Waited Over 5 Hours for a 1 1/2 hour Flight. Manila AirPort is absolutely pathetic. This was after Cebu Pacific personnel tried to overcharge me for excess baggage.
缺點： "I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket.."
優點： "Boarding was smooth and quick."
優點： "The boarding was organized"
缺點： "Free snacks?"
優點： "The airline assigned the latest airplane to my flight. Its USB charging port was good."
缺點： "I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner."
優點： "Serge and the cabin crew were grey. The pilot made up 20 minutes on a 1 hour flight, came in late from previous flight."
缺點： "Scheduling. CP is ALWAYS late, and messes up connections. Hard to coordinate remedies with my phone turned off. It hadn't been once, 10, or 20 times, but EVERY time."
優點： "Yes, the crews were super. They keep entertaining us the customers. Thanks guys"
缺點： "Improve on the congestion of DVO"
優點： "Nothing. Website did not notify me when booking that visa for us was required so I did not even get to fly to my destination which was a waste of my time and money to drive 5hrs to the city and not get any of my money back."
缺點： "Put a notification when rsvp’n ticket that certain countries need a visa approval from their country before booking. Wasted my time/money so I didnt even get to go to Vietnam n wasted a 5hr drive to my city. At least could have gave me some future discount code since I couldn’t get any money back"
優點： "Price and convenient"
缺點： "Service and flight comfort"
缺點： "3 hr delay plus I got bumped off my return flight"
優點： "Did not like the flight at all."
缺點： "5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier."
優點： "I enjoyed the captains announcements"
缺點： "Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable"
優點： "Clean and new plane"
缺點： "Delay of one hour after biarding due to congestion at manila...this has to be the worlds worst for delays"
優點： "Crew were very friendly"
缺點： "Its a cheap airline.what do u expect?"
優點： "Seat was ok. A little hard, but reclined enough to help. On time-a rarity for Cebu Pacific."
缺點： "At least a small meal and drinks on a 8.5 hour flight."
優點： "Seat was ok but could not sit with my husband"
缺點： "Check in queue at Bangkok Airport was very long nd took ages"
優點： "Smooth flight, friendly service."
缺點： "We sat on the tarmac as take-off was delayed by 45 minutes."
缺點： "There should be a non-applicable button, since there’s none....I should just pick one star."
優點： "On time, allowed very early check in up to 4 hours before flight time"
優點： "Nothing much. The flight crew were ok."
缺點： "Flight was delayed 90 minutes. Boarding and departure lounge area was utter chaos because the Cebu Pacific staff were not clear about which flight waa boarding. The plane was horribly cramped. Extra seat rows had been installed to get more seating on the plane. That might be ok for the average 5'4" Filipino, but at 6'1", I literally could not fit my knees behind the seat in front of me. As a result I had to twist my legs into an uncomfortable position for 2 hours. Not fun."
優點： "At least no gate change or delay..shock shock"
缺點： "Checkin as usual was understaff and slow....agent refused to enter our getgo numbers or change our seat assgnment as had been done in the past. Refused to orint boarding pass because i had on my phone....i dislike this and want paper backup! Speaker system for gate announcements at term 3 is the worst! Boarding is always bad but now a new system to read tickets is worse than ever! My knees touch the seat in front it is so crammed...at least short one hour of discomfort."
優點： "Nothing about lastminute.com"
缺點： "Lastminute.com rebooked my outbound flight two dat past the original booked date then left the return flight the same which meant the return was before the outgoing. Then to make it worse they tried to charge me additional 80 pounds to change the return ticket."
優點： "Great customer service! Checking in was very fast!"
優點： "Crew seemed friendly and curtious"
缺點： "Checking in seemed long, snacks or meals weren't available unless prearranged at an additional cost....scheduled connecting flight to catarman, very long wait in amundane terminal lacking enough seating....suggesting that both airlines,PAL & Cebu Pacific coordinate flights better to cut down layover time in the inadequate Clark terminal."
缺點： "I had the fattish person next to me who had most of his body in my seat."
優點： "Efficient boarding"
優點： "Everything also wants money, very expensive."
缺點： "Everything is also no good."
優點： "The timing of the Cebu Pacific flight from Bali to Manila was fantastic. Short immigrations lines in Bali and upon arrival in Manila. Seats were better than expected, although we paid extra for the 2nd row. Crew was professional."
缺點： "We pre-ordered food and it was soggy and over cooked. Not worth it. Flight left late. Flight attendants were not helpful,"
缺點： "Very uncomfortable seats."
優點： "Cebu pacific is one of airlines who prescribe to a pay as you go additude. Be prepared to pay for everything after you pay for your ticket 7kg carry on max limits pay for the food you may or may not eat, and if you get cold easily bring warm clothes. No joke this was the coldest airplane I have ever been on in my 15 years of travel, so cold in fact that upon taking off you can hear the ice crystals breaking loose and traveling through the air system. I am going to say that the plane was in good condition and the flight attendants and pilot crew seem to be well trained as well as very polite."
優點： "Early and on time"
缺點： "The Allocation of 5 kg per customer for the check in was too small, and they didn’t have an option to upgrade or increase"
優點： "New ish planes"
缺點： "Reduced leg room"
優點： "On board Staff was great. Made everyone as comfortable as possible."
缺點： "Agent misquoted me overweight baggage charge by half. The service agent that had to break the news to me was horrified. I paid as much for the bag as the original flight. Seats were very tight. ( I am 6'1") Next time I will fly a regular airline for the same price that I spent. Pay for bag. Pay for insurance pay for food and drink on an international flight. So wrong."
優點： "The price"
缺點： "3 out of 4 flights were delayed by 2+ hours"
優點： "No fuss,simple budget air travel"
缺點： "Nothing,does the job for a 1 hr flight"
優點： "The entire process was a breeze"
優點： "Staff were friendly"
缺點： "It's a budget airline so don't expect complimentary food or drinks. You get what you pay for."
優點： "Nice modern plane, great crew."
缺點： "Modern compact seats not very comfortable, and very little kneeroom. But fair prices, so overall a good value."
缺點： "Our flight was 1 hr late!"
缺點： "Flight delayed over two hours."
優點： "Our flight was comfortable and problem free."
缺點： "The only thing that was a little inconvenient was the flight was more than an hour late."
缺點： "Crew were so slow to take food orders. It wasn't free and not everyone wanted to order so I didn't see any other reason."