew gave for boarding and crew seemed unable to fix that."
優點： "Easiness to oil a flight with Kayak. Price is much cheaper as compared to other travel websites!"
缺點： "The one issue I had was that the crew members did not come around with drinks aside from during meal times. This is a 15+ hour flight, and people got so thirsty that a line of people went to the kitchen themselves to get water."