Even shorter legroom than domestic flights!!! Food was bad... the main cabin was HOT why the business class was freezing :(
I found the crew to be particularly cold and unwelcoming. I had pre-ordered a meal that wasn’t registered. The flight was also delayed. I reached DC by 9:30 pm instead of 7pm
Extremely slow boarding caused the flight to be late 40 minutes. Missing the connecting flight
優點： "Efficient flight, crew professional"
缺點： "Food. Very bad. Cold sack meals and basically just the same twice. Not good fir a 11 hr flight."
優點： "the crew were not friendly and they were bossy"
缺點： "more kind crew"
優點： "Food, Entertainments, travel kit as well as flight crew made it a delightful experience."
缺點： "Checkin agent at the SFO airport was kind of obnoxious."
缺點： "Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again."
優點： "Food was pretty good"
缺點： "Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat"
缺點： "Yes amazing"
優點： "The food and the entertainment was excellent!"
缺點： "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
缺點： "Always 1.5 hour late. The airport management does not care about international flight delays!!!"
優點： "The crew was nice I had good seats"
缺點： "The kosher food was bad"
優點： "Fantastic journey no problems at all thanks kayak....."
缺點： "Please don’t be black and travel with Turkish Airlines. They are rude and racist. Over booked flights, chances of missing connections. My son ranged the bell to ask for water. When the hostess came, she spoke to the white lady sitting next to him, the person told her it is not be that ranged it is him. He wants water, she walked away did not speak to him and never gave him the water. The only food they served was pasta. If you don’t eat that no other options. They will pump you off a flight that you purchased because they are over booked and expect you to be ok with it. No customer service at all."
缺點： "Every flight is late boarding and taking off, connections are too close together and the set up of Istanbul's airport is nonsense. If you don't miss your connection it's because you ran and the flight took off late. Boarding is rushed because they started late"
缺點： "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."
優點： "I go economy. It's the most comfortable economy I've ever experienced. Every seat was filled."
缺點： "I have no complaints."
缺點： "I miss the turkish delights they used to serve"
優點： "Delayed for 4 hours"
優點： "To be honest nothing really."
缺點： "Quality of service and quality of plane. Seems most of the flight attendants could care less about the flight passengers."
優點： "Free drinks and movies"
缺點： "Food wasn't great, wouldve rather better snacks than food that wasnt good. Pilot volume - I would listen to a movie at say level 3 and the pilot would come over the radio at like volume level of 7 or 8. Not helpful."
優點： "The entertainment was excellent!"
缺點： "The comfort level for that long of a flight was very poor. Seats are way too close together. There is no knee room from the seats at the front at all. People operating their video monitor is a disturbing fact for the passengers who sits in front of them."
優點： "Excellent Service & On time Schedule"
缺點： "Istanbul Airport Rest Rooms were not clean"
優點： "bad !!!"
缺點： "All !!"
缺點： "Enjoyed the hotel stay on the long layover"
優點： "Great food, good selection of movies."
優點： "Freebies gifts"
優點： "Staff was extremely helpful and responsive. I like that plane is clean, and many plus, very good entertainment. I love that it is non-stop from SFO to Istanbul. Food was superb!"
缺點： "As usual check in and boarding is horrible with Turkish Airlines. I have used Lufthansa, British Airways, Air France, et had not trouble with them. Why is it so hard to improve this in Turkish Airlines. No charger for computer even during 13 hours flight?"
優點： "Smaller aircraft but better seats, comfortable"
缺點： "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"
缺點： "The lateness of flights"
優點： "They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!"
缺點： "Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat."
缺點： "Not much Very decent efficient operation Always room for improvement"
優點： "Sadly, nothing."
缺點： "Service Attitude of staff at Istanbul airport, no one wants to help Delays No options if a flight is missed Wrong information Visa machines at airport don't work"
優點： "Crew and entertainment were okay."
缺點： "Less than 20 minutes to catch this plane because of delays. The flight was longer than scheduled because of delays on the airline side and US customs limited processing capability. I felt really tired when I got out of LAX."
缺點： "my chair was not inclining . After several requests to take a look at it or even move me to another seat, it was never addressed."
缺點： "My flight was cancelled"
優點： "Plane was new and clean. Food was fresh and tasted good. Entertainment included a wide variety of new movies and TV shows."
缺點： "Service was mediocre and poor at times. The staff did not communicate with the passengers. There was an hour delay in take off as we sat on the plane and no explanation. There was also some delay in landing which seems due to poor weather but not communication. They seem nice but could use better training."
優點： "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
缺點： "Nothing. They were perfect!"
缺點： "The 777 was very clean and had great onboard personal internment with lots on on demand movies."
缺點： "It was hot on the airplane"
缺點： "Flight was cancel due to problems in Turkish government. The rescheduling of the new flights were "all lies" From Naples to Munich was ok, but the flight from Munich to Dubai was not confirmed (even though I had a printed ticket). Emirate airlines refused to take us and I was stuck in Munich all night, waiting for new reschedule. Horrible experience. I will avoid Turkish airlines in any of my future flights."
優點： "Nice crew, comfortable seating, great price"
優點： "The flight attendants are very attentive. Enjoyed seeing them using team work. Keeping the passengers in line during landing."
缺點： "The incoordination at the BGW airport. Flight attendants should be more fluent in other languages."
優點： "It was a 55 min flight and they actual fed us with great food and drinks, and the plane had impersonal touch screans , witch is unheard of on such a short flight."
優點： "I really enjoyed how comfortable they made everyone feel - no matter if the patron was flying first class or economy."
缺點： "Long flights are usually daunting but I feel that Turkish Airlines made enjoyable. There wasn't anything I didn't like."
優點： "good selection of movies free drinks"
缺點： "food was not too good"
優點： "Plane had more food space than the previous one"
缺點： "They always ran out of food options."