優點： "Friendly staff. Both two meals were awesome."
缺點： "Already done."
優點： "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
優點： "The service was excellent"
優點： "Great seating"
缺點： "Free internet in long flights"
優點： "They were very generous with food and drinks. It was a pleasant flight."
缺點： "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
優點： "Crew was attentive."
缺點： "The entertainment was rather limited."
優點： "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
缺點： "Change the food menu, boring with the same menu"
優點： "Crew was friendly. Seafood pasta was good."
缺點： "I wish all airlines have a foot rest."
優點： "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
缺點： "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
優點： "Okay in general, nothing impressive"
缺點： "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
缺點： "Transit time is good for way too tight"
優點： "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
優點： "Great service!"
優點： "Flight time"
優點： "Good air line. Threat you well, enough food very good service."
缺點： "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
優點： "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
優點： "Spacious and comfortable bed."
缺點： "The food wasn't that great. Average at best."
缺點： "The desserts. The bun."
優點： "Nice and attentive crew"
缺點： "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
優點： "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
缺點： "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
優點： "Entertainment excellent, cabin crew superb"
優點： "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
缺點： ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."
優點： "SQ did a great job again. I plan to fly them in the future."
缺點： "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."
優點： "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
缺點： "Not much. This airline is up there with the best."
優點： "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
優點： "Excellent service. Good food. Very attentive and responsive flight crew."
缺點： "Space was too tight"
缺點： "The cabin was quite warm"
優點： "I like the services from Singapore Airlines."
缺點： "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
優點： "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
缺點： "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
缺點： "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
缺點： "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
優點： "Boarding was good"
缺點： "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
優點： "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
缺點： "Don't change anything!"
缺點： "Old planes and screens."
優點： "Service was best in class"
缺點： "Planes are old. They never seem to use newer planes on the Brisbane leg."
優點： "The comfortable with pillow & blanket given... Crews are friendly & approachable."
缺點： "The food is average taste... a bit salty :("
優點： "Everything is excellent!"
優點： "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
優點： "Great food, friendly staff, on time... what else do you need?"
優點： "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
缺點： "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
優點： "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
缺點： "The movies choices in the in-flight entertainment were wanting."
優點： "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
優點： "Customer service , crew was nice"
缺點： "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
優點： "Movie selection, very helpful crew and good quality food."
優點： "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
缺點： "Everything was perfect"
缺點： "Good as expected"
缺點： "Ensuring passengers left room for everyone's bags. There was a man who put many items up above leaving me no room for my bag in the bins >:("
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "More movies."
缺點： "More movies."
缺點： "plane was 2 hours late, which sucks. they don't tell you it is going to be 2 hours late. you couldn't enter the boarding area (in Taiwan airport) until one hour before departure. if you you are familiar with Taiwan airport, then you know the a then they tell you the plane will be another hour late."
缺點： "Better foods and drinks"
優點： "Seat is very comfortable..."
優點： "Crews are excellent"
缺點： "More legroom"
優點： "Being able to check bags and get boarding pass at Taipei Main station prior to boarding MRT (similar to Hong Kong) is a very useful convenience. EVA staff there were extremely pleasant and helpful."
優點： "attentive staff"
缺點： "they destroyed my suitcase"
缺點： "Same as above"
優點： "Some were so nice with smiles all time"
缺點： "Some looked so cold that even wanna get you a tea and forget about it."
缺點： "No comment"
缺點： "Incredibly slow wifi"
缺點： "Comfort, I need to get to where I can fly first class"
優點： "On time"
缺點： "All was ok"
優點： "Excellent staff!"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Departure and arrival time"
缺點： "I didn’t like the last meal that they served. It’s fish fillet with tomato sauce and no other option."
優點： "I slept all the way"
缺點： "Delay for 1 and half hour"
缺點： "Some people not make a line"
缺點： "Could use salt and pepper, it was not offered."
缺點： "Smaller seat now with emergency seat"
缺點： "Serving are very poorly"
優點： "Complimentary upgrade based on being star Alliance gold. Thank you"
優點： "same comments as the Toronto to Taipei sector...."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Staff was very helpful. They went above and beyond."
優點： "Everything Hello Kitty."
缺點： "Ugly uniform."
優點： "Staff was extremely attentive and friendly"
缺點： "No complaints"
優點： "Western airlines, especially U.S arlines should learn from these folks a thing or two about costumer care. Great job, Eva!"
缺點： "The 6 hours layover."
優點： "Had reclineable seat... Was able to sleep. ..."
缺點： "No complaints. ..."
優點： "On time"
優點： "Nothing 4 times flights cancels and layover increased from 1 hr to 8hrs and 35 mints i am not buying any more tickets from kayak budget air staff is to rude"
優點： "Good service"
優點： "Everything is perfect."
缺點： "Nothing to complain, simply perfect."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Food was good. Flight was very organized."
優點： "Seat was very comfortable, and food was amazing"
缺點： "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
優點： "The crew was just fine."
缺點： "Checking on the cleanliness of the toilets frequently"
優點： "The crew in this sector is ALWAYS rude, and the food is substandard."
缺點： "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"
優點： "Easy booking of flight"
缺點： "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."
優點： "The food was so good. The crew was so helpful too."
缺點： "The seats were tight and not so comfortable."
缺點： "Boarding system did not work temporarily and the boarding was delayed"
優點： "Onboard wifi"
缺點： "The PA system can be deafining when it interrupted the music. Overall it is just another cattle class now."
優點： "cheuk in 快！吾使等太耐！"
優點： "Overall flight was good."
缺點： "Flight attendants were helpful but didn’t smile much as I see with other airlines."
優點： "The ecperience"
缺點： "Food was poor"
優點： "Professional behavior of staff and overall cleanliness."
優點： "It was wonderfull"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "The ICE entertainment"
缺點： "Caused me a 20+ hour layover in dubai in a horrible hotel"
優點： "The crews"
缺點： "The wifi is bad the food is bad im in business class"
優點： "Crewman friendly service and try to betas much as they can"
缺點： "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
缺點： "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
優點： "The journey ending"
缺點： "The length of travel!"
優點： "Just a fantastic crew, great airplane the Air Bus much more comfortable than the 777 .."
優點： "I liked how I didn't get jet lagged"
缺點： "Half the food was good half was just okay"
優點： "Great service! While first time, I had a great experience."
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
缺點： "Taipei airport was not great and confusing."
優點： "No wonder Emirates is one of the best airlines in the world!"
優點： "Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Beautiful planes, clean, crew members very cordial and attentive. Entertainment rock solid as always."
缺點： "Stuff slightly young and overly cordial, sitting at exit row and people were allowed to loiter by the service pass, chatting etc. Crowded flight mgt justify the above."
優點： "Crew were friendly"
缺點： "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."
優點： "Boarding was smooth enough, take-off was roughly on time, and the flight as a whole was a bit faster than predicted. Friendly flight attendants. Plenty of entertainment options (movies, TV, music). AC outlet on seatback made it possible to charge devices in-flight."
缺點： "Food was so-so, and not particularly healthy and loaded with carbs (e.g. potatoes plus crackers plus pasta salad plus very sweet desserts), but overall somewhat typical for air flights in my experience. Seat pitch (aka leg room) was basically adequate for me (6' 4"), but not great. Touch screens on entertainment system on both outbound and return flights were a little wonky -- needed re-calibration, so it was impossible to activate virtual buttons near the edges of the screen."
優點： "excellent services thanks"
缺點： "services provided to impaired handicap persons ,need improvement thanks"
優點： "The flight itself was fine"
缺點： "But the next morning I became violently ill and had to be hospitalized. Before we took off Emirates reported they were deciding whether to remove a sick passenger from the plane before taking off, which they ultimately did. I wonder if everyone on the flight got sick."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "It was fine. Crew was pleasant, though obviously stretched thin. Food was decent. We ran a little late boarding, but they managed to take off almost on time."
缺點： "The 777 was crowded and had very little leg room. Our seats were worse than most, as they were over the wing which limited visibility and restricted the already limited leg room of that passenger even more."
缺點： "I have transit for 18 hours and they did not give me a hotel I had to pay for it because they were saying my ticket is not eligible are you really get disappointed from this"
優點： "Movie options were good"
缺點： "Food was mediocre, service was poor crew took 20 mins to answer the request, our food was served very late, no legroom, no good snack refreshment options"
缺點： "They made me check my hand luggage, did not pay attention to what airline I would get on my connection flight, neither got my warnings about it. They sent my bag directly to my destination but the other airline wouldn't pick up."
優點： "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
缺點： "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
缺點： "baby food could have been served baby bassinet installed only after asking multiple times"
缺點： "Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard."
優點： "Comfort and food with good entertainment."
缺點： "Crew could be trained for better service, most all were rude and annoyed that they were there."
優點： "The food was amazing and the crew was great from Chicago to Instanbul."
缺點： "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."
優點： "Flight arrived on time."
缺點： "Boarding was unnecessarily chaotic."
優點： "Punctuality. I also had an upgrade which was super great!"
缺點： "More choices of movies would be great for long hauls"
優點： "The crew was good. The seats were not comfortable."
缺點： "food could have been better."
優點： "It was a true Turkish Airlines experience! Awesome as always!"
優點： "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
缺點： "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
缺點： "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
優點： "The seats have more room. The food is good. The in-flight entertainment is great. The cabin crew is wonderful."
缺點： "Nothing. Everything was great."
優點： "Good entertainment options. Good food."
缺點： "Bumpy landing"
優點： "The entertainment was a nice touch, the food and drinks given, and the restrooms were clean."
缺點： "Crew was a little unfriendly, they missed us for lunch and we had to ask."
優點： "Hot,moist washcloths & overnight travel kits (slippers, toothbrush & paste, sleep mask, ear plugs) , good food, flowers in bathroom - first class touches in economy !"
缺點： "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
缺點： "Older plane, uncomfortable seats, no individual entertainment systems. Long boarding without a lot of staff facilitating extra coat/overhead luggage storage because of winter, then we sat on tarmac for two hours because they missed their slot to take-off."
優點： "Friendly and accommodating crew, surprisingly great food, and nice drink options."
缺點： "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"
優點： "Love it"
優點： "Very spacious seats, attentive and friendly crew, delicious food selection and presentation of food, fresh food offered for snacks, outstanding lounge in Istanbul"
缺點： "Extra security check before getting on the plane during which my 11-year-old son was separated from me since they had different lines for males and for females."
缺點： "Headphones did not work"
優點： "Best flight crews and food I know of"
缺點： "Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination."
優點： "The crew was friendly and helpful. They were in the cabin often offering complimentary food and beverages. The seats were spacious even for my husband who is 6'1". There were many complimentary viewing options on the television as well."
優點： "service was excellent!"
缺點： "food wasn't enough or good"
優點： "Crew was nice and courteous."
缺點： "I'm 2.05m tall, and had no leg room or an exit seat. These seats should be saved for these specific occassions, which made the flight uncomfortable."
優點： "Comfortable plane Good food Friendly service"
缺點： "The last minute gate change--"
缺點： "My flight was cancelled"
優點： "same as above"
缺點： "same as above"
優點： "Pleasant crew, great quality service, good food."
缺點： "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
缺點： "small seats and no room"
優點： "We flew a B777-300 on a 1 hour flight, a very interesting experience!"
缺點： "Boarding was not announced anywhere, it just started after people got up. Beware of this idiosyncrasy if traveling in Turkey. This has happened to me before."
優點： "It was a pleasant experience,"
優點： "Wonderful food and service and movies."
優點： "Comfort, service, entertaiment features and food."
優點： "food was excellent"
缺點： "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."
缺點： "The cabin crew were no where to be seen most of the flight at all. Our food trays remained at our seat for far longer than any other flight or airline that I have been on. At the end, people were getting up to go to the flight attendants to give them their trays of food. Overall, the service left alot to be desired."
優點： "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
缺點： "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."
優點： "Despite all other issues I got to Vienna on time."
缺點： "- there was a gate change less than half an hour before boarding, which was not announced via speaker or on the screen in the previous gate - therefore most people were still in the previous gate and only because one of the passengers realized and communicated the change everyone else became aware of it as well -> then everyone ran to the new gate, which did not have enough seating and where children were crying because they did not understand the hectic - On board - just before departure - two families got into an argument and yelled at each other and the crew. They were very loud and aggressive. - Usually I love the food Turkish Airlines serves, but this time I had dry and oily pasta and a very strange and too sweet chocolate mousse. I did not enjoy eating this and it did not taste fresh at all. - There was no entertainment."
缺點： "I could not find a way to ask for cancellation or reschedule"
優點： "Thank you for managing wheelchair assistance at Istanbul."
缺點： "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."
優點： "Nice new plane, decent food, friendly staff, incredible selection of movies. Appreciated the fact that the cabin wasn't freezing for once."
缺點： "Terrible, slow checkin process. Some people treated the checkin counter as their personal therapist, coffee house, I don't know what.., they held up the line for ages and staff was doing nothing to speed them up and move them along."
優點： "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been onl."
缺點： "Nothing. All good"
優點： "The transfer flight was also very nice."
缺點： "The only thing that was a bit annoying was the delay - it was delayed for almost 1 hour."
優點： "Great chairs"
缺點： "Great flight company"
優點： "Great food,wine and snacks!"
優點： "I HAD AN AISLE SEAT AND ALL WAS WELL."
缺點： "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
缺點： "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
優點： "Decent price for economy comfort seat, 4A."
缺點： "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
優點： "The crew."
缺點： "The time between flights."
缺點： "Information on arrival time was not correct"
缺點： "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
優點： "The crew was great. The soecial meal request was hadled well despite oversight."
缺點： "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
缺點： "Don’t be late"
缺點： "Too hot inside the aircraft"
優點： "The seat was a little uncomfortable but the crew were amazing."
優點： "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
缺點： "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
優點： "The crew"
缺點： "Seat comfort"
優點： "Crew was great and professional."
缺點： "Entertainment controls were outdated and confusing to operate. There were no charging ports."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Crew were great, food, entertainment, seat and everything else was great as well."
缺點： "Larger meals."
優點： "Quick flight"
優點： "The crew was very nice"
缺點： "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
優點： "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
優點： "The constant smile conferred by flight attendants through the entire flight."
缺點： "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
優點： "MCR airport Mert & Greet parking was smooth and efficient."
缺點： "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
優點： "Nice crew pilot food and beverage"
缺點： "No wifi"
缺點： "wasn't able to take the flight since I missed it"
優點： "Crew was excellent -kind nice and very attentive"
缺點： "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
優點： "Face recognition was amazing"
缺點： "Too hot on plane"
優點： "Shirt flight but well catered, boarding was efficient and quick."
缺點： "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
優點： "The crew was efficient. Flight left on time. Food and wine served."
缺點： "No entertainment."
優點： "Snooth and efficiënt with a KLM service"
缺點： "No entertainment"
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
優點： "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
缺點： "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
優點： "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
缺點： "Customer service"
缺點： "We did not get two of baggage at the destination."
優點： "Very friendly crew going out of way to assist in making trip comfortable"
缺點： "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
缺點： "The streaming service didn’t work"
優點： "Friendly staff, good service and on time departure/arrival."
缺點： "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
優點： "Good information and helpfil boarding."
缺點： "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
優點： "Decent seat size. Sorta slept the whole flight."
優點： "Everything. A truly faultless experience!"
優點： "Flight was delayed for three hours and was a very stressful flight"
缺點： "Flight was not on time and got to destination very very late pier management of aircrafts"
優點： "quick and relaxed"
優點： "newer plane, good staff"
缺點： "need better and more food options, more often"
優點： "Wider seat than most business class"
缺點： "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
優點： "I really like the spaciousness, the plug ins and general service"
缺點： "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
優點： "Arriving more or less on time"
缺點： "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
缺點： "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
缺點： "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
優點： "Flight was efficient enough and staff were friendly."
缺點： "It was delayed quite a bit and more on-time updates would have been appeciated."
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往奧地利的彈性機票