優點： "The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her."
缺點： "The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline."
優點： "Comfort & punctuality"
缺點： "Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home."
缺點： "Better range of entertainment as the options were a bit dated and mediocre"
優點： "Everything on the plane was fine, and the service was great."
缺點： "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
缺點： "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"
優點： "Crew are nice,but the seat need to improve"
缺點： "The seat need to improve"
優點： "The food"
缺點： "I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around"
優點： "The flight was on time."
缺點： "Bathrooms could be cleaner."
優點： "Some staff were good others could not be bothered."
缺點： "Nicer staff"
優點： "On time"
缺點： "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"
缺點： "Seat, food, service"
缺點： "cabin not so clean, no foot rest. But crew good service."
缺點： "aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard."
優點： "Having 2 seats to ourselves"
缺點： "Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr"
優點： "Excellent as well!"
缺點： "Everything good as well."
優點： "The seat I got was certainly comfortable enough."
缺點： "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."
缺點： "For 50 min flight we waited 45 mins in taxi"
缺點： "Staff still very grumpy.. food is bad but much than flight leaving from Malaysia."
優點： "Service is great..."
缺點： "Not sure why all Sabah/Sarawak gates are at the farthest..."
優點： "Overall all was good, except the flight been late."
缺點： "The flight was 40 mins late and because of that, I missed my connection from Hong Kong to San Francisco. Your company then offered me and my friend a hotel stay and transportation to and from the hotel., which was good. I appreciated your company taking care of us. However, it is really bothersome to miss an international connection to go home after a long trip."
缺點： "Incompetent handling of engine error by both ground and air crew"
優點： "The early arrival, and the service"
缺點： "Nothing really"
缺點： "The flight was delayed 1.5hours"
優點： "Good was great."
缺點： "Flight was late approx 1 hour. Seems like a regular occurrence which is not good"
缺點： "I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great"
優點： "Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all."
缺點： "Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal.""
優點： "Plane (A380)"
缺點： "Limited choice menu, some minor malfunctioning seats & screens"
缺點： "I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed."
缺點： "Had to change gates last minute in Kuala Lumpur. Since security is at the gate, that meant going through security twice. When we went to the new gate there was much confusion among security staff as they were not informed of the gate change."
優點： "Efficient and quick to load the plane and then take off."
缺點： "the online web check-in system was down. Had to queue 2.5hours to be checked in. Due to this, flight was delayed."
優點： "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
缺點： "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
優點： "I appreciated the free baggage allowance and the staff were nice, but otherwise they were a huge headache to fly."
缺點： "They changed the times on BOTH of our flights by HOURS, which resulted in me having to buy a ticket with another airline to ensure we wouldn't miss our connecting international flight. Horribly unreliable, will never fly them again. Honestly airAsia was a better experience than with Malaysia Air"
優點： "Yeah it's fine journey and we love to travel in Malaysia airlines And last but not least it's nice journey"
缺點： "No food, No entertainment"
優點： "Flight was on time, good value airline"
缺點： "Kayak did not book through airline, would prefer to use known site before paying $$$"
缺點： "Two people on the same PNR, but seated six rows apart. Say what?"
優點： "We missed our flight connection in KL due entirely to our fault. M-Air staff helped us get onto the next flight. Economy was full so we paid for an upgrade to business class but we were seated in first class. Wonderful crew, service, cabin and flight."
優點： "The ice cream is a pleasant surprise."
缺點： "prepacked juice. Could be more option."
缺點： "Fight was delayed half an hour due to waiting for a few connecting flight passengers. This is ridiculous as the airline is making the gain at the expense of other passengers' priceless time."
優點： "Flight to KUL from BKK was a fairly new 737 and had a new entertainment system. It was clean and looked well maintained. Nice ride."
缺點： "Return to BKK from KUL was on a 737-800 that looked like it was ready for the scrap heap. Very dirty even on the outside of the plane. The backs of the seats were torn and spots from drinks and dirty hands on the backs of the head rest. All the magazines were WELL worn and one had gum between the pages. The table top had part of a meal left on it."
優點： "I love flying with MAS"
缺點： "I don't like Tax Refund Customs Verification"
優點： "The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable."
缺點： "Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge."
缺點： "I asked from them about my luggage and they said it wil transfer to my new flight accordingly. I suppose to be Jakarta at 10.30 am and my client is waiting for me at the Jakarta air port. Finally I came at 12 30 pm and my luggage was missed. Air port crew said it will come next flight arrive at 3pm. So I have to wait for next flight and for my client. Finally I came out from the airport at 4.30pm."
優點： "Pilot kept taking detour to avoid turbulence"
缺點： "Food -very little in quantity. Dinner: just a sandwich. Breakfast - just a little bit. Cabin Staff - unmotivated; poor Sevice"
缺點： "For a country known for its variety and quality of food, Malaysia Airlines is probably the worst place to experience it. Tasteless, poorly presented food and the most unappetising of choices. Crew were harried and rude, and the whole journey seems to last 16 hours instead of 8."
優點： "I was late to the gate and its was close. The steward call the Captian and I was able to get on to the flight even tho the gate wast already close. Everyone was very helpful.."
缺點： "Everything was good so therefore there wasn't anything I didn't like.."
優點： "Everything was great"
缺點： "Everything was good so therefore there wasn't anything I didn't like.."