優點： "Air hostesses Jean was excellent. Flew on time and no turbulence whatsoever..!"
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
缺點： "Boarding by bus .... on time but departure delayed 45 mins ... I guess typical for China ..."
優點： "The boardings service was perfect."
缺點： "From Bejing was the flight more 4 hours delayed. It wasn't comunications why?"
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
缺點： "Gave us false infor for our boarding location and we had to run for boarding to different location when 30 mins left. Very hectic situation."
缺點： "Milk and sugar in the coffee."
優點： "Absolutely loved everything, staff were great and the 777 business seat was one of the best iver ever had bar none. Entertsinment selection was awesome..better than delta!"
缺點： "Amenties kit was below par"
缺點： "Very good and friendly"
優點： "I really liked the layout of the seats in Economy. Very comfortable. Didn’t seem like a huge crowded section, and very good service and movie selection. Also bathrooms were very clean. Food service also very good!"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
優點： "I like it allow an adult passenger with 2 free checked baggages,each can be 23kg max."
缺點： "The Online service is only set for Chinese who is living in China. You can not do the Seat Reservation without Chines mobile phone. You can not do any pre check-in because you are holding an Australia Passport."
優點： "Once again great movie selection. Flight even got in a bit early to LAX"
缺點： "Food was really bad. Plane felt hot and not a lot of cool air circulating. Comfort and leg room felt a bit cramped."
優點： "The service was outstanding. They had a person waiting as we got off the first flight to guide us to the second flight. The stewardesses were attentive and outstanding. The seats were comfortable, the food and movie optons were top notch. I can't recommend business class highly enough."
缺點： "I loved everything!"
缺點： "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"
優點： "Softer seats and usb ports."
缺點： "Hard seats. No usb ports"
優點： "Airline provided wheelchair for my injured friend and priority boarding"
缺點： "airline lost my friend's luggage and is only offering $15 per kg for the lost items"
優點： "Nothing much"
缺點： "The domestic flight from Guangzhou to Yiwu was delayed by about 2 hours. No announcements. Also my bag was lost and still no sign after 24 hours."
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
缺點： "of course they didn’t transfer our meal requests to the new flight. all the staff were grumpy."
缺點： "The food is great in business class, great service, really enjoyed it"
缺點： "Only allow one piece luggage."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "I will like to travel anytime with your traveling agency"
缺點： "I like everything about your company"
優點： "Great space. Easy to get on and off plane."
缺點： "Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary"
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
缺點： "Very bad flight..Mechanical problem missed connection..it took 3 days to reach to destinations. No service at all."
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "Leg room, food, many opportunities for drinks throughout flight"
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
缺點： "The flight is to late to leave Shanghai and the people in the airplane all the time was angry with me and with bad face to give anything. I hope my fly to Canadian be different."
缺點： "They missed on friendliness. The welcome is rehearsed and not sincere. The stewardess do their job without smiling. Need more training."
缺點： "Delayed my initial flight 5 hours due to "weather" which was a rainstorm in which other planes of all sizes were landing and taking off. The storm would have been avoided had the plane been on time to begin with. Missed my connection and then had to argue with the manager for 2+ hours just to get a flight that wasn't a full 24 hours away. Was then told that they couldn't upgrade my seat because the flight was full, both business and premium economy had empty rows of seats. Throughout the experience China Southern employees lied to me and did everything possible to make the process harder. Had multiple employees just walk away from me without helping. Will never fly China Southern ever again."
優點： "Got me there."
缺點： "Warm and cramped cabin."
缺點： "WHEN WE BOARDED THE PLANE THEY FINALLY SAID THERE WAS A DELAY ON THE INCOMING PLANE Really! all the planes were late I checked in super early and they would not let me go on an earlier flight; maybe I would have gotten to Yiwu on time..."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "Flight, cabin and ground crew was all great and friedly"
優點： "Meals were served. Seats were comfortable."
缺點： "Nothing really."
優點： "Fast and good price"
缺點： "Some of Chinese customers talk loudly and coutinue the whole flight"
缺點： "They bumped up our flight by FOUR HOURS and never notified us! When we got to airport early, there was absolutely no China Southern staff to be found. Ourselves and some other people who were in the same predicament had to fight to get out of there after we were redirected to other airline staff. They finally threw us on a flight to Bangkok (not part of our plan) and we had to roam around the Bangkok airport searching for the China Southern business office. When we finally found it, we spoke to a woman who apologized for the "inconvenience" couldn't explain why we were never notified of the flight change, and didn't seem to understand why we were upset. She also refused to let us speak to her manager. She told us it was the responsibility of the online travel site we purchased through to pass along any changes in schedule, but when we both called our respective online companies, they told us it was the airline's responsibility. The China Southern check-in counter only opened 2 hours before boarding, so we had to sit on the floor outside for 4 hours before we could even enter the airport. They re-booked us on all of their later flights, so we had long layovers, much later flights, and all got home a day later than we planned. All in all, it was the most stressful, unhappy travel experience I have ever had. I will never fly this airline again, and I would discourage anyone else from it."
優點： "TONS of movies to watch on my 787! My friend who took a different international flight on the same airlines"
缺點： "I asked if the flight had an extra kids meal (spag) and instead of replying yes or no, the crew repeatedly said 'fish' and 'chicken'. she did not address my question."
缺點： "It was a painful leg of the trip!!"
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "The food was good, good choices in movies and comfortable but take your eye pillow and earplugs to sleep because the lights on the cabin will come on when serving food and wake you if you are sleeping."
豁免更改費用。 搜尋到 義烏的彈性機票