優點： "The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again."
缺點： "Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least."
優點： "Very good business class seat"
優點： "The price was nice."
缺點： "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."
優點： "Efficacy boarding, good entertainment"
缺點： "Better food and snacks"
優點： "Crew was supportive"
缺點： "Improve food quality and variety for vegetarians"
優點： "The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK."
缺點： "The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind."
優點： "Very impressive aircraft. Efficient crew."
缺點： "Flight was delayed."
缺點： "MU ground service in PVG was fair during check in, it was not as polite as in HK."
優點： "Left the airport on time, arrived on time, good flight, good service onboard."
缺點： "Very limited English speaking programs/movies"
優點： "The service was good, the food was fine. Someone told me the food was worst, but it was not that bad."
缺點： "The seat for economy was too small for an international flight. The smaller airplane I used for transfer was older but had a better seat. The entertainment selection was ok but many of them were Chinese based."
優點： "Attention to detail was great ! My friend is vegan and he me sooner ahead of time He alway gat his dish on time !"
缺點： "I personally like to which movies and that’s what I did But the selección was kid a poor!!"
缺點： "Old plane. Not flat bed in business class. Delayed departure. Bad experience"
缺點： "They did not inform me of a close to three hour delay."
優點： "Better entertainment system than United. Food is okay - but at least you get food! Two checked luggage free."
缺點： "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
優點： "The free slippers!"
優點： "The free cup of water"
缺點： "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"
缺點： "They did not load the luggage onto the plane, so it was not there when we arrived. There was no sort of remedial delivery service either, so I had to go to the airport the next morning at 5:30am to retrieve it. We were also crammed on a bus prior to boarding and sat on the tarmac for a long time before we were allowed off of the bus and onto the plane."
優點： "Comfortable seat"
缺點： "They give menu options first to Chinese passengers and non Chinese passengers get what’s left. Anyway, the food was the worst I had in business class...ever!"
優點： "Service was prompt and polite. The personnel were great!"
缺點： "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
優點： "Friendly staff"
缺點： "Didnt enjoy having roost for upgrade and get stuck next two two screaming babies . You guys shouldn’t have sat all the babies together and let the paying customers who upgraded sit in the emergency rows together. The upgrade to business class was way to expensive as well"
優點： "Better than expected. Crew was very friendly and attentive. Great value business class!"
優點： "I liked the seats are roomy"
缺點： "I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good."
缺點： "Yes the crew was nice, but they seemed to rush around as if there is some sort of emergencies, all the time. They maybe too eager but gave the impression of not calm, sort of made me nervous. The butter came with the dinner rolls are not salted, no taste, very plain. Also they don't have pepper, when I asked for pepper to season my food, there was none. It was like this both ways from LAX to PVG and back."
缺點： "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"
優點： "Lots of free movies. Leg room was ok. Flight left on time."
缺點： "Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation."
優點： "Very helpful flight attendant (should have asked her name) Healthy food"
優點： "You have to recline the seat manually because just pushing the button does not work. Food portions are very small and they only fed us twice. Soda beverages are very stalled and can or bottle not available. I asked for some food in-between two two meals and only peanuts are available."
優點： "Seats ok Crew was good"
缺點： "No headphones for ife Food horrible"
優點： "Had to switch off my iPhone so had no music and there was a small child in business class who was very unruly and noisy for much of the early part of the flight I finally ask the stewardess to tell the little kid to shut up it was very annoying and parent should know better and if they don't the crew should tell him"
缺點： "I found the food marginal not very good and behaving child"
缺點： "It was delayed No responsibility"
優點： "Planes are nice in general, I experienced both the most comfortable seats ever and also the WORST in the same airline."
缺點： "NO VEGETARIAN OR VEGAN FOOD OPTIONS. Chicken beef or fish. The entire long plane ride the only thing I could use as a meal was juice."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "I never got to fly. I got stuck in Bangkok because China Eastern wouldn't let me use my ticket. They just told me to buy another ticket."
優點： "good movie selection"
缺點： "Switched planes from boeing 777 to airbus. the business class configuration changed, it was uncomfortable. Also no self serve drinks or liquor in the kitchen area, not a lot of food options."
優點： "SO HAPPY IM BACK HOME AND THANKS TO KAYAK FPR BEST PRICES"
優點： "First all, the flight changed to stop at PVG, not Nanjing. When it depatured from PVG to Taipei, inside the airplane was so hot. We talked to flight attences 2 times, still didn't be adjusted. And food was terrible, too. They provided food too late, then they rushed out to clean the food trates. There is no enough time to eat! The experience was so bad with them."
優點： "Ok, staff was good, some passengers, not."
缺點： "Small space in economy"
優點： "The chair was comfortable and I had plenty of leg room. It was far nicer than some flights I've had in the past."
缺點： "The food was pretty bad. There could have been a bigger selection of entertainment but it easy too limited."
缺點： "I had a connecting flight from Taiwan to Shanghai to catch my flight to LA. AT CHINA Estern counter, they will not chech my luggage all the way to LA. I had to pick up my luggage going out the terminal then go to check in again. I am 82 years old. This is not easy and stressful to me. I asked the supervisor that he could not do any thing. My connecting flight ticket was also from CHINA EASTER AIRLINES. They say the connecting flight was not on the same ticket. However it is from the same airline. I made my flight with great effort. I had hard time to speak to the agent in checking in my flight to LA. THIS IS TOTALLY UNEXPECTED WHEN I PURCHASED THE TICKET. IF I KNEW, I WILL RECONSIDER TO PURCHASE THE TICKET. DO REQUEST YOU RECOGNIZED THE STRESS AND INCONVENIENT YOU PUT YOUR PASSENGER THRU."
缺點： "Check in was a shambles. Both my outbound and return flights were delayed."
豁免更改費用。 搜尋到 惠州的彈性機票