The service leaves much to be desired.
缺點： "Baggage payments n information"
缺點： "I loved everything about Turkish Airlines. Their food is one of the best! You can eat it all and actually tastes good! The level of individual service, unbiased service, is amazing. The crew is polite, well kept, and dare I say very good looking. All my flights with them departed and arrived as scheduled, always!"
優點： "On time, friendly check in staff"
缺點： "Food was very poor in Turkish Airlines standards"
優點： "Turkish Air’s boarding is very good and their food and entertainment is good"
缺點： "I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc."
優點： "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
缺點： "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
優點： "The crew was amazing and service was very professional."
缺點： "Lower prices!"
缺點： "The are not nice at all"
優點： "Food was excellent"
缺點： "Temperature way too warm"
優點： "Food was tolerable. Good cabin temperature. Good lumbar support and pillow."
缺點： "Horrible leg space on the first leg of the journey. Air hostess we'e very inattentive. Asked for a blanket 3 times and still didn't get it. Also they had a poor attitude. Power outlets don't work on multiple seats. Oh and again no leg room. Zilch."
缺點： "No flat bed in business class. Flight delayed and 1 hour 10 minutes late; my bag did not make the connection in Istanbul. My bad is due to be delivered tonight."
優點： "Everything else but seats."
缺點： "Seats are very small and there is not much room even though I am only 5.4 and 140 pound."
優點： "The crew were all very nice and the food was good."
優點： "The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well."
缺點： "Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago."
優點： "Staff was good"
缺點： "6 hrs delays"
優點： "On time"
缺點： "Seats are not very comfortable. Narrow and hard."
缺點： "Horrible service I will never go with this airline The attendants never came to us when we needed them this is my second time The attendants don’t care and don’t even love k at you"
優點： "Largely pain free experience"
優點： "Entertainment n meals"
缺點： "Not sure"
缺點： "Very poor boarding conditions. The board only said "proceed to gate". Once at the gate, there was not one single boarding announcement. People next to the representatives started to get up and everyone else followed."
優點： "The staff were very welcoming and the seats were very comfortable"
缺點： "Flight was a little delayed"
缺點： "AIR CONDITIONING WAS NOT SUFFICIENT TO COOL THE CABIN ."
優點： "Crew was good Comfortable seats"
缺點： "flight was bit hot food could have been better entertainment unit touch screen wasnt responsive on flight"
優點： "they provide such a great service so that I cannot find anything else to complain."
優點： "Everything good"
缺點： "All good"
缺點： "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"
優點： "Crew, food, beverages, and entertainment were very good."
缺點： "Flight from JFK was delayed, and as a result we've lost our luggage. Unfortunately, Turkish airlines has no delivery service at Kharkiv, which is absolutely inconvenient."
優點： "Did a very good job of efficiently, securely dealing with US requirement of no laptops, no tablets allowed on flights from Middle East."
優點： "The ride was very smooth and entertainment was good. Food was okay. Attenants were friendly."
缺點： "Extremely hot no air conditioning. .and seats very cramped. This was unbearable."
優點： "Great entertainment system and tasty food!"
優點： "The cabin crew was outstanding, food good. A good choice for drinks and very nice selection of entertainment."
缺點： "I couldn't get the on board wi fi to work for some reason."
缺點： "Please change my meal request from diabetic to regular"
優點： "The food was delicious."
缺點： "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
優點： "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
缺點： "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"
缺點： "Too bad there's no entertainment options, or even wifi, on these relatively short flights."
優點： "friendly crew and superior service"
優點： "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"
優點： "I like the movies"
缺點： "boarding should be handled better than what i saw at Istanbul. a man checking every ticket manually which cause many long line and waiting to get to the bas"
優點： "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"
優點： "Flight was on time."
缺點： "The food was poor. No choice and the same, cut-down beef meal I had several times before. I suggest the "cook" on board be dropped and the meals improved."
優點： "The ride was comfortable and smooth. I loved the Turkish Air lounge in Istanbul and also the movie screen was easy to use, although there was a problem with the screen on my flight from Istanbul to Hong Kong."
缺點： "The food was good but some of the appetizers were not that good. The red wine was not so good, tasted cheap."
優點： "Friendly workers"
缺點： "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights and they are not as attentive as in first class"
優點： "Friendliness toward kids was really good."
缺點： "The movies didn't work until an hour after the flight started. Really."
優點： "Love everything... i was actually surprised... The crew was the bes"
優點： "The food was exceptional! The staff was always accommodating. Attention to the details was appreciated."
優點： "Food service was ok"
缺點： "My seat was uncomfortable for an 11 hour flight with a 1 hour delay, the stewardess didn't address my issues, initially the foot rest didn't work and the guy behind me wouldn't allow me to push seat into recline position. They also lost my luggage but was found a day later."