優點: "Seat was ok."
缺點: "Better food! Food sucked this time around"
優點: "it good but the food should be better"
缺點: "don’t know"
缺點: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"
缺點: "Crew could have been more friendly."
優點: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
缺點: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."
優點: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
優點: "Food was especially good."
缺點: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
優點: "The eggplant/beef dish was the best food I have ever had on an airplane. Staff were pleasant and efficient. Wide range of movies, etc, available"
優點: "Excellent service and food. Good selection of movies. Great overall experience."
缺點: "Crying baby and squealing toddler."
缺點: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"
缺點: "I was disappointed that the two female flight attendants on my side (seats A&B) did not come across friendly, and any request appeared to be a bother. At one point I requested bread and butter, the flight attendant seemed annoyed and said if she can find some, and never came back to me. I went to the galley, where a male flight attendant was working on something. I requested some bread and butter from him, was met with s smile, and was able to locate a roll and butter for me in under a min. Please note, I do not think this was a gender issues, it just happens to be the situation with this case, and I specified it as I do not know the names of the flight attendants, but the airline should be able to identify who was working the different sections."
優點: "Excellent all around"
優點: "The entertainment, the food, the free wine."
缺點: "The small space of the economy seating area. It was very crowded and the staff wasn’t too keen on taking plates from passengers after they’ve eaten so often we were stuck with our trays and couldn’t get up or move. Boarding was a pain from Istanbul. The security check was chaotic and I wish they had a more sanitary way of checking everyone’s bags instead of using the same pair of gloves to search every passenger’s bag and do a body check."
優點: "The food and the attention from part of the crew were beyond excellent."
缺點: "The long wait at the gate to board."
優點: "Ahead of time, all the way!"
缺點: "They lost my check in bag and are offering no compensation whatsoever. I have to buy malaria medication and clothes"
優點: "The flight attendant (a gentleman) was very friendly and made the flight pleasurable."
缺點: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."
優點: "Food and service were great."
缺點: "The usb charger was broken"
優點: "After the first 2 1/2 hour flight this 777 had pretty comfortable seats for this 13 plus hour plane ride."
缺點: "Maybe charge just $10.00 more and serve a little bit better food."
缺點: "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"
優點: "Service & food Additional goodies"
缺點: "All 5 baggages where delayed and delivered after 5 days. 1 of them is still lost. Turkish Airlines ATL Airport ground staff is never to reach or never answers any calls, mails or notifications."
優點: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."
缺點: "Very hot inside the plane"
優點: "Good"
缺點: "Lounge at Ankara not comfortable and food need to change"
優點: "I truly enjoy my first experience flying on Turkish Airlines! Service was great, flight was smooth, food was great! I liked The whole experience! I'll definitely recommend Turkish Airlines To my friends!"
優點: "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
缺點: "No wifi at Istanbul airport."
優點: "Great food, great service and a wonderful experience in business class compared with most of the big European airlines. Will definitely fly again Turkish Airlines!"
缺點: "The business lounge in Istanbul was a great facility, but a little bit of upkeep will be a plus."
優點: "Had REAL silverware and great food. Also great customer service via the flight attendents. THANK YOU!"
缺點: "Cramped seat - little room Food was the most inedible of any food I have ever had on an airline"
缺點: "Sits are uncomfortable and very tight compare to other delta for example also the food quality is poor, the quality and ingredients are cheap."
優點: "New and clean aircraft Kind cabin crew Ontime departure"
優點: "The food was really good but very little"
缺點: "Unfortunately I asked three ( 3 ) time for plankitte during the flight but with No response from (2 )differant"
優點: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
缺點: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."
優點: "What's to like about being in a 737 for over 6 hours?"
缺點: "Boarded from the front and rear of the plane. We were in the middle, so it was slow. 6+ hours in a 737 -- I feel like compacted trash. Crew avoids looking at you for fear that you'll talk to them. Worse airline I've been on for communicating. Food just isn't very good."
優點: "landing in jeddah was very bad in caressive manner... but all other things were good"
優點: "Aside from the crew and their patience, nothing"
缺點: "Everything aside from the crew"
缺點: "Staff on Istanbul airport is rude. They don't respond to people"
優點: "The provide very good service."
優點: "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
缺點: "No inflight entertainment. Food was poor, but it was only a short flight."
優點: "I really like the fact that they still prepare food for their passengers, however, the quality of the food was less than average They prepare you with the eye mask and the slippers, and a thin sheet of blankets for longer flight, which was really nice. The seats are comfortable, and there are a larger selection of movies and songs to choose from which were also great. The flight was relatively stable. I didn't ever realize that we took off, maybe i was too tired to notice, i don't know."
缺點: "The boarding was really slow, it was not on time. The food was less than average, but better than not have any. It was hard to find assistance. The flight seemed a bit old, because we weren't able to turn off our light which caused some inconvenience."
優點: "Thank you for managing wheelchair assistance at Istanbul."
缺點: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."
優點: "Nice onboard entertainment system"
缺點: "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點: "New plane. Excellent quality and quantity of food. Amenity pack, Nice entertainment selection. Good value for cost!"
缺點: "Wish it had a little more room, but I am a tall person. I do not believe any other airline provides more in economy, so really should not be a concern."
優點: "Everything is high quality but the airplane interior. It's in need of some updating."
缺點: "See above"
優點: "The extra security measure at IST gave us peace of mind given the travel warning the US had used involving Turkey. Second, the quality and quantity of food was fantastic and more than we've ever experienced in any airline."
缺點: "There was a large group of young people who were disruptive the entire flight from Istanbul to Chicago. It did not appear that their adult chaperones were doing anything to control them, nor did we see the flight crew intervene."
優點: "friendly, young staff"
缺點: "all chicken was given out - only beef left by the time they got to me . . . didn''t have french red wine (which they always have). didn't serve cognac with coffee, which they always do. was brougth some in a paper cup. tons of movies - not very many good or interesting ones. . ."