長榮航空, 泰國航空和巴拿馬航空都已經豁免了從台北 臺灣桃園國際機場到加利福尼亞州的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
缺點： "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."
優點： "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
缺點： "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
優點： "Very friendly and accommodating crew."
優點： "The crew was organized and efficient."
缺點： "Entertainment: movie choices were limited."
缺點： "Seat cushion could use more cushioning. Larger portions of drinks served"
優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"
優點： "Good service"
優點： "Seating and service"
缺點： "Flight to Haneda airport not Narita"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "even though middle seat, there was enough leg room to rest comfortably."
優點： "服務 電影 雪糕"
優點： "On time Cleanliness"
缺點： "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"
優點： "Thier food tasted excellent!"
缺點： "Wish there was a vegetarian option too."
優點： "Able to accommodate many dietary requirements and friendly crew"
優點： "Flight was half full so was able to take aisle seat."
缺點： "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
優點： "Everything. Was just outstanding."
缺點： "No complaints"
優點： "Entertainment options were good"
缺點： "Food was mediocre and long waits for restroom"
優點： "the staff"
優點： "The staff"
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "As usual A1 service all the way!"
優點： "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"
優點： "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
缺點： "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
缺點： "Seat was too hard"
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
缺點： "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
優點： "Everything was perfect! Thank you for a great experience!"
優點： "Airplane is well kept. Snacks are available near the beverage area."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "Crew very helpful and courteous"
優點： "A meal on a two hour flight is an amazing perk!"
優點： "Arrived on time"
缺點： "Slow check in at the airport"
優點： "Asian vegetarian meal"
缺點： "limited rest room facilities"
優點： "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
缺點： "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"
優點： "Seats were comfortable and plenty of leg room. Food is much better than US airlines and so as the service! Will fly JAL from now on."
優點： "Staffs areattentive"
缺點： "Chair space so limited"
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
缺點： "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
優點： "Last minute accommodation for Muslim meal was awesome!"
缺點： "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
優點： "JAL ' service is nice."
缺點： "I didn't like MSG in food."
缺點： "The main entree was not very good."
優點： "the crews were very professional and caring. the food was the best of all so far"
缺點： "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
優點： "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
缺點： "getting off"
優點： "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
缺點： "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
優點： "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
缺點： "Long, long flight, not much leg room."
優點： "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
缺點： "Good service no delayed"
缺點： "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"
優點： "Very uncomfortable"
缺點： "More cushion"
優點： "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"
優點： "Like flying first class"
優點： "It was the best"
缺點： "The best"
缺點： "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."
優點： "The food was good and the entertainment was fine."
缺點： "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."
缺點： "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."
缺點： "Seats are not comfortable you end up with bad neck pain"
缺點： "Extra extra and private security passing from Istanbul airport"
優點： "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
缺點： "The seats are cramped just like any other airline."
優點： "I'm happy and will continue to fly Turkish."
缺點： "Flight was delayed 2 hours before take off."
優點： "Service and food is good, crew is helpful"
缺點： "Seats would have been sufficient for a one hour flight but not for 13 hrs. I am 5.11. not enough leg room and not wide enough."
缺點： "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"
優點： "When I missed my flight from Belgrade to Istanbul due to plane being late 45 min.and I missed my flight to LA, they gave me a free accommodation and meals."
缺點： "I didn't like the fact that nobody told me that Ataturk Airport in Istanbul is so big that you can not make to connect flight on time for an hour.Especially if you flight has been late to depart like mine from Belgrade due to the rain. I thought I will make it to the connect flight to LA but the gate was already closed. I was instructed to do multiple errands, to get Turkish visa, etc all on my expense to be able to exit the transit as an American citizen and be able to take Turkish airlines bus to the hotel.The hotel was fine and the meals. The problem was that they calculate bus traveling time wrong in the hotel and put people on the bus next day too late, so due to the traffic jam, we barely made it to the airport, and then we had to stress the officials to put us on the fast passport control lane due to boarding time."
缺點： "More service with flight attendants walking around to offer drinks would have been better"
缺點： "Very hot inside the plane"
優點： "They are literally the BEST airline I have every flown! All the crew are so nice and it is their policy to give you all of the comforts - pillows, blankets, headphones, drinks (including alcohol), movies, musics, games, meals, snacks and probably more! I don't think they have a way to take money! This was the best flying experience I have ever had! The plane itself was also very nice. There was touchscreen in front of me with all kinds of entertainment plus a USB charger for my phone. They also made sure the closest connecting flight folks had gate attendants waiting for them. The service is phenomenal all the way around!"
優點： "It was great. I told everyone about it."
缺點： "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."
優點： "Flight crew was pleasant."
缺點： "When I check-in for flight from Rome to Istanbul and Istanbul to Los Angeles, only the first leg of trip was confirmed correctly. For the leg from Istanbul to Los Angeles I confirmed a window seat when I checked-in online. However, when I arrived at the airport I has a middle seat and could not change it and the 15 hour flight was miserable. I also asked to be upgraded to business class and told it would be $3,500.00, which was ridiculous."
優點： "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
缺點： "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."
優點： "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
缺點： "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."
缺點： "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."
缺點： "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"
優點： "Every thing was ok"
優點： "I liked the food and the crew and the entertainment."
缺點： "I didn't like the trip two hours late."
缺點： "boarding the treat you like animals"
優點： "Service on board was terrible..."
優點： "Quality experience all the way around"
優點： "Appreciated the lights being dimmed, to make it more restful."
缺點： "Would have enjoyed ice with the juice, or colder beverages."
優點： "Appreciate highten security checks giving "secured" feelings to passengers."
缺點： "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."
優點： "Leg rooms are much smaller compare to other airlines."
優點： "The food, the service and entertainment!"
優點： "they are good thank you very mush"
優點： "Good flight with plenty of entertainment and food!b"
優點： "Food was ok Service in plane was good"
缺點： "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"
缺點： "The cabin crew were no where to be seen most of the flight at all. Our food trays remained at our seat for far longer than any other flight or airline that I have been on. At the end, people were getting up to go to the flight attendants to give them their trays of food. Overall, the service left alot to be desired."
優點： "that we got to check in 2 bags"
缺點： "-lost one of my bags"
優點： "Two really good meals and there were snacks in the back for the time inbetween. The crew was friendly. This was the best flight I've experienced in a few years."
缺點： "Too little leg room. My knees touched the seat in front."
優點： "Very bad experience i have to think twice before I book airfare now !!"
缺點： "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"
優點： "Plane seats were comfortable."
缺點： "Got sick from food. Stewardress skipped over me for service."
優點： "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
缺點： "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."
缺點： "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"
缺點： "Baggage delivery was slow and then split between 2 different terminals"
優點： "New aircraft was more comfortable"
缺點： "I think they did excellent"
優點： "Nothing really"
缺點： "WiFi on both ways was not working"
缺點： "Had to clean my seat before seating."
優點： "Going my flight was delayed almost 4 hours and my connecting flight was canceled. Had to stay over night in the airport. I was able to book another flight and make it to my destination. But had to wait for the next flight to bring my baggage."
缺點： "Coming back my flight was good . I have no complaints."
缺點： "The chairs"
缺點： "Stewardess very rude"
缺點： "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"
缺點： "Delayed multiple times"
優點： "Entertainment availability for free"
缺點： "Chargers so we could watch free movies or screens to watch movies on instead of our own device"
優點： "Wait staff we exceptional."
缺點： "Comfort for my legs considering on crutches could have used ability to prop my foot up"
優點： "I was in business class and the individual cubicles were so comfortable. I slept well. The airline attendant was so attentive and helpful"
缺點： "Going through LAX what a mess"
優點： "Comfortable good service and friendly attendants and good price"
缺點： "The seat assignments based on loyalty status - rude gate agents"
優點： "Good service."
缺點： "No power outlets."
優點： "Didn't have any entertainment so I was able to sleep."
缺點： "Equipment not functioning so couldn't watch movies or listen to music."
優點： "Meal and drink service was excellent"
缺點： "Economy plus is packed liked sardines and difficult to move from side to side. Also upgrade doesn’t include priority seating. It should be included in any seating upgrade."
缺點： "Ticket was never issued."
優點： "The have the lotus cookies which is my favorite ."
缺點： "Having to pay for wifi"
優點： "Totally fine"
缺點： "It was fine"
優點： "The boarding was efficient. The service was fine. The pilot was informative."
缺點： "Poor seating and lost my bag."
缺點： "All. Disappointed to see Etihad airlines declining so rapidly. What used to be my preferred airlines, not anymore and definitely can predict the downfall."
優點： "on-time, very organized, fast checkin"
缺點： "cramp leg space"
缺點： "I paid 800.00 and no breakfast order lunch served."
缺點： "Service was terrible. Uncomfortable and good was not at all tasty"
優點： "again, nice and easy and well done."
優點： "Food was tasty. The attendants left me sleeping but were helpful with bringing me food and drinks after I woke up Great aircraft B777"
優點： "It was uneventful and nobody got aggressive or put hands on my."
缺點： "No free meal was served."
優點： "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
優點： "Got in an hour early. Booya."
缺點： "Gate agent said there was a maintenance problem that just needed maintenance to sign off. Over heard maintenance work while boarding that could not get message on computer of problem. Pushed back and sat on tarmac for 10-20 minutes as pilot said they worked through maintenance issue."
優點： "The staff were all quite polite and helpful"
缺點： "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
缺點： "Everything was perfect"
優點： "Good movie selection, decent food selection."
缺點： "Wifi was not free."
優點： "Every thing."
缺點： "All good"
缺點： "Not allowed single single baggage,"
缺點： "Delay boarding and then dropped us off at a remote runway and had to wait 45 minutes for a bus to main terminal!"
優點： "Nothing stood out"
缺點： "Nothing stood out"
缺點： "Looks ghetto and no wifi"
優點： "i have to pay $90 for my seat"
優點： "Confortable and entairtement"
缺點： "The food"
缺點： "Delayed!!! Waited and waited"
缺點： "Constant delays and cancellenations"
豁免更改費用。 搜尋台北 臺灣桃園國際機場飛往加利福尼亞州的彈性機票