I would not have changed anything… It was a perfect fight
Delays in boarding and takoff
The flight attendants are very professional and attentive. They care about the safety of every passengers all the time. I like the very organized way of getting passengers to board the plane by showing the label - economy class and business class clearly. The taste of the food can be improved. Perhaps more varieties and something more authentic.
Excellent flight. Wonderful inflight service. Check in in Mumbai could have been better but overall 10/10.
Check in took a long time although I had already checked in via app; it took a long time to board; Seats we’re not comfortable; The way food was served was very weird and unpleasant since some people were served first even when we were sitting next to each other. Food was awful! Flight attendants were not very attentive.
Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room.
I liked the cleanliness of the flight, my check in bags got loaded into cargo for some reason and I had to wait over 30 mins for them to arrive becuase a thunderstorm hit and they people in charge didn’t want to drive the cargo section over in a thunderstorm.
They lost my baggage, if that can be improved it would be 5 star
優點： "Crew was excellent"
缺點： "Better seat cushions"
優點： "Crew were very gracious and kind."
缺點： "Food not as good as before"
缺點： "The aircraft was very cold and chilly."
優點： "Amazing crew. On-stop flight. All premium economy for reasonable price."
缺點： "Silk air"
缺點： "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
優點： "The crew was very helpful and courteous."
缺點： "The flight was delayed and I decreased my time in Singapore"
優點： "Crew was polite."
缺點： "For such a long journey, the plane could have been nicer."
優點： "Entertainment system ok"
缺點： "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
缺點： "Cramped seats, no leg room, horrible food, stupid COLD snack!"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "lot of turbulence, uncomfortable ride"
缺點： "entertainment system was good"
缺點： "The toilets were a little unsanitary."
優點： "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
優點： "The comfort and caring staff"
缺點： "Food serve a bit slow with the no of pax and long queue for the washroom"
優點： "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
優點： "So good to get on a flight where I can fit in the seats..."
優點： "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
缺點： "the call button did not work the tray table was almost impossible to pull in and out (BC)"
優點： "Ease of check in, very quick."
缺點： "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
優點： "business seats were excellent"
缺點： "all was good"
優點： "Staff worked very hard and were very helpful."
缺點： "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
優點： "Seats, crew"
缺點： "Nothing else other than above"
優點： "everything are okey"
優點： "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
缺點： "Seats were bit hard without proper head rest.entertainment kiosk was not working."
優點： "Staff are very friendly and good ."
缺點： "Food was very poor."
優點： "Very friendly crew & modern aircraft"
優點： "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
缺點： "Clean bathroom trash more often"
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
優點： "Good service"
缺點： "spicy chicken too spicy!"
缺點： "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
優點： "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
缺點： "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
優點： "Aircraft was OK."
缺點： "Cabin crew service can definitely be better. Should offer more snacks for long flights."
缺點： "Flight was delayed, but other than that, flight was great."
優點： "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
優點： "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
缺點： "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
缺點： "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."
Long line at check in. It should be able to move faster.
I think they are doing a great job in maintaining customer experience. I am satisfied and look forward to fly with them again.
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "The crew was very patient. The foid was very good"
缺點： "The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots"
缺點： "The crew was NOT friendly or helpful, and the dinner served was cold. The bread was even stale. The snacks and breakfast was fine, but it makes a difference when the only main meal is not good."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Nice crew."
缺點： "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."
優點： "Keeping time"
缺點： "There should be wi=fi."
優點： "The seats are very uncomfortable. impossible to be comfortable."
優點： "Food and entertainment"
缺點： "Baggage damaged"
優點： "Crew was ok Food was good Seats were comfortable"
缺點： "Overall was good and we definitely travel again"
優點： "Very poor service, the crew members were not friendly. Low quality food."
缺點： "Emirates have a big name in the industry but their presentation was really disappointing."
優點： "The crew is great . Service excellent"
缺點： "Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work."
優點： "cheuk in 快！吾使等太耐！"
優點： "Staff were friendly. Aeroplane clean"
缺點： "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
優點： "Excellent new plane good food friendly staff excellent entertainment"
缺點： "Staff not bring drinks regularly enough"
優點： "The flight was smooth. Food was good."
缺點： "Long wait while taking off from Dubai."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "Service from staff"
缺點： "One toilet was not in service and another ran out of water in the sink!"
優點： "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
缺點： "I did not like that only one bag is allowed on the flight if you are in economy."
優點： "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Love it. Classy flight attendants, great service."
缺點： "Crying baby"
優點： "enjoyes my trip"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Services and attention to detail"
缺點： "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
優點： "Great entertainment options, decent food, comfy seats with a lot of legroom"
缺點： "Boarding was confusing"
優點： "Good flight. Crew was professional, but not warm and welcoming . They were very accommodating when asked to switch my meal and for my daugters toy."
缺點： "Food again was too spicy. Please give a vegetarian option that includes dairy, fish and chicken."
優點： "Emirates flight was amazing"
缺點： "Bug in Kayak app cost me £60 through the flight not being confirmed and having to rebook. Be vary wary of the Kayak app."
缺點： "I had opted for wheelchair assistance and the same was not provided in New York airport. She was left on a taxi alone to get to next terminal. As she was traveling alone and has problems on her legs , she got nervous and this travel was a stress full one."
優點： "That it was on time and the service was excellent! Very smooth landing and departure!"
缺點： "That the touch screen in front of me had a problem and I couldn't navigate easily. It responded with delay."
Rude staff in business class on the flight from Istanbul to Islamabad. (Flight TK0710). Great/lovely staff in business class from Chicago to Istanbul (TK006)
Turkish Airlines have done well for us. I like the little art history lectures in the available videos! Also like the food, and the Turkish wine.
缺點： "Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal."
優點： "Not applicable"
缺點： "I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision."
優點： "Comfortable seat."
缺點： "Crew seemed to be having an off day. Not as organized and we’re rushed."
缺點： "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
優點： "As always, Turkish Airlines takes care of their customers with the best service."
缺點： "Seats could have been a little better."
缺點： "Great service, friendly team and most importantly great food"
優點： "The new aircraft is well put together and comfortable."
缺點： "Boarding and disembarking delays on both sides."
缺點： "The flight from Washington DC to Istanbul was very comfortable but the flight from Istanbul to Lahore was very uncomfortable. It was not worth the money. Turkish air line should use better And newer airplanes between Istanbul and Lahore"
優點： "The crew are very nice and the service is really good."
缺點： "The seats are not so comfortable, the leg rest is just in the way and not useful for me. The PA is overused which is annoying when trying to watch a movie."
優點： "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."
優點： "Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?"
優點： "Friendly crew. Plane well maintained"
缺點： "Delay, poor boarding"
優點： "Good crew. Good food."
缺點： "Hour delay with NO ANNOUNCEMENTS!!"
優點： "I enjoyed the food the most. The flight was short and easy."
優點： "We loved everything about our flight, plane was so quiet and service was amazing"
優點： "Likes: The staff were prompt and friendly. The food was more varied and imaginative than on other airlines. Also, the fact that you get a refund, without any hassle, if you need to change your travel plans, makes this airline unique."
缺點： "Suggestions: A few more centimetres of space between the rows of seats would work wonders. A piece of fruit (apple or tangerine) would add to the enjoyment of the food. A wider range and variety of movies would increase the quality of the entertainment."
缺點： "Boarding at Ataturk Istanbul airport was happening randomly. They did not follow the group boarding like in IAD airport."
缺點： "seats were definitely narrow"
優點： "The food was great and the onboard amenities were fantastic!! Would definitely recommend to anyone!"
優點： "The food is always good"
缺點： "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."
優點： "Food okay"
缺點： "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."
優點： "Loved the food and staff"
缺點： "Thermostat in the plain"
缺點： "They are telling me because I booked with Kayak through PriceLine or vice versa they will not give me any hotel for my 14 hours lay over."
缺點： "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"
優點： "Comfy seats, bit more leg room than other airlines. It arrived earlier!"
缺點： "The seats were hard and lacked legroom"
缺點： "seat 53 B is not a seat for human beings on a plane. this is the last seat on the plane. next to food area and bathroom. seat back does not go all the way back. it is not built for 10 hours flight."
優點： "Customer service and professionalism of crew was outstanding. It felt like how it USED to be on other airlines, and even better! The food service was great, and I appreciated the little necessities bag. The travel experience was a positive part of our trip, instead of the usual exhausting drudgery of traveling very far distances."
缺點： "The bathroom did get a little smelly, and, as a tall person, the leg room was very tight when people put their seats back."
優點： "Bathrooms need more attention from the crew because some passengers do not clean after use. I saw whole stack of seat cover papers laying on the floor through out the 13 hours of flight."
優點： "The movies."
缺點： "Not being made aware that for an international flight I would be only alloted one checked bag, I Brought both of my bags as I always do when I travel. I was aware I would incur a charge, but was surprised that not only would I be redirected from the long bag drop line back to ticket sales, but that they would charge me 10 € per kilo! So my bag ended up costing me double what my ticket cost me for a 4 hour flight. Never again."
缺點： "Vegetarian meals were not good."
缺點： "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
優點： "the service"
缺點： "the entertainment"
優點： "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
優點： "Comfort, service, entertaiment features and food."
缺點： "The airline has lost my luggage which has costs several hundred dollars worth of replacements and they have not been in contact."
優點： "I liked Sofia airport personnel friendliness"
缺點： "No entertainment system, flight attendants are not very friendly."
缺點： "There were 4 crying babies all seated closely together."
優點： "The meal was good and fulfilling The cabin crew dressed like a chef is a nice and fun thing."
缺點： "Slow boarding to the plane, passengers don't respect the different boarding class rule and the staff was not enforcing it. Passengers were standing in the plane after it landed but while it was still driving on the runway and they were opening the overhead luggage compartments risking other passengers health with falling luggage. Also since passengers were standing and the plane was driving on the runway, they were not stable and moving sideways and one of them hit a sitting passenger in the head by mistake. The on-flight entertainment system didn't work from FRA to IST The staff did not do a safety check (check if seat belts on all passengers, seats are in upright position) prior to the plane flying Overall I flew with them 4 times (2 way ticket, with connection flights) and all flights were late to depart and eventually arrive late."
優點： "I liked the service and the food."
缺點： "It could have been on time flight."
優點： "Free food, free check in baggage, free drinks, great and courteous service. Plus the plane arrived a head of time."
缺點： "Seating could of been roomier."
優點： "The flight was good. The boarding was appalling."
缺點： "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
優點： "Everything overall"
缺點： "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."
It would be much improved if the crew didn't force me to ride with my seatback up on an eight hour flight. What’s the point of a reclining seat if you’re forced to sit in the fetal position?
I paid for reserved seats with Lufthansa months before flying. Apparently no one relayed this to ticketing clerk as we were seated at the very back of the plane (row 46), next to restrooms and storage bins. Needless to say, we were unable to sleep for the entire overseas flight. We are returning October 11th via the same route and sincerely hope to have better accommodations.
We didn’t get our luggage!
Did not get to take it. Earlier flight was cancelled
The business class lounge was chaotic. Too many people. Not enough seats. In flight entertainment was limited. Not enough options and not many english versions
Being profiled for 'random' security checks because of your last name is racist.
This complaint has nothing to do with your airline, quite the contrary. I will be looking forward to traveling with your company again and highly recommending it. It has to do with the wifi service at both the LAX airport and the Munich airport. I have a Spanish phone company, and don't know if it has anything to do with it, but I could not sustain a connection at either airport. Again, thank you for the wonderful service and have a wonderful new year.
After sprinting to the gate because the flight we arrived on was more than 30 mins late, not a single crew member offered to help us find space for our bags or get seated. they were rude and acted annoyed we were holding up the flight when it was another Lufthansa flight that made us late. the plane was old and uncomfortable and when the guy in front of me leaned his seat back, I could no longer see my movie screen.
優點： "comfortable seats, quick flight"
缺點： "in-seat entertainment and a full salami sandwich instead of half for snack"
缺點： "It’s very very poor and flight radar is below average"
優點： "Crew was good. Nice meals. Good entertainment..."
缺點： "Budget seats are a little close when the person in front of you leans back, but not the end of the world."
缺點： "Better, cleaner seats. Poor movie selection and nott to mention terrible food."
優點： "Flight attendants were good."
缺點： "Didn’t have another sandwich on this flight because the first one on previous flight was very dry and were the same options."
優點： "Cheerful and very helpful"
缺點： "The food could be better"
優點： "The crew was amazingly friendly, efficient, and hardworking."
缺點： "After 7 hours, the seat became very uncomfortable. Not just a Lufthansa issue."
優點： "all great"
缺點： "my bags arriving!"
缺點： "Cancel flight detail was mess. Make my whole journey delay."
缺點： "My baggage was delayed till next day, and the handling staff was not enough to help for the chase."
缺點： "Food need be much better"
優點： "it’s wasnt a full flight, so that was nice"
缺點： "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
缺點： "My seats were broken on two flights--could not recline. Maintain the equipment better."
缺點： "The plane was uncomfortable and things were falling apart"
優點： "Great quality and delicious even for economy. Excellent service and personable attendants."
缺點： "The boarding process is poorly controlled and kind of unpleasant"
優點： "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
缺點： "Flight was over an hour late and no compensation from the airlines."
缺點： "It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS."
優點： "It was a short, smooth flight"
缺點： "I had paid extra to pick seats and they were moved without informing me prior to the flight."
缺點： "Totally Re routed. Bleh."
缺點： "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"
缺點： "Lost my luggage . I am in Madrid with no luggage."
優點： "Good customer service"
缺點： "Seat was not comfortable and food was not great"
缺點： "Flight from Frankfurt to Copenhagen was over an hour late. Flight from Copenhagen to Frankfurt was also late, causing us to miss our connecting flight home on United."
優點： "Comfortable seats, nice they still give a snack"
缺點： "When I picked up my luggage one piece had a broken zipper and my belongings fell out"
缺點： "As I checked in for the flight around 10 am on Saturday my ck in was "finished" because our pass ports were due to expire in April. We were not allowed to board our flight and the passport office is closed until Tuesday. As a result we lost $700 dollars to the hotel booked and Lufthansa may not reimburse us for the flights which were over $2000. Absolutely horrible service, no help. Negligent in informing us rapier when i chose seats for the flight. The flight was also delayed 2 and a half hours. We now have no vacation for which we paid $3000."
缺點： "Limited choice of types of meal - no vegetarian option."
優點： "We reached our destination eventually..."
缺點： "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."
優點： "I liked the ability to have some air circulation, which was not offered in the first flight, so that was nice. The ride was smooth, quick, and mostly comfortable, although I did wish I could have a little more elbow room. There was no entertainment, but that was also fine because the flight was fairly short. Overall, I don’t have any complaints."
缺點： "Small flight, and just a little bit of elbow room..but no complaints (besides the crying children, but that’s usually a given on a commercial flight)."
優點： "Real silverware and glasses for dinner and the best blanket on any flight I've ever taken."
優點： "Very helpful and nice cabin crew, very tasty food! And comfortable sitting. Would recommend to a friend."
缺點： "That damn crying kid behind me that kept kicking my chair and crying the whole 8 hours."
優點： "Same as above."
缺點： "Same as above."
優點： "Great service across the board! Wonderful, experienced staff!"
缺點： "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."
優點： "On time all the time"
缺點： "Food getting worse year after year."
優點： "Flight itself ok"
缺點： "Three gate changes. Finally herded us into a holding area to bus us 100 yards to the plane. After carefully having small children and special needs go first into holding it was a free for all to get to the bus."
優點： "The food, comfort, and entertainment"
優點： "Fast boarding. Smooth flight. Good entertainment. Very pleasant."
缺點： "Flight attendant complained about a passanger right in fron of her in a different language. I understand both languages. Completely unprofessional."
優點： "Movie selection, wine and food"
缺點： "Crying babies - outside of the crew control"