優點： "The crew took covid-1@ precautions seriously and made me feel protected during in flight services. They were very polite and considerate."
缺點： "I would have liked to have a weighing station for my baggage before I check in so that I could adjust my belongings to fit the 23 kg limit. Instead, I had to guess my baggage's weight because which ended up going over the limit slightly."
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "Good leg room, nice food, and friendly professional staff."
缺點： "Boarding process was chaotic."
優點： "Service was excellent"
缺點： "Seat was very uncomfortable and remote panel for adjustment was too hard to manage plus entertainment remote was unless. I think plane is too outdated. Wear and tear cave seem throughout the plane interior"
優點： "Staff are very nice"
缺點： "Few selections of movies"
缺點： "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."
缺點： "The plane was delayed about two hours by some excuse which was a connecting aircraft problem. Due to their incompetency I and my pickup person had to be strained at the airport about four hours. It was terrible. Hope it won't get this kind of delay when I go back to ICN. If that happens, I'll miss a flight back home to U S."
優點： "Just the fare."
缺點： "Checking in is very slow. Our family was scattered. Was told that we are sitting next to each other but the truth is we are not. No explanations given."
優點： "Great service. Good food. Excellent entertainment options. Coach had widest seats I've ever sat in. Asiana is always my first choice."
缺點： "There was loads of turbulence, but it was handled well. And frankly, an airline can't control air conditions. So I have no real bad things to say about this flight."
缺點： "I searched for business class trips on kayak, selected one and booked it through Kayak.com. When I checked in I found out I’d been the victim of a bait and switch and was actually on an economy ticket, but at $3500–a solidly business class fare. Lesson learned, never trust Kayak.com for the booking, the scoundrels."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "The entertainment had a good selection, although the headphones and connection on the armrest wasn't perfect. Also the food had a pretty good selection."
缺點： "The discomfort of being on such a long flight. Hard to be comfortable. And unable to sleep for any stretch of time."
優點： "Food and space"
優點： "The staff are very polite and patient. The food service was on time and the food is well-balanced."
缺點： "One of the wash basins in the rest room was not functioning and was nit fixed. It was very inconvenient if you need to wash."
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
優點： "The flight attendants were all helpful and nice, which is rare."
缺點： "Of course flying economy for a long haul is pretty dismal. One the way back the bathrooms did not have running water. ewww! they let a bottle of water for people to use; no thank you!"
缺點： "when they leave laugage in korea and they deliver within 2 days"
優點： "Crew very friendly. Check in very fast"
缺點： "Food was disappointing. Lounge in Manila was dirty"
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "The exceptional service combined with the great food and cleanliness of the cabin was great."
優點： "2 free checked bags"
缺點： "Old, uncomfortable seats. No in-seat power. Weak entertainment options on tiny screens. 3-4-3 configuration means no seat is a good seat. No legroom. App sucks--good luck purchasing choice seats on it. Not enough beverage services; I was parched and desperate for water throughout. I hated my experience on this airline and will work to avoid on future trips to Asia."
優點： "Great Staff from check-in, gate & flight crew"
缺點： "The Meal: Should have had the Chicken instead i had the Beef Cheeks, What the hell are Beef Cheeks? If it doesn't look tasty i'm not usually going to eat it. The rest of the meal was great."
缺點： "Receiving Travel miles is only concern"
優點： "The crew was very kind and helpful. They always had a smile. The food was delicious too."
缺點： "I do not understand why only one bag was allowed to be checked if it was an international flight. When it was boarding time, there was no organization. It was whoever lined up first."
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "No tv, no complimentary water no food no nothing The poorest experience ever"
缺點： "This company shouldn't be legally running It's a gigantic scam Didn't even know such a airline even existed"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "Friendly crew good ife. Economy will never be spacious but they manage to make it comfortable."
缺點： "Chicken burrito on an intra Asian flight?!? Was looking forward to something Asian."
優點： "I liked the flight attendants, and speediness of the flight after we took off. The seats were older but comfortable."
缺點： "Two sets of crying babies in front row seats didn't help things."
優點： "Everything except my have severe gi distress"
缺點： "That i got sick from somthing vegetarian served on 2 asiana flights. Im still sick 2.5 days later after arrival"
缺點： "No good Korean movies to watch."
優點： "The plane crew was awesome"
缺點： "But when I did my check in it took so long because neither of the asiana staff knew the condition or policy of my quantas itinerary. I don't know if it was the system but they should have managed better the situation. At last they took care of it but lost so much time. Besides everyone got nervous and I felt a little uncomfortable."
優點： "I liked the airbus used to fly from and to the USA. On a 15 hour flight comfort is key, and they did their best. The have build little foot pedals to rest your feet on. Meals also came often, and the food was on the better end of airplane food. Crew was also very friendly!"
優點： "For one, wanted to avoid flying to Manila on the way to Cebu and back as I had less than memorable experiences at the airport and Icheon Airport was the completely the opposite. The food and service was excellent."
優點： "l like the flight schedule and shutter bus to airport. staff was friendly and polite."
優點： "Able to accommodate our diet, even if food was bland. Stewardess were very nice."
缺點： "Seats were pretty uncomfortable but anything gets old after 21 hours of flying."
優點： "I enjoyed the Korean dish options and having metal silverware was a nice touch. The cabin crew was very attentive and friendly throughout the flight. The legroom was pretty good for a coach seat."
缺點： "The boarding process was a little chaotic. There was a gate change at Pudong Airport and we had to leave from a lower level gate which involves bus ride to the plane. And there was a long wait after the initial bus until further busses came. Then we stayed on the ground for quite a while until we were allowed to take off, maybe one hour or more late."
優點： "Clean and crew were excellent and responsive. Good communication and good choices of food. Economy seat seems to be wider and more comfortable than Air China which I flew last April. Also Incheon Airport WiFi was easy to connect compare to China airports."
缺點： "My entertainment remote was broken already!"
優點： "The staff were excellent and very kind and attentive."
缺點： "In flight headphones were way too big"
優點： "The flight attendants were responsive and polite. The foot rests at the economy seats were a nice bonus. The bathrooms were well stocked and mostly clean. The entertainment was OK. There were mostly action movies which aren't my thing."
缺點： "The check-in line was about an hour long. There were way too few people at the counters for a very large plane. I pre-weighed my bags on scales that weren't being used and moved things around. The really stressful part was my carry on bag. It was overweight and transferred things to my handbag and into my suitcases as much as I could. The only things in my carry on were my laptop and medication. It was still 2 kilos overweight. I appealed to the manager who said I had to check it. Checking a bag with my medication would be dangerous to my health and we know they wouldn't reimburse me for the theft of my laptop. The manager, Yeonju Lee (first name may be spelled incorrectly) was completely inflexible and devoid of compassion as was the check in agent. They said the restriction was due to security measures, which is a lie. I've traveled all over the world with carry on over 20 pounds and there has never been a problem. They said I had to correct the problem in 7 minutes or I would not be allowed on the plane. Ultimately, I almost missed the flight. I had to ask people in the security line if I could go ahead of them. If I can avoid it, I will never fly Asiana again. The seats are hard as rocks which is difficult for a 14 hour flight."
優點： "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
缺點： "I flew four flights (layovers each way) and every single flight was delayed."
優點： "Great staff"
缺點： "A woman was smoking in the bathroom. Beijing boarding could have been better. Not really a line, more like a herd of people pushing to scan tickets. Not the staff's fault at all though."
優點： "Excellent service"
優點： "Better entertainment options."
缺點： "Loud children all over, my dietary choices for all three meals were messed up ever though I spoke to three different levels of Asiana employees to verify (due to the mistake on the flight to Korea). When I tried to explain to the flight attendant my dietary needs they couldn't be bothered and got an attitude when I asked for the meal that was being served. The flight crew was unfriendly. The bathrooms were crowded and chaotic after meals with no attempt on the flight crew to organize or redistribute the crowds (unsafe situation could occur). I waited 15 minutes at one point because there was simply no order. Some flight attendants were better than others but overall, they played favorites with certain groups."
優點： "Crew very good."
缺點： "The beer available wasn't great quality and no red or white wine."
優點： "Customer service, value. Overall I rated my flights excellent, though components were rated good. My excellent rating is the result of comparison to other airlines."
缺點： "Length of my flights - not within the ability of Asiana to improve"
豁免更改費用。 搜尋到 大邱的彈性機票