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優點： Food provided in Mumbai to KL flight was satisfactory.
缺點： In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.
優點： All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.
缺點： Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.
優點： Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill
缺點： Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS
優點： I like schedule on time and the arrangement on board
缺點： I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service.
缺點： Neither Kayak nor the airline gave me notice of time change. Only when I arrived at the airport did I find out the departure time would be 40 minutes earlier than schedule! Luckily there was a later flight from Pudong to Phuket that night so I was able to go that evening. But what if that flight I was going to take was the only flight to Phuket?? Please look into this case and give me and answer. Thank you. Jun Zhou firstname.lastname@example.org
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