缺點： "Baggage Claim"
缺點： "As far as I could tell my son, Damon Barksdale booked this flight through Just Fly. He was killed June 2 in a car accident. I canceled this flight about july 2zIt has been painful and emotionally frustrating to be reminded so many times about his final trip which was to China."
缺點： "Great price getting from a to b."
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
優點： "flights very comfortable"
缺點： "They should have more blankets"
優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"
優點： "Well, I got to my destination. We were bussed from a maintenance area to the arriving terminal. That was about 15 minutes of ride time. Then we waited a long time for our luggage since it was not actually at the terminal either."
缺點： "Not much"
缺點： "Very good and friendly"
優點： "It is a direct flight."
缺點： "They send old ladies with luggage down two flights of stairs to go to a bus to drive 50 m to enter customs."
缺點： "One of my 2 check-in bags is not with me on the same flight. Although it was delivered to me next day, it still caused me some inconvenience."
優點： "Food was ok.."
缺點： "Lost my luggage.. acted like it’s not a big deal.. don’t care.."
優點： "It got me to my destination Flight attendants were pleasant"
缺點： "I would not fly China Southern again. Lost baggage - returned a day and half later. Seats were uncomfortable - felt like a pretzel for 15 hours. Crumbs were left on floor from previous flight. Cleaning was not thorough. Delayed flight - no explanation as to why, but plane apparently made up time in the air because arrival time was the same. Food was sub-par. Is rice mixed with noodles a thing?"
優點： "Sevice Short transit Flight on time Friendliness"
缺點： "No halal menu. Please offer at least one full can of soda."
優點： "on time"
缺點： "it is short distance, it is fine for myself"
優點： "Staff were very prompt and polite. Very good english speakers. Back in the galley nice to chat and get extra food and drink. Very pleasant crew."
缺點： "Wish they, among many other airlines, would board from the rear. Would be so much more efficient. Or board the first class and business class, then from the rear."
缺點： "It was a horrible flight for me will never travel again with you guys"
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "good service for price charged"
缺點： "the food"
缺點： "They left one of my bags in China. I need it"
缺點： "Only allow one piece luggage."
優點： "Great flight attendants, good food."
缺點： "Terrible leg room. I'm only 6'1" and it was a squeeze."
優點： "China Southern Airlines flight was very clean, very friendly, and of very good ticket price."
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
缺點： "The flight CZ3517 was delayed by more than 2 hours."
優點： "Almost everything."
缺點： "It was delayed twice."
優點： "This wasn't a China Southern flight. This flight was serviced by Delta. It was a newer plane with entertainment systems."
缺點： "Flight was delayed. Had to purchase headphones."
優點： "I like frankly low cost"
缺點： "I dont like old flight and food."
缺點： "Service and ammenties are on a level with an ultra low cost carrier. As long as expectations are low, you won't be disappointed"
優點： "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
缺點： "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."
優點： "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
優點： "Excellent service"
缺點： "No sweetener on flight"
缺點： "2 hours delayed, I couldn't say anything good about this flight and the terrible experience waiting for my flights in china"
優點： "There was enough space in economy comfort. Good seats, nightflight; quiet and dark: good possibilities to sleep"
缺點： "The rule to switch off telephones totally ( like all china airlines but the inconsistency with not necessary to switch off the iPad ???"
優點： "Service was good."
缺點： "My lugage was not at the airport when I got there but the airline found it and delivered it the next day."
優點： "Great service for the price. Not a budget carrier but definitely a very competitive price."
缺點： "There are always delays with Southern China. Whether this is their problem or beyond their control I don't know know but it always seems to happen with this airline. Also the transfer in Guangzhou needs improving. They haven't quite mastered customer service outside the airplane. Very little warmth or friendly communication with the ground crew."
缺點： "Lost lagging; no delivery at the door, flight change and delay poor after service.."
優點： "I had to cancel my trip, but kayak website does not provide an option to cancel or change the itenarary. I had to forfeit the ticket."
優點： "I liked the extra leg room that I received with the upgraded seat due to my Skymiles affiliation. The crew far exceeded any American airliner. Food was good. Wasn't my favorite but it was a good meal considering what you would receive on other Airliners."
缺點： "Check in was a bit slow"
優點： "no fat flight attendants"
優點： "Agent failed to forward my meal request but the crew somehow scraped together what I needed."
缺點： "Skipped me for drinks."
優點： "Courtious, helpful and kind service I absolutely recommend."
缺點： "Everything they go the extra mile."
缺點： "The flexibility to changes of date of flight if you really need to. End up will pay much more than purchase whole round-trip ticket with other airline. Can't request seat changes even before few days or weeks of the flight. Overall not really feel comfort."
缺點： "The flight to Seoul was delayed."
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "In flight movies"
缺點： "Late. Took forever to taxi to gate and then still had to take s bus to gates"
優點： "The food was good, good choices in movies and comfortable but take your eye pillow and earplugs to sleep because the lights on the cabin will come on when serving food and wake you if you are sleeping."