Great food, best in the business
缺點： "Wifi shroud work . I got charged for it but couldn't use it ... hope to get a refund"
優點： "Everything was excelent"
優點： "Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable."
缺點： "Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders"
優點： "Customer service was excellent and food was restaurant grade!"
缺點： "Nothing comes to my minds"
優點： "GOOD FOOD GOOD CREW"
缺點： "NO TV IN FLIGHT"
優點： "Liked that they moved me to a better seat - was sitting next to a cranky old Turkish man - who complained every time we brushed his legs getting into our seats- he refused to stand to let us into our seats- I said this is not gonna work and they found me a great seat with some normal passengers."
缺點： "Food was just ok, plus it’s a longer trip - I understand they kill the lights to let people sleep but offering more drinks - soda and water would b nice - rather than having to go to back and beg- they know who is awake and watching movies - b nice to ask."
優點： "Once my wife reached the gate, having left me behind at security, Turkish Airlines waited and were patient with us, the last to board the plane. The food and plane and bathrooms were all without any problems."
缺點： "We had a 80 minute layover in Frankfurt. Turkish Airlines should make note that this is not sufficient for making a connection. 1. The terminals require extensive walking. Not a problem except for time. 2. Security entering the terminal was seriously understaffed. There were a hundred security personnel, but thousands of passengers. The line stretched for half a mile. 3. Cutting, disorganization, mismanagement, lack of organization, and airport layout all contributed to making this a very stressful hour for us."
缺點： "Turkish Airline lost one of my checked in bag! Never found it!"
優點： "Boarding was on time and the service was nice. The cabin crew were nice too."
優點： "Cost of seat."
缺點： "Boarding was disorganized."
缺點： "Same problem as the first segment (see above)"
優點： "Only the stewardesses very helpful and professional"
缺點： "The seats"
優點： "Comfortable but narrow seats."
缺點： "Entertainment system could do with more selection."
缺點： "Everything I enjoy flying with turkey airlines"
優點： "Luggage policy, helpful ground and air crew. Price."
缺點： "IST stoppover, damaged luggages."
優點： "Crew and in flight meal and refreshment services were great."
優點： "Cabin crew was perfect! Food and everything is best!"
優點： "The customer service was top notch!"
缺點： "Could have used a few more air conditioning vents"
優點： "Service & food Additional goodies"
缺點： "All 5 baggages where delayed and delivered after 5 days. 1 of them is still lost. Turkish Airlines ATL Airport ground staff is never to reach or never answers any calls, mails or notifications."
優點： "awesome flight awesome food"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."
優點： "Great experience for my first international flight."
優點： "Great crew... and good legroom..."
缺點： "No entertainment like video etc."
優點： "Great service on and off board. Great and very comfortable airplane."
缺點： "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."
缺點： "My flight was cancelled without any notification and a choice to reschedule."
缺點： "the coach seats are really cramped--especially for a 13-hour trip; need to get rid of the buses that take passengers to/from terminal to airplane--wastes precious time with short connections"
優點： "food is always good..crew too"
缺點： "why more spece in short hail flights then long haul??"
優點： "The service was good., food was good, boarding was little though."
缺點： "Usually the layover is long even though they provide you with hotel but, its too tiring"
優點： "Very crowded on the plane with little leg room and very difficult to pass down the isle to get to the bathrooms. Food and entertainment were very good."
優點： "The flight itself was great and the crew was wonderful"
缺點： "Due to the laptop ban, the boarding and un-boarding process was brutal. We had to stand in line for an hour and a half just to hand over our laptops, where for some reason they decided to have only 2 people handling the process which created a huge line. The flight was 1:30 late and as we landed, there was no method to the delivery of the laptops to people. I had to wait almost 2 hours to get my laptop. Again, they only had 2-3 people handling the distribution of the laptops. I understand the security issue, but this issue was known for weeks now and there is no reason not to have enough people on the ground to take care of the boarding and distribution of electronic devices to at least make this an easier experience. There is no excuse for such poor preparation and service."
優點： "The security check before boarding pass was good But still not as great"
缺點： "Not clean passengers at all"
優點： "Great staff!!"
缺點： "Not having a jet bridge and having to board a bus to get to the plane."
缺點： "Forced me to take beed as Chicken wasnt available. Very reluctant to arrange for an alternative option, and this is after they were already running behind on serving dinner."
優點： "Good food, nice crew, great entertainment system, and an overall fantastic value."
優點： "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
缺點： "gerat flight,no complaints."
優點： "I loved the bendable headrests. Olives and cheeses are different airplane food and really nice. Plentiful blankets and pillows."
缺點： "They didn't have any child-sized headphones available for my daughter."
優點： "The food was the best I have ever had on any airlines Crew was professional and very attentive to passengers"
優點： "Flight landed on time."
缺點： "Boarding at airport took a very long time"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "The plane was very cold"
優點： "Comfortable seats (good space for legs), good entertainment (big variety of new movies) and friendly boardpersonal"
缺點： "Online check in was easy but impossible to print my eticket via my iphone (no mobile version for eticket) After Online check in, still had to cue because there was no single drop off available. So no time saving"
優點： "The staff was disorganized The boarding slow and the computer was the workings same as above"
優點： "By far the most comfortable Economy seats."