優點： "I really enjoyed the cheerful and helpful crew. And i love that the gate agent gave me a seat up front, near the front of the plane because she knew that i had a short connection and needed to catch my next flight."
優點： "The seat was comfortable"
缺點： "Every thing was great"
優點： "Cleanliness & spacious leg room"
缺點： "Serve the coffee/tea with the meal, not after."
缺點： "Seats weren’t as comfy or spacious as I would have thought given Korean air Having won best economy liner a few times. No entertainment in seats either."
優點： "They are always friendly and comfortable seating"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "Great service. Clean plane, good seating"
優點： "Great service!"
缺點： "Dated aircraft A330-300 and seats."
優點： "I like the service, food, and entertainment."
缺點： "A kid sitting behind me was constantly pushing really hard on the entertainment touch screen. Also, kept playing with his tray table! I was trying to sleep but couldn’t because the constant shaking of my head rest and overall seat!"
缺點： "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"
優點： "all services"
缺點： "Delayed flight"
優點： "Great smooth flight!"
缺點： "I'm stuck in Korea on Christmas Day instead of being in the Philippines. The Korean Air staff didn't speak English very well and it took an hour to figure out what was happening. I had to pay for my own hotel on top of my resort that I'm paying for in the Philippines and the next flight isn't until 9 pm Christmas day. Worst airline I have ever had to deal with. On top of my five days off this year and two were wasted on traveling. Big waste of time and money. Will probably not use your website or the airline again."
缺點： "Same above"
優點： "Love the service on this flight! Super friendly and quick to service."
缺點： "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."
優點： "Great service"
缺點： "Wish I could have sat further in the front"
優點： "Great seat and fairly decent food."
缺點： "Very tight seating"
優點： "Nothing at all"
缺點： "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."
缺點： "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
優點： "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
缺點： "Seat was so narrow, my elbows were stuck to my torso the whole way"
優點： "Korean Airlines service is awesome. The flight attendants are attentive, sharp and customer service oriented."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
缺點： "Nothing! Great flight."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Staff was great! Great food and fed frequently. No extra charges for luggage, beer or wine. The best flight experience we have ever had! Korean Air goes out of its way to know multiple languages!"
優點： "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
缺點： "On 2 of our 4 flights on this itinerary, we were last to be served meals and there was only the Korean meal left. My husband chose to eat it both times but I declined... need to provide more western meals."
優點： "Comfortable seats, good meals, able to enjoy a few good movies"
缺點： "Can't book seat prior to check in"
缺點： "Chairs are quite hard and the movies selection limited."
優點： "All was good"
缺點： "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Great services"
缺點： "The flight is too full"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "Delta crew was awesome"
缺點： "Running to flight"
優點： "Service counter check in was very helpful"
優點： "They listen to your request kindly."
缺點： "Nothing GOOOOOD!!!!!!!!!!!!"
優點： "Smooth flight"
優點： "courteous manner, efficient crew."
優點： "The captain told us about the landmarks along the flight."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "It was ok."
缺點： "Not enough entertainment for a 10hr flight."
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Wine and beer were not offered until requested - and wine was only available in small glass, not in a small bottle as on United flights."
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "Amazingly kind and helpful crew. Great food."
缺點： "Food could be better."
優點： "Food and service was excellent"
缺點： "No wifi, the entertainment unit required a dual jack head phone set and I couldn’t use my noise canceling headphones. Also had to pay 150 dollars for my 2nd bag. Way too expensive!"
缺點： "4 hours layover plus 3 hours delay. Horrible."
優點： "I'll give a more complete and less-biased review if I get it back!"
優點： "Friendly, professional crew."
缺點： "Bit of turbulence, but hey that's what happens when you fly."
缺點： "No vegetarian food I’d you didn’t pre-order 24 hours in advance. I couldn’t check in online so preorder not an option. Boarding started late on both flights"
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "Our flight is only Incheon to Narita and later that night our final destination is LAX. I have checked in to Singapore Airlines the day before our flight. While checking in at the Incheon airport, the ground attendant ask me for my final destination. After a few minutes, shw mentioned that our baggage will be picked up at LAX. I was so relieved since this trip was 3 weeks with 3 50lbs luggage and 2 10 lb backpacks. I imagined going to Japanese Immigration again and explaining the reason for the entry. Because of this our layover is seamless. Star Alliance made it so easy for us to take their airlines anytime. Kudos to Star Alliance. Oh, the legroom is roomy for Economy! Nothing can compare with their airbus. I am only 5foot1inch and its like having a lounging chair. My husband whose 5’10” is happy with the space. Thanks for thinking of your passengers!"
缺點： "It is minor thing only. Their headphones does not work. Which is not an issue since I always bring headphones and buds for our long haul flights!"
優點： "everything is great.."
缺點： "staff gives a little bit of drinks specifically water.."
優點： "Legroom was spacious"
缺點： "Limited entertainment"
優點： "Overall service... was very good."
優點： "The crew was kind. The Meal was great. All good."
優點： "Very nice and clean. Crew was helpful and readily available. Excellent choice for my family for our first trip to Asia."
缺點： "The seats could have used a little more cushion."
缺點： "Seats were very close with very little leg room"
優點： "See comments above."
缺點： "See comments above."
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
優點： "Flight was not over crowded. Got to rest. Crew very helpful and friendly"
缺點： "Food disappointing"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
缺點： "Every flight with asians was delayed."
缺點： "Broke my luggage. Twice in a row."
優點： "Everything went smoothly from check in to boarding. Flight was on time. Flight Attendants were very friendly and one of the best I’ve had the pleasure of flying with. Leg room was adequate."
缺點： "Seats are not designed for comfort on long flights. Used airline pillow to provide additional cushioning."
優點： "Food was excellent at least some of the time. And pretty good the other times. It was also nice to get slippers/"
優點： "Good leg room. Short flight 1.5 hours."
優點： "As a clothing professor at a university, I really liked the flight attendants uniforms. Very classy!"
缺點： "Not being able to speak Korean. Good thing they understand English."
優點： "Cleanliness, efficiency."
缺點： "Seat cushioning could be better for the long haul legs."
優點： "service and food"
缺點： "Time delay"
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "I am a large person, the staff was kind enough to move my seat next to empty seats, since the plane was not full."
優點： "Good selection of in-flight movies. Liked the TV screens in the back of the seat in front of each passenger. Departure and arrival on time with no delays."
缺點： "Excessive announcements in both Korean and English. Seats VERY uncomfortable. Flight attendants made everyone put down their window shades and did not give the option for people to make up their own minds. In flight meals, while hot and included in the ticket price, were not the greatest."
優點： "I loved that I had plenty of space to stretch my long legs. Also, there was enough space between the seat in front of me even when they were in reclined position. Nothing was too close in my face."
缺點： "Not applicable"
缺點： "No good Korean movies to watch."
優點： "Staff was so kind and flight was on time."
缺點： "I wish there was a USB jack for my devices."
優點： "Crew was efficient."
缺點： "Seats on the small side."
優點： "The air "exercises" that you are forced to watch at the end of any Asiana flight are a joke- pressing on three pressure point? How about some leg or arm stretches? Flight took off and landed. Poor cabin speaker system; could not understand anything."
優點： "They have a mom line, which is awesome but my husband was gold so we didnt need it, but As a mom of 2 I appreciate that! Smooth check in."
缺點： "Staff not as engaging as others, very little communication because I only spoke English?, but pleasant enough. As with all flights, no leg room."
優點： "Good serving"
優點： "The flight was on time, the people in the plane were very polite and the movies available were very varied and good."
缺點： "Everything was good."
優點： "It truly set apart from the other airlines I used for my 15-day trip. It was by far the best airline from top to bottom"
優點： "Crews are very attentive and great with their service!s. Way better than many big Asia airlines!"
缺點： "The plane OZ 211 is so old and the entertainment system is very very old! The seats aren't very comfortable either!"
優點： "good experience"
優點： "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
缺點： "I flew four flights (layovers each way) and every single flight was delayed."
優點： "My assigned seat 10C was so comfortable bec of the large leg room"
缺點： "The TV monitor was hard to operate."
優點： "The pilot made safe decisions for the benefit of his passengers. There was foul weather in Manila so we landed and refueled in Clark and then headed for Manila. The ride was mostly smooth considering there was turbulence. We had smooth landing. Really appreciate the pilots of this flight."
缺點： "Food service was not as expected, probably because we heard so many good things about it that when we actually had it, it was okay but not as great as one imagined it might be."
優點： "Great staff"
缺點： "A woman was smoking in the bathroom. Beijing boarding could have been better. Not really a line, more like a herd of people pushing to scan tickets. Not the staff's fault at all though."
缺點： "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
缺點： "Good everything"
優點： "Very great!"
缺點： "Very great time!"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Wide variety of entertainment choices made time go much faster."
缺點： "I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again"
缺點： "It would be better if it was on time"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Crew excellent"
缺點： "Could have a better"
缺點： "Thieves cut the lock on my luggage and robbed me of valuables during my 2 hr layover in Bangkok. Spoiled my trip"
優點： "Though the boarding process for this flight had the passengers take a shuttle to board the plane, I actually preferred this, because it seemed that the process was more efficient. The crew was quick to get everyone settled and our flight departed within just a couple of minutes from the original departure time. Seemed as though it was way faster than the normal gate departures of most flights I've been on."
優點： "Food is surprisingly not bad, with entertainment is a plus."
缺點： "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
優點： "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
缺點： "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
缺點： "Frigid cold"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Excellent condition of Aircraft"
優點： "Everything is good & went fine!"
優點： "same as above"
缺點： "same as above"
優點： "It was very organized ."
缺點： "Nothing ."
優點： "Your system Kayak in general"
缺點： "You do not know what has happend to the bookings of your customers. With some routes, I completed my trips, then, you still run marketing email on those. For cancellation, even you still hold my original amount of money once placing booking, then, you charged again the second time for cancellation fees"
優點： "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
優點： "Fly China airlines you won't be sorry"
缺點： "They damaged my luggage"
缺點： "Older entertainment system and still decent"
缺點： "I dont eat pork and both meals have pork in it."
缺點： "Curry chicken noodles"
缺點： "The next phase in Taipei the following day was just the same circus as CA handed us (without clear information or announcements) off to any available carrier to get us to our intended destinations, again not communicating well; Turned over to Eva Air - who seemed to have the situation under control and knew how to communicate - loud and clear - to all customers - what we were going to be doing and when and why. In the future - flying Eva - even though this was the first ever event of this type I have had flying China Airlines. Eva provided both meal vouchers and boxes of candy to each and every customer affected while we awaited our flights to our final destinations. CA was silent - and also very absent when we arrived in SFO and went to collect our baggage - again Eva being the party taking action and responsibility to help us get our bags, with 1 of 3 damaged by CA handlers)."
優點： "Professional staff"
優點： "Very accommodating."
優點： "Love of the leg space on the 777."
缺點： "Just the trip length, hehe."
優點： "Very disappointing because we didn't get our luggage up to now"
缺點： "Excessive time to get ticketing in the beginning. Poor passenger handling and lack of caring by checking in and airport agents"
缺點： "Plane was Not full, enough social distancing."
優點： "no flight yet"
缺點： "of course"
缺點： "food was so bad. bread/roll was served long after the food is served, due to zoning assignments. NO FREAKING INFLIGHT ENtERtainment the whole FReaking 14hrs of flight time. very poor, very bad for expensive airfare tickets"
缺點： "On time gate opening when landing"
缺點： "Conduct an organized boarding procedure instead of just allowing anyone to board without making any prior announcements."
缺點： "Hoping to have a flight on time and not delayed."
優點： "From comfort to customer service was perfect. Filipina Flight Attendants are the best, always so professional and with a beautiful smile."
優點： "Time management"
缺點： "More information about the terminals"
優點： "The PAL Pilot and Cabin crew was very attentive and friendly. they showed professionalism to every passengers they have encountered. They were very attentive to the needs of each passenger due to 3 hrs delayed arrival. The food taste really good (Strawberry shortcake + chicken penne with red sauce). The plane is well cleaned."
缺點： "I have experienced 1 hr delay departure + 3 hours waiting inside the plane to land, but it was because of uncontrolled situation (force majuere). but despite of the delay, for me PAL served its finest world class service."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
優點： "Crew was very caring and service was excellent."
缺點： "The security agents at the boarding gate was rude and juvenile. I’m not happy to have to walk on my socks to get my shoes after a hand search. I don’t mind the search; I do mind the lack of assistance in retrieving my hand carry and shoes."
缺點： "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
缺點： "The business seat was very uncomfortable"
缺點： "It was all good, the crew were very accomodating and keeping us comfortable during the flight. It became uncofortable midflight because of one passenger, named Rachelle Marie Perez Herrera Lim sitting in 54 B started to complain about one female crew. She was unreasonable, unccoperative."
優點： "Yes crew and plane were ok."
優點： "Crew was nice plane was comfortable"
缺點： "I have flown to Philippines many times with other airlines i hate to say it but PAL food is terrible The flight is long already but there was almost 2 hour delay and once i arrived in Canada it took about an hour to retrieve luggage Because i couldnt charge my phone due to no functional USB at my seat i was afraid i wouldnt be able to contact hotel shuttle"
優點： "Entertainment was good... boarding was good."
缺點： "Totally uncomfortable.... big guy had his legs almost on top of mine under the seat in front of me. He was so wide, his shoulders and arms were on top of my chest at some points of the journey. Bigger people should not be able to buy coach seats. They should have size and weight restrictions."
優點： "The safety video shown before the flight is the best I have ever seen, highlighting so much that is amazing in the country!"
缺點： "Flight was dalyed 1h. We were heading to siargao but went back to cebu!!!! Lost 2 h for no reason!! Thats unacceptable! Now we have paid a room in siargao for nothing. Cant skip siargao cause our next flight is from there!!!! I hate you"
優點： "Crew was very professional and was quick to address any needs of the customers"
缺點： "Better choice of foods"
優點： "Beautiful plane and crew. On time. Comfortable economy seats. I can’t complain. The food was no worse than any other carrier in economy."
缺點： "delayed take-off and took 20 extra minutes before disembarking"
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
優點： "same thing, food and crew were very courteous"
優點： "They gave us a meal on a 2 and a half hour flight! Amazing service."
缺點： "It was a bit tight. Not much legroom."
優點： "Great on-board service. Also, the food was very good for such a short flight."
缺點： "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
缺點： "The food on both flights was pretty disgusting. And I was never given the option to order a diabetic meal."
缺點： "Flight was delayed"
優點： "arrived early"
缺點： "1. i was unable to check-in online. PAL now only allows online check-in on fares bought on PAL website 2. gate was changed, i did Not receive notification via email nor PAL app. 3. Boarding was a little disorganized, it was hard to hear the gate crew, 4. not enough new streaming movie options 5. the meal was only warm 6. long wait at baggage claim"
優點： "The only thing I like is the straight flight of otherwise food was ok"
優點： "Plane was clean"
缺點： "Not a lot of leg room. Didn't realize there was in flight entertainment until after the flight was over."
缺點： "The choice for the movie was horrible !"
優點： "It was an almost perfect flight. We just had the wrong travellers sitting behind us. it was a late night flight and these teenagers were playing UNO. So can you imagine the noise they are making???"
缺點： "The food, the seats, no entertainment. Old school flight!!"
優點： "Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?"
優點： "Flight crew services are good"
缺點： "They do not have any entertainment such as a screen to watch something."
優點： "crew is very caring and attentive, food was delicious,"
缺點： "the business class seats should be upgraded into more comfortable flat beds, biz class bathrooms too cramped!"
優點： "Nice music while boarding. Good food."
缺點： "We boarded early yet it took 45 minutes to take off. No complaints besides that."
優點： "great cabin upgrade...competitive to other airlines with newer planes"
缺點： "Better signage at the airport for those that already checked in online. I waited in the long line since the signs were obscure."
缺點： "First flight delayed, which caused us to miss connecting flight. Second rescheduled flight was delayed, extending travel time by over 8 hours. Never again."
缺點： "Mechanical difficulties. 9 pm delayed then new flight next day around 10/11am"
缺點： "Lousy plane business class. Seats recline 20 degrees For entertainment. One has to download app Before flight"
優點： "I could really feel the heart of the Filipino"
豁免更改費用。 搜尋到 釜山的彈性機票