優點： "Crews were amazing."
優點： "Great food. Excellent cleanliness"
優點： "As always"
優點： "Never problems with JAL"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "服務 電影 雪糕"
優點： "Inspire of bad weather, the pilot executed a perfect landing !"
優點： "I had a pleasant flight experience with JAL. Nothing to complain about."
缺點： "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."
優點： "Courteous cabin crews, must be from Japanese culture."
缺點： "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
缺點： "No complaints! Not even one!"
優點： "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
缺點： "I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle."
優點： "Best customer service"
優點： "The meals. The attention to service details. The seats are better."
缺點： "Ticket reservation follow up."
優點： "No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight."
缺點： "IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas)."
優點： "Flight was half full so was able to take aisle seat."
缺點： "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
優點： "food is above average."
缺點： "Cramped leg room for long flight"
優點： "Superb services!"
缺點： "I don't think there's anything I didn't like during my journey"
優點： "JAL always have good services."
優點： "The service was great. Food was delicious,"
缺點： "It was a bit too warm in the aircraft."
優點： "Friendly crew members and prompt service."
缺點： "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
優點： "The workers are always wonderful."
缺點： "Food was not as good as in the passed."
優點： "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
優點： "Polite service, comfortable flight, no delays"
優點： "Clean :)"
優點： "cost performance"
缺點： "non-flat seat"
優點： "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
缺點： "Food was extremely disappointing"
優點： "The airplane and all crevices"
優點： "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
缺點： "Seats are too small for tall travelers."
優點： "Clean and very good service."
優點： "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
優點： "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
優點： "Great staff and washlet toilets on board."
缺點： "I ended boarding last not one of the first as other airlines."
優點： "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."
優點： "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
缺點： "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"
優點： "Friendly staff"
缺點： "only drink provided but no snack"
缺點： "Food so-so boxed ramen very poor bottom of the seat after 5-6 hours very hard and uncomfortable"
優點： "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
優點： "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"
優點： "fine food, the pilot handled a typhoon like a pro"
缺點： "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
優點： "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
缺點： "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
優點： "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
缺點： "Everything was great !"
優點： "The entertainment package was the best ever encountered with seemingly endless choices, keeping us happy all fight long. The seating seemed a bit crowded, and the food was mediocre. We survived, however, without any problem and overall enjoyed our first Dreamliner flight."
缺點： "Windows were dimmed most of the flight."
缺點： "This is the best in the air"
優點： "Staff upgraded me both ways to an emergency exit row with more leg room."
缺點： "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
優點： "Nice, clean efficient. Comfort was good."
缺點： "The crew was great but pretty impersonal. Not a great selection of movies."
優點： "crew was excellent and food was great"
缺點： "boarding disorganized, business class seats were average and screens too small"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "The crew was amazing and accommodating as we had an infant."
缺點： "Entertainment was subpar."
優點： "Crew, Food, Boarding, Entertainment."
缺點： "My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!"
優點： "Flight staff/crew were the best. And them planes top notch condition and amenities."
缺點： "Anytime I looked to get help from there non-fight staff (customer service, reservation personnel,etc.) I found them rude, short and unhelpful."
優點： "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
優點： "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
缺點： "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"
優點： "Tv movie"
優點： "Excellent movie selection."
缺點： "Food made my wife sick. Probably a bad shrimp. Passenger next to me thought I was a pillow."
優點： "The service"
缺點： "The width of the seats"
優點： "Good food"
缺點： "Flight was about 13 hours long ☹ but that how it's"
優點： "They fixed my vegetarian meal issue by making sure I get it on the next flight."
缺點： "1. They didn't have a vegetarian meal as I had selected while booking my flight. 2. For the 2nd meal, they offered me the extra vegetarian meal they had but it had so much chili powder in it, it was not edible."
優點： "Was very far but the crew was very helpful and attentive all the way here. We had an infant with us and the crew did everything to make him comfortable when he was fuzzy."
優點： "very friendly"
優點： "Great service, very clean"
缺點： "Flight was delayed"
優點： "Lovely people and service. Everything run very smoothly and on time. Appreciated the meal, even though it was a shorter flight. Felt very welcome traveling so far from home. Thanks!"
優點： "Great food and smooth flight"
優點： "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
優點： "The cabin crew was very polite. Restrooms were kept clean by the cabin crew"
缺點： "I'm not happy about the condition of my luggage. When I received my luggage, the latch to close my suitcase was badly damaged. Half of one of the latches was broken off! My suitcase was not locked in the first place so there was no reason for anyone to be so forceful with it."
優點： "Leg room, choice of food and the overall services"
缺點： "Check-in procedure is confusing, needs better improvements"
優點： "All services provided was excellent. Staff is well mannered"
缺點： "Taking Care of passenger was excellent. Staff is really supportive to passengers."
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
缺點： "Meal quality in economy is really poor, much poorer compared to four years ago, when I last flew Korean Air, and poorer than Asiana, which I flew last year. Flight attendant serving our section kept knocking into aisle seat passenger, including knocking over his coffee cup and spilling coffee all over him and the passenger next to him. Flight attendant's reaction was to panic instead of handing over napkins or paper towels - was mopping up with my napkins and tissues by the time she showed up with some paper towels. I was left with the impression that flight attendants were picked more for looks than competence. Checking in at Incheon took a very long time - they should open more counters or give warning to passengers of how long it can take."
優點： "I was very pleased with the service and the level of comfort."
缺點： "Excellent service and constant food/beverages."
優點： "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
優點： "Great service, decent legroom in economy"
缺點： "Language barrier was to be expected"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "I liked stewardess's kindenesses"
優點： "Service counter check in was very helpful"
缺點： "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."
缺點： "Food was not that good. poor film selections."
優點： "Bathriom cleanliness and the good work of the stewardesses"
優點： "Watched a great movie "spotlight" on board"
缺點： "Flight was delayed a little"
優點： "Smaller journey duration"
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "The ladies were very polite , smiling , and helpful."
缺點： "No complaints"
優點： "Great service and entertainment"
缺點： "Food was no good"
優點： "Food was great! Staff was courteous. Flight was on time:)"
優點： "Really nothing about American airline from Korea to Dallas. I Realy thaught it's going to b actual Korean air line operated by American air line. It was a total surprise and bad experience knowing that it was American airline aircraft."
優點： "You guys ROCK!"
優點： "At Denpesar, I had to change my flight at the last minute. The Korean Air staff were exceptionally helpful and provided great customer service in this situation."
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Crew was really kind and food was delicious !!"
缺點： "We were so satisfied with services"
優點： "Fast and friendly"
優點： "Good job"
優點： "How easy everything was"
缺點： "The delay"
缺點： "Arriving on time to make my connection!!!!!!"
優點： "Very helpful assistance staff, food and drinks delicious, excellent service onboard"
缺點： "At Denver assistance hadn’t been arranged"
缺點： "Only bathroom on the plane was closed due to issues. Plane was cold and cramped."
優點： "Love United’s service. Nothing to complain about."
缺點： "Delayed boarding, no room in overhead bins even after being charged extra for carryon and had to stuff it at my feet, even at row 15, after being charged more for that too."
缺點： "It sucked in many ways. But that wasn't united's fault. The weather was threatening lightning in Denver and of course because of that the world stops turning."
缺點： "There are hard to reach outlets and no ports to charge a device without a box. Also, no monitors."
缺點： "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
缺點： "The boarding process was chaotic and the plane attempted to land once, got about 100 feet from the ground and had to pull up. So we basically landed twice."
優點： "I liked the ticket price."
缺點： "The seat was very narrow with absolutely minimal leg space, and a carry-on bag was not included in the fare."
缺點： "Delays in flights were a disappointment"
缺點： "Sits not suitable for long distance travel"
缺點： "They made me put my carry on under the plane."
缺點： "Missed connection due to mechanical"
缺點： "Crowded planes."
缺點： "Communication about the delay was poor. The captain acted like he had no idea how maintenance clearances work."
優點： "Everything was very nice."
優點： "Everything was on time and all the staff were professional and friendly"
優點： "The variety of movies"
缺點： "No daily wifi"
優點： "One if the bathrooms was closed and a second one had no running water."
優點： "Repairs caused a long delay, they kept us informed but it was a hurry up and wait forever"
優點： "Nothing unusual every was smooth"
缺點： "Not applicable"
優點： "Staff was nice!"
缺點： "I didn't like the luggage restrictions associated with our tickets."
優點： "Curtial personnel"
缺點： "Late departures both ways."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Got there on time."
缺點： "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."
優點： "Suitcase arrived at the carrousel on time , much better than Houston."
缺點： "Delayed and got downgraded without refund of difference"
優點： "United payed for the room and 20 bucks for food."
缺點： "Late. Missed the connection to Gillette and had to stay overnight."
優點： "Had a stroller, two bags, and a car seat and the check in staff helped us tag everything and loaded it for us. It was nice to see the Billings staff go above and beyond in my families time of need."
缺點： "Unreliable wifi."
優點： "Getting off the plane"
缺點： "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."
缺點： "Didn't receive my carry-on when arrived in ELP. Finally got it the next day."
優點： "Everything went smoothly"
優點： "Quick boarding"
優點： "It was fine!!"
優點： "New plane, wifi, arrived 27 mins early"
優點： "Perfect, but I did upgrade to United's business plus."
豁免更改費用。 搜尋到 丹佛（科羅拉多州）的彈性機票