優點： "Crew was attentive and informative of delays"
缺點： "This was American Airlines .. my Bags came out late even though i was in Biz Class"
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
缺點： "No additional comment"
優點： "I had a nice exit row seat so that was nice"
缺點： "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Flight attendants are so courteous and professional!"
缺點： "Great flight!"
缺點： "Air on the plane was stuffy"
優點： "Pretty much everything"
優點： "The service are great!"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
缺點： "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
優點： "Boarding was quick as i've come to expect from DFW."
缺點： "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "I was comfortable, Crew was pleasant and attentive. Food was really good- both meals!"
缺點： "Not applicable"
優點： "i cancelled my flight and still have not got my money returned"
缺點： "I dont have my return but you take it right away"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
優點： "nice flight."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
優點： "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
缺點： "Movie Selection"
優點： "Excellent customer service"
優點： "Service was amazing. Flight attendants were very..attentive!"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
缺點： "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
缺點： "Great airline great service. Haihly recommended"
缺點： "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"
優點： "The seats were quite small but other than that it was a nice flight. The crew was very nice."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "A meal on a two hour flight is an amazing perk!"
優點： "service is great!"
優點： "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
優點： "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
缺點： "Can't think of anything, really."
優點： "Food was pretty good."
缺點： "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
缺點： "The main entree was not very good."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
缺點： "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
優點： "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
缺點： "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."
缺點： "Seats were torn and adjustments were malfunctional. No drinks were offered. Wifi did not work either."
優點： "Staying overnight in Istanbul because of the 8 hours delay."
缺點： "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"
優點： "Overall was a nice flight."
缺點： "There’s no entertainment in plane.this the only thing I wish to change."
優點： "I did not use any entertainment so I cannot review it. Overall a most pleasant experience. Will highly recommend."
缺點： "The toilets and bathrooms in the Ataturk airport."
缺點： "No usb chargers on plane"
優點： "Full meal and entertainment system even for a shorthaul flight."
缺點： "Tight leg room"
缺點： "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."
優點： "The recline and comfort of the seat is good, and the map and entertainment system is OK."
缺點： "The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case."
缺點： "Connection flight from plane to the gate,seats need to be updated"
優點： "The crew is phenomenal"
缺點： "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
優點： "I got upgraded to business class, only the fourth time in 60 years flying!"
優點： "Good service and timely departure"
缺點： "Ability to choose seats before trave and requested that during bookingl. During the check-in process no attempt was made accommodate my request."
優點： "Business class was money well spent."
缺點： "The boarding at the gate was a bit congested."
優點： "Got ticket for a good price."
優點： "The plane was Old !! We, Stevo and me Julie were scared but glad the trip will be over. We did not know the rules that MK had as far as how much $ and golden jewlery one can have befor you had to report it. Thank God we did not have to give up anything."
優點： "The food was good and the staff were nice"
缺點： "The seats are very small and extremely discomfort for overseas flight"
優點： "Crew was very helpful!"
優點： "Low engine noise and vibrations. Temperatures were comfortable"
缺點： "Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children"
缺點： "Customer service"
優點： "Service, Media"
缺點： "Seat room, very tight."
優點： "Asked for emergency exit but was told to pay. Managed to change inside the plane."
缺點： "Turkish now joins the sad club of airlines that charges for better seats."
優點： "I was very impressed that I am already looking to travel again with the airline on my next travel!"
優點： "loads of room, great entertainment system, nice crew and the food was very good too."
優點： "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants. Gave us pillows, blankets, headphones, slippers, socks, ear plugs, an eye mask, and toothbrush and toothpaste."
優點： "Crew, food, beverages, and entertainment were very good."
缺點： "Flight from JFK was delayed, and as a result we've lost our luggage. Unfortunately, Turkish airlines has no delivery service at Kharkiv, which is absolutely inconvenient."
優點： "Good servies"
優點： "Food served two times and amazing guys helped us during flight. They're very respectful not like united airlines beat the guy."
優點： "Food and good movies selection"
缺點： "Flight attendant actitud"
優點： "The crew in the flight is amazing! Very attentive"
缺點： "The Tel Aviv airport check in is a nightmare!! We were there 3 hours ahead of our flight and the line would not move. Finally made it to the front 20 min before our flight!!! The people in the check in bags did not care if we missed our flight, was very rude and sloooooowwww!!! I have been to many airports and this is by far the worst! I had to run to my gate and ran into another check where they let me pass bc my flight was about to close! Made it 2 minutes before the bus left! Nightmare!!!"
缺點： "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."
優點： "Since we are first time travelers going from Chicago to Rome, Italy via Istanbul, we cannot compare to other airlines. But, we had a very good experience & the food, services and entertainment rvice were very good! The airfare too was excellent."
缺點： "Not certain if it's typical in long flights/but it was very difficult sleeping in these seats."
優點： "Efficient transfer aside.from long security process. Beautiful plane."
缺點： "Long security process. Limited leg room."
優點： "Crews were very good.On my trip from SF to Mumbai, I requested Veg food, it was confirmed by your office, but in flight me and my wife did not get veg food.For 13 hours we were left hungry. I did not get whatever I paid for. I want monitory compensation for that."
缺點： "As per the comments above"
缺點： "we arrived Erbil and returned back to Ghazi Antap ( Not Ataturk Airport) during a bad weather in Erbil. we remained seated more than 7 hours. Can you imagine that ?????"
優點： "I enjoyed the food service, the hot towel, and the amenity kit.Turkish Airlines is the best out of all airlines I've flown."
缺點： "No personal air breeze, USB did not work to charge my phone, and the seats are a bit old fashioned small."
優點： "Nothing. Had to cancel didn't go"
缺點： "That they changed the flight schedule twice making it impossible to go."
優點： "I always enjoy flying with Turkish airlines because the service and care is exceptional !"
優點： "The entertainment and food were excellent."
優點： "on time, fast boarding, food ok for distance, entertainment ok for distance"
缺點： "Crew not very motivated, almost rude; gate at end of airport in Istanbul, ear plugs are bad"
優點： "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
缺點： "The flight itself was delayed, the boarding was a disaster waiting an hour in a closed off area with little air-conditioning and zero amenities, the plane uncomfortable and the entertainment system was a joke. To be honest I was surprised because I enjoy flying Turkish, it's an excellent airline with great service. This flight was a disaster"
優點： "I liked the crew"
缺點： "The security at the Turkish airport. There were very long lines, people pushing each other, screaming. Security put some extra stamps for particular people randomly. There were three women from the same country with the same type of passport who one of them happened to be pregnant. They put extra stamp on her passport. When I asked one of the security why her he said it was random and it was American procedure. The woman started screaming after she was checked twice more and they started to use a detector on her belly. It was all crazy when another family was checked and the security decided that the three kids were okay but the parents weren't. The security told the parents to separate themselves from the kids for double checking. The father started screaming as well. It was all horrible."
優點： "They had really friendly staff."
缺點： "The leg space between the chairs was really cramped."
優點： "The friendly atmosphere, and the choice of food and drink."
缺點： "Nothing was wrong"
優點： "All very nice"
缺點： "Boarding was unorganized."
優點： "One of best experiences flying. First rate and can't beat the price."
優點： "Attention, service, flight."
缺點： "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"
優點： "Staff were polite"
缺點： "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
缺點： "I was seated next to the restroom, which is not a pleasant experience for an international flight."
優點： "The crew and the timing were ok"
缺點： "The seats were uncomfortable"
優點： "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
缺點： "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
優點： "Great plane and staff"
優點： "Reasonable space in economy class seats"
缺點： "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
優點： "Nice staff and no delay"
缺點： "Instead of crisps maybe a bit of cheese or crackers"
缺點： "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
優點： "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
缺點： "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
優點： "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
缺點： "Not having to walk outside in Edinbur4gh to board the flight."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "Larger meals."
缺點： "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
優點： "The service"
缺點： "The food."
優點： "Friendly staff"
缺點： "Leg room"
優點： "Face recognition was amazing"
缺點： "Too hot on plane"
優點： "Crew was great, very nice"
缺點： "Not enough legroom"
優點： "kLM staff was great."
優點： "Friendly in-flight personell"
缺點： "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
優點： "Fast boarding"
缺點： "The entertainment system wasn’t working for the whole 10 hour flight."
優點： "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
優點： "Food was good and crew members were very nice"
缺點： "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
優點： "Boarding was quick, Flight on time....just a regular service and plane"
缺點： "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
優點： "Friendly staff, good service and on time departure/arrival."
缺點： "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
缺點： "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
優點： "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
缺點： "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
缺點： "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
優點： "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
優點： "Good flights. Good prices."
缺點： "Amesterdam airport employee was really rude"
優點： "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
優點： "Everything. A truly faultless experience!"
優點： "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
優點： "The flight attendants could not do enough for you."
缺點： "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
缺點： "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
缺點： "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
優點： "Comfort economy well worth the extra."
缺點： "OLD OLD plane with hard seats and tiny screens"
缺點： "Long stop over at Schiphol. Too Long!!!!"
缺點： "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
優點： "They were awesome."
優點： "Speed, crew, and reliability."
缺點： "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
優點： "Night flight so no entertainment allowed sleeping"
缺點： "Kosher food could be improved"
優點： "Same as above"
優點： "Wide selection of entertainment, food was good."
缺點： "Boarding unorganized, but that may have been more of a passenger issue then KLM"
優點： "Spacious cabins, friendly service"
優點： "love when they turn off the lights"
缺點： "annoying late notifications of gate changes"
優點： "They were effective at boarding"
缺點： "My display monitor didn’t work"
缺點： "Sits not suitable for long distance travel"
優點： "Staff always amazing."
缺點： "Everything was good overall."
優點： "Nice new interior"
缺點： "Immediately after all passengers were boarded United discovered the plane had to be replaced. We all had to deplane, wait an hour more for a new A320, and reboard. Also irritating that delays are posted at 15 minute intervals and then updated; so you have to keep updating friends & family via WiFi. If it's predicted to be an hour, say so."
缺點： "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
缺點： "No room for my knees - they hurt considerably afterward. The seat did not recline."
缺點： "Bad experience"
缺點： "No info about gate changes."
缺點： "All was good"
缺點： "Not enough legroom"
缺點： "Too tight for legs."
優點： "Crew quite helpful"
缺點： "Entertainment only available through personal devices No food unless purchased Quite shaky ride due to weather Worst seat (in the back close to the restroom. Restrooms were smelly)"
優點： "Staff nice and efficient."
缺點： "No power outlets at the seats. Alaska Airlines have this and it is very important."
優點： "Fantastic service! Much obliged for everything!"
優點： "My attendants"
缺點： "No free food"
優點： "The crew was very friendly and courteous."
缺點： "First the plane arrived late so we could not board at our scheduled time. Then when the plane arrived they said we could not used that plane. Then we had to wait 3 hours before we could get another plane. The new plane was also on the other end of the airport. This was a challenge while traveling with my mother who requires assistance."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Purchased ticket and it was this thing called Basic Fare Ticket???? Which means No refund, No Cancellation or Rescheduled Flights! You cannot pick your seat and will not be able to purchase a better seat even if it says available. Paid way too much and had to stay longer for my father's heart attack and lost the ticket and had to but a 1 way ticket back home and had to purchase my seat on top of all this. Over $1600 paid and still wanted $80 for my seat of choice. How Greedy."
優點： "Small plane. Smooth. Loved it"
缺點： "space tight"
優點： "No issue and on time"
優點： "The staff was very nice."
缺點： "I purchased two tickets and we weren't given seats next to each other."
優點： "On time"
缺點： "Boarding takes too long"
優點： "The flight left on time and arrived early"
缺點： "The leg room was small. I'm an average height and that's not enough space for long legs."
缺點： "Couldn't get the tv to turn off, was making me feel nauseous. Seats don't acutally lean back to a comfortable level."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Crew, smooth flight"
缺點： "No entertainment -not even TV- unless you pay."
優點： "Everything was pleasant."
優點： "Good service good snacks."
優點： "Flight was shorter than expected"
缺點： "Bathrooms were dirty and sound wasn't working for first in flight movie"
優點： "On time , smooth flying, great service"
優點： "Comfort alerts to delays"
缺點： "Hate hate hate having to check carry on at the gate There is pkenty of room if enforce the carry on under the seat Do so It is unfair to make later groups pay for selfidhness"
優點： "I felt comfortable. Staff was great."
缺點： "The cracker and cheese box. The snack wasn't worth the money."
優點： "Everything was fine."
優點： "Got me a flight at last minute to get home."
缺點： "The overhead compartments rattled alot"
缺點： "It was a new plane but it was extremely uncomfortable. The chairs were so stiff."
缺點： "The delay and lack of communication to customers."
優點： "The crew was excellent."
缺點： "Our luggage got left behind at Newark airport, this is a recurring issue. Trying to enjoy a vacation without your luggage is a bit of a challenge."
優點： "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
缺點： "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
優點： "On time."
豁免更改費用。 搜尋到 鳳凰城的彈性機票