Staffs were very friendly and food was good. Most of all Bilingual info was plus! Satisfied this point.
Hopsitality by the crew members was excellent
缺點： "Flight crew is great!"
缺點： "Everything was perfect excellent service by the crew."
優點： "Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had."
缺點： "More movie choices. Game choices and cartoon series for kids"
優點： "comfort and ease of transfer"
缺點： "food needs a little bit of improvement"
優點： "It's very comfortable and the flight service is excellent."
缺點： "Offer more snacks"
優點： "Crew was friendly and seats were comfortable."
缺點： "The food could have been better. The entertainment center was also somewhat outdated."
缺點： "Transfer in Seoul could have been easier to understand"
優點： "crew was efficient. economy seats are roomier than most. food is tasty."
缺點： "no salt or low sodium option meals for people with heart disease and dietary restrictions. less repetition on same announcements that interrupts watching/listening to entertainment console."
優點： "Sits are a bit bigger than other airlines. Food tasted better and treatment was great as well."
缺點： "The touchscreen for entertainment was a bit off. From both flights using this airline, that was the main issue in comparison to other similar airlines."
優點： "On time, smooth landing."
缺點： "Food was so-so, a little too salty."
缺點： "It should have been good but I requested wheelchair for my dad who is 78yrs old and he has SCIATICA and cant walk for long time, coming from the Philippines it was ok. But once we areive at incheon. They did not bother to give any wheelchair at all these crew doesnt not care. They dont have compassion. Im very disappointed to asiana"
優點： "Ground staff in Korea and Philippines is helpful."
缺點： "Delayed flight which cause us to missed our succeeding flights."
優點： "Upgrade to business class"
缺點： "No alcohol"
優點： "charming efficient staff"
優點： "Good service"
缺點： "Food was okay"
缺點： "Clerk at check in screwed up my frequent flyer number, so I was denied all the priority privileges - bag check, lounge, priority boarding, etc. They later apologized during boarding but otherwise did nothing to fix the situation."
優點： "See comments above."
缺點： "See comments above."
優點： "The attendants were very nice and the food and drinks service was good."
缺點： "The seats are pretty uncomfortable."
優點： "I liked the way the stewardesses were respectful of my need to sleep. When I woke up they offered me a drink but were not pushy. Very pleasant/"
優點： "I like their attentiveness to service. Very efficient and hospitable comes to mind of these highly professional flight crew. From checking in my baggage to getting settled in before take off, meal and beverage service, and to ensuring overall comfort for we the passengers."
缺點： "Just the rudeness of some of my fellow passengers. Otherwise a great flight."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "very attentive and kind hearted flight attendants, asiana airline always gives me the best impression and satisfying flight experience always. Thank you always!"
缺點： "the aircraft I was in supposedly provide wifi service, however I could not connect to it,tried and checked several times during the flight,it was not available. Except that part,every other parts:perfect!"
優點： "was really nice that after i asked they got me a nice seat on emergency exit road which really made my trip much more comfortable."
缺點： "For whatever reason they had me go to the end of the line even though my ticket was for business class. I wasn’t upset, byt just a little confused. Other than that everyone else was pretty polite."
優點： "The flight was half full which made it much more comfortable to stretch out and enjoy the long flight."
優點： "Very speedy check-in. Great airport. Boarding was quick as well."
缺點： "Food was okay, but chicken was too greasy."
優點： "Food was good. Service was excellent"
缺點： "Both of the flight were 2-3 hours late"
優點： "The leg room and comfort of the seat were noticeably different from other airlines. I enjoyed this flight on the 777 much better than my return flight on an A330."
缺點： "The screen for the individual entertainment system was extremely small. The one on the A330 was much bigger and better. Also, the limited choices of in-flight entertainment were disappointing."
優點： "Provision of on flight slippers, sleeping pillow and blanket, toothbrush and toothpaste Comfortable and easy boarding and check in"
缺點： "More varieties and kinds of meals and food should be provided such as muslim halal food Minimize transit waiting time Increase checked in baggage limit if possible"
優點： "Generally uneventful experience. Nothing bad happen. We had individual screen entertainment in economy. The bathrooms are nice."
優點： "Great bassinet for baby Excellent entertainment"
缺點： "Terrible food, not enough food given the long haul distance, not enough water provided"
優點： "Good attention"
缺點： "The flight from Korea to San Francisco was so late more than 2 hours"
優點： "Everything's was excelent. I was happy to chosen Asiana Airline"
優點： "Everything it was great experience flying with asiana"
缺點： "Crew was very attentive"
優點： "Crew was friendly overall flight good nothing could be improved with current security in place. Price was good for a nonstop flight no issues with baggage food was good for airline fare"
缺點： "It was a long flight, seats in economy class are rather uncomfortable but was worth the reasonable price paid"
優點： "I didn't expect there to be a meal & in-flight movies on what I considered to be a relatively short flight. It was a nice treat!"
缺點： "No good Korean movies to watch."
缺點： "flight delayed again out of Seoul."
優點： "The gluten free meal was much better on this flight and the ladies were pleasant as usual."
缺點： "Less entertainment offerings compared to our 10hr flight but other than that, all went well."
優點： "I got randomly upgraded. That was my first time flying business. It was pretty lovely. Lots of room, highly attentive staff that calls you by name."
缺點： "I guess the buttons that controlled the seat were confusing but I can live with that."
優點： "Food was great, seats reclined further than I expected them to, and personal TV was large."
缺點： "Movie and TV options could have been better, but charging both 120v and USB was available, and selection was fine."
優點： "the price was so affordable and the service wa great!"
優點： "Super well trained staff. Even though my wife and I sat in economy coach, we still felt very warmly received and respected. The food was excellent."
缺點： "The seats need improved cushioning. They were insanely firm. Perhaps they did not consider the comparatively expansive American butt when they were first designed."
優點： "The seats were roomie and the stayed flight attendence were very nice."
缺點： "When the movie you were watching ended, you had to wait for all the other movies to end before you could watch another one."
優點： "Plane was very old, entertainment system old video and loop model; headrests not flexible, cramped quarters all round."
優點： "The food and service is good if you speak Korean, the flight attendant did not pay me much attention and the nice man next to me had to get my drinks for me."
缺點： "I flew four flights (layovers each way) and every single flight was delayed."
優點： "Easy to switch flights"