TPE - BTU
缺點： "Vegetarian Food need to Improved."
缺點： "Vegetarian Food need to be Improved...."
優點： "Terrible airline company. It’s a ripoff!"
缺點： "Honesty. Ripoff!"
優點： "Different seat location for family of five Missing luggage"
優點： "Our luggage missed the connection but the situation was well handled"
優點： "The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected."
缺點： "I am more than pleased with the service I received, keep up the work Kind regards Shane"
優點： "Everything on the plane was fine, and the service was great."
缺點： "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
優點： "Crew are nice,but the seat need to improve"
缺點： "The seat need to improve"
缺點： "Better treatment of luggage. Better business class service. Food was poor."
優點： "All went Well, no delays, good service."
優點： "On time"
缺點： "Everything. Bad business class food. Old movies. No inflight service."
缺點： "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"
優點： "Some staff were good others could not be bothered."
缺點： "Nicer staff"
缺點： "Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel"
優點： "The crew was extremely hospitable, and the food was excellent."
缺點： "Creaky seats in business class, below average selection of inflight movies and food that was substandard. This was a very oddly configured A330 with the seats in business way too close to each other. Every time they make an announcement you have to deselect whatever you were watching again."
優點： "Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill"
缺點： "Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS"
優點： "Crew and food was amazing"
缺點： "Landing could be more softer"
優點： "Economy seats arent different from other airlines. Flight was good in general"
缺點： "Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help."
優點： "On time"
缺點： "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"
缺點： "aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard."
優點： "The hospitality of the staff Smooth sailing process"
缺點： "The food and the seats and leg room is too small especially for larger people"
優點： "Smooth flight, great entertainment"
優點： "Friendly staff, smooth ride, easy boarding"
缺點： "The air con totally not cold!"
優點： "Having 2 seats to ourselves"
缺點： "Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr"
優點： "Not much"
缺點： "Left late with no explanation"
優點： "easy securityand boarding at kl"
缺點： "food bland"
優點： "The ground supervisor offered me access to gold lounge. It was a nice effort since his boss said no to upgrade."
缺點： "Flight rescheduled without accommodation offered. When asked for upgrade for flight as compensation for 18 hours lost time supervisor said no No vegetarian food options. Said they will compensate me for my expenses once I file a claim which takes months of pestering airline for."
優點： "Crew on board did their best."
缺點： "Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry."
優點： "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"
優點： "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
缺點： "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"
優點： "I was surprised to board an A380 to fly from KUL to BKK"
缺點： "In Bangkok we had to get off on the field to board a bus"
優點： "Friendly crews"
缺點： "Seat allocation was not proper for maximum comfort as flight wasn’t full"
優點： "Fast flight and boarding time"
缺點： "Inflight food was bad, luggage at the airport took Long"
缺點： "Crews were only thinking of completing their tasks. I had been standing for 10 minutes in order to have the crews gave way. They were cleaning post lunch. I was told to wait till they were done."
優點： "food was good and overall good economy class flight"
缺點： "distance between rows seems shorter than other airlines such as Emirates"
優點： "Retested additional blankets and got them."
缺點： "The crew was in a hurry to provide drinks and remove trays; ttrays were no hot drinks provided; overall, the crew seemed cold and not approachable."
優點： "There were choices of foods. I really liked the fact that they considered Korean natives as they gave kimchi together with their dishes. Attendants were polite and kind. 30kg allowance is a great merit too."
缺點： "Frequent delays in flights and changes in timings. There were many passengers and it's quite hard to carry my carrier through the alley. The foods may be in variety but did not taste very nice."
缺點： "Staff still very grumpy.. food is bad but much than flight leaving from Malaysia."
優點： "Can’t find anything good."
缺點： "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."
缺點： "Toilet was not cleaned."
優點： "Service and integtity"
缺點： "I m dont have my bagage....i sait to long time IN airport and all my médecine ..is inside Nous people replat on page facebook"
優點： "Friendly & attentive crew"
缺點： "Departure delay (10 minutes)"
優點： "Crew was accommodating enough to provide for us during this cancelled flight."
缺點： "Better and open communications with what's going on. They were helpful and efficient but needed a clearer and more concise communication line to get us mobilized and ready to go."
缺點： "Lost bags"