優點： Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English.
缺點： BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless.
優點： Food provided in Mumbai to KL flight was satisfactory.
缺點： In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.