The flight was smooth and attendants were efficient. Food was mediocre. Lounge food in Dubai was not good. Lounge food in Milan was excellent.
優點： "Seats were comfortable and crew was great"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
缺點： "Passengers were not always putting masks on and for unnecessary reasons"
優點： "Excellent care of crew to ensure social distancing is adhered at all times."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Delayed flight and the procedures took very long."
優點： "cheuk in 快！吾使等太耐！"
缺點： "food was average"
優點： "Everything from take off to service to landing. Was superb, real proffessionals."
優點： "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
缺點： "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
優點： "Neat and clean. People at Newark airport"
缺點： "Service of air host. Attitude of people at Dubai airport"
優點： "Boarding was efficient."
缺點： "The crew was non existent when something was needed, and a flight attendant tried to move us from our purchased seats to accommodate a woman who moved 3 times. While the attendant was mistaken; he insisted on seeing disturbing our sleep and asked to see our boarding pass as if we were not being honest. All that he said was , “oops, wrong row” and moved on as if nothing happened. No apology, nothing."
缺點： "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Baggage claim in Newark horrible and slow. Not the brightest people here."
缺點： "It was too cold in the airplain"
優點： "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
缺點： "Honestly, nothing. I was beyond impressed."
優點： "All usual good emirates services were back"
缺點： "Didn't find anything worth mentioning"
缺點： "Screens (for in-flight entertainment) kept freezing, not as much legroom as previous flights (BKK-DXB, DXB-SIN, NBO-DXB) on Emirates"
缺點： "high price and long waiting time"
優點： "Aircraft and entertainment are still among the best , and overall it compares well to intl competition"
缺點： "Emirates of a few years ago was more comfortable and the rewards scheme was more generous. I hope they can think about giving Uae residents a fairer shake as we seem to pay a lot more for flights. Silver members used to get access to lounges but not anymore?? Taking things away feels worse than if we never had it before. Abu Dhabi Doha and Sharjah are all near and cheaper to dxb and it’s tempting to switch as they offer a comprable service. Also dxb is overcrowded itd a long taxi and walk depending on your gate."
缺點： "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
缺點： "Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air"
缺點： "They treat you what kind a color your Skin color"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Great legroom, quiet plane, seat free next to me"
缺點： "Not much"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."
優點： "Service is generally ok. Polite and ontime flight (infact ahead of schedule."
缺點： "The entertainment system is getting old and buggy. I have sat on United's international flights now and their systems is som much simpler but fast and responsive. They should try and change it to United's."
優點： "The two checked bag allowance is very helpful - especially for someone who travles for projects, for long times and is on a tight budget. The staff were very attentive. Frequent offers fof drinks to stay hydrated was very good. The seats were large enough to be comfortable. The number of entertainment options was exceptional."
缺點： "The air plane was freezing cold - I could not even be comfortable sitting in my seat with a blanket on. The woman next to me had 2 blankets on. I could not check my luggage when I arrived at the airport. I had to sit with my luggage for 3 hours just waiting to check it. So I could not enjoy the 7 hours I had before my flight - to walk around the city, or even shop in the airport. I could not select a seat when I checked in on line - even though it was 20 hours before my flight. Even though I was traveling alone I could only get a middle seat. There were no non-meat food choices for the meal. We could not hear the announcements at boarding - no one knew what was being said."
優點： "adequate leg space,to stretch and walk around"
優點： "Reservation and boarding process are good. The condition of the aircraft is excellent. Onboard service is also good."
缺點： "The taste of food served was far below standard. I had hard time eating their food. Emirates used to serve better food in the past but in recent time the quality has worsen."
優點： "Online checking"
缺點： "N/ A"
缺點： "Missed flight because checked bags took to long to get back"
優點： "Everything...food and staffs were great"
優點： "Good entertainment"
缺點： "Seat was broken, the crew was unresponsive to calls, food was expired/bad. Seating was terribly uncomfortable because it was broken. I couldn't recline and the crew didn't really help. I love Emirates and I always fly Emirates. So this was an exception and very disappointing."