Excellent, keep up the good work
화장실이 더러웠어요, 화장실이 개수가 많지 않아요
It could be better if you let the seniors check in,like the family with children. I’m pertaining the seniors that are not in the wheelchair who are in the long line with other passengers. It will be greatly appreciated. Thank you.
The flight experience met my expectation of Korean Air. Keep up the good work.
優點： "Was able to get rest"
缺點： "Less new movies and kids movies"
優點： "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."
優點： "Very nice trip"
缺點： "Clean the restroom more often"
優點： "Boarding services"
缺點： "On-line cellphone app interface in mandarin version could be better."
優點： "EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile."
缺點： "I can't think of anything I disliked on this trip."
優點： "The crew was great. The technology is great. I enjoyed the movies."
缺點： "I wish I had more water."
優點： "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
缺點： "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
優點： "Great customer service"
缺點： "It was hot and no airflow"
優點： "I liked the seats and the comfort."
缺點： "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
優點： "Thank you very much. Im so Happy"
優點： "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
缺點： "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"
優點： "I am big person, and being able to cross my legs even in economy seats is a real relief. Good selection of Hollywood and Asian films was enjoyable. I liked that our flight data was always viewable in a variety of formats."
缺點： "the cabin temperature was a little hot. The staff tunred it down after i asked, but even then it was still a bit warm for me. People who are cold can put on blankets or jackets, but people who are hot can't remove clothing, so i think a lower standard temperature setting would be nice."
優點： "I liked the fewer seats. Ready to get out of."
缺點： "Constant turbulence made going to the bathroom troublesome"
優點： "Had a fantastic time, it exceeded my expectations."
優點： "Crew is rather polite and courteous."
缺點： "On-board entertainment system wasn't working until 5min into the air."
優點： "Everything went very smooth and easy! The ride was relaxing and went great!"
優點： "Food was pretty good too. Great service for the price!!!"
優點： "Flight attendants are awesome."
缺點： "The guy next to me was very drunk. He scared me a little bit."
優點： "Staff great"
缺點： "Food selection"
優點： "The crew were excellent."
缺點： "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."
缺點： "There is no information of ticket before issue the ticket, so I face the trouble.. finally my wifr lost return ticket"
優點： "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
優點： "Service, people, space, entertainment"
缺點： "I'm vegetarian so there were no vegetarian options"
優點： "tye food was amazing!"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
缺點： "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
優點： "Very nice and comfortable flight"
優點： "Service counter check in was very helpful"
缺點： "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
優點： "They listen to your request kindly."
優點： "After requesting a special meal, the flight attendants made absolutely sure of my identity before passing the meal to me (which was GREAT!). Having the pillow, blanket and headphones ready in place when boarding was considerate of Korean Air. Of course, no matter what, having to ask people to accommodate the requests to use the lavatory got old really fast (I had a window seat) but it's what had to happen. Overall, for such a long flight, the airline is a pleasant one with which to fly."
優點： "Arrival and departure crew got mix up with no chairs available."
缺點： "I would like them to organize for smooth procedure and no confusion to the passenger. Help and guide them for their travel and be safe at all times."
優點： "The beautiful and friendly air syewardess."
缺點： "Not comfortable sitting on the cramped seat."
優點： "Rr00m for legs and food"
優點： "Excellent entertainment selections on the flight."
優點： "At Denpesar, I had to change my flight at the last minute. The Korean Air staff were exceptionally helpful and provided great customer service in this situation."
優點： "Good food, friendly staff, great service"
缺點： "The seats could be bigger"
優點： "Food, staff, comfort, boarding, amenities + minimal turbulence!"
缺點： "Baggage handling (rough), de-planing."
優點： "I missed my early morning flight and Korean Air allowed me to change my ticket for a later flight at no cost to me. The crew was very sweet and attentive. I'm so grateful that I was allowed to catch a later flight without having to pay."