The employee at emirates did our check in incorrectly which caused me to wait at customs in Oman for 2 hours. They swiped my wife’s passport as me and the immigration officer held me up until 230 in the morning.
Check in and boarding was slow and way over crowded. My seat on the plane was insanely uncomfortable, like sitting on a stone.
You have to ask your team / colleagues to be careful while sending the ticket via email because they sent my ticket to a wrong email address and it caused me lot of headache and inconvenience My email is ( naseebco@gmail.Com),but they sent it at naseebco@gmsil.Com I hope such mistakes will be not repeated Best Rgds Ahmadshah
Food was bed it was Hindu meat and I am vegetarian called earlier to changed to vegetarian food but only changed whole going back to india and coming back give me Hindi food and it was meat so can’t eat, asked crew to give me some fruit or vegetarian food but no one came to help me out brought sand food again Hindu meal and I told her I am vegetarian stayed hungry since I don’t like only bread either with out subji. Also charged me extra at the airport I can’t take a Bavk pack with out lap top and charged ne for that almost $100, that’s not right. Please give me refund my $100. Thanks
優點： "Too narrow seats"
缺點： "The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks"
缺點： "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"
優點： "Fast boarding, on time, movies."
缺點： "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Overall good experience."
缺點： "If could have got seats of our choice."
優點： "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
缺點： "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"
缺點： "Too long of a wait for "parking" after landing"
優點： "cheuk in 快！吾使等太耐！"
缺點： "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
優點： "The ground staff at Emirates check-in counter who so kindly changed my seating to isle as requested and updated my Skywards membership nbr on their data base. It enabled me to board the flight amongst the 1st and business class passengers."
缺點： "Nothing in Particular"
優點： "Everything Was Just Perfect"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
缺點： "It was too cold in the airplain"
缺點： "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
缺點： "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."
優點： "The cabin, the variety of beverages and the time of the trip"
缺點： "Perhaps the strange breakfast and the TVs quality"
優點： "Service and food"
缺點： "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
優點： "Emirates was top in service, organization, personnel. Planes were clean, staff attentive and personable and wanting to help. Been a long time since service this good and on such long flights. Cabin personnel of multiple nationalities and languages only added to the flight. They even returned my phone mistakenly left on board. Would recommend them to all."
缺點： "Entertainment system on smaller planes not as responsive as newer models. They need to improve web info to share layover process for hotel vouchers and visa."
缺點： "Had to wait 5 hrs to get my boarding pass"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "It was amazing...i didn't even know i was in the air...the food was delicious.....the Emirates was amazing....i wish all my flights can be this pleasant!!!!"
缺點： "There was nothing i didn't like"
缺點： "Seats very uncomfortable for a transatlantic flight"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"
優點： "i liked everything on the trip. it was great. gulalai"
優點： "Fast checkin with Online Checkin. Only had to go to baggage dropoff. Nice onboard service. Like the choice of good entertainment for such short flight. Several options to watch."
缺點： "Flight had some delay. One person on-ground very rude and totally out of line in the way to treat customers. Under no circumstance any airline employee should lecture a passenger about time schedules and such. I had read the rules online and was aware of the timings required if checking in online. I was surprised being accustomed to good service from this airline."
優點： "Loved that they took care of a Skywards Blue member, even upgrading my wife."
優點： "Responsible and attentive crew. Food was adequate."
缺點： "5 hours delay on the tarmac (before take-off) as 2 wheels had to be changed. 110v power plug points on the seats were not working."
缺點： "Not getting corner seats"
優點： "I say that everything was good but overall "excellent" because it is hard to fly for hours upon hours and say that it was excellent. All considered, it was good while Emirates (compared to other carriers) is excellent. These huge airplanes are amazing!"
缺點： "Flying for hours upon hours but nobody can do anything about that. Africa has a routine, including this flight, of filling the cabin full of chemicals - for insects? Prepare to cover your head and face!"
優點： "enough leg room"
缺點： "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"
My luggage never arrived to Beirut.
Boarding was long and drawn out multiple security checks long lines no priority for business class. Seats were hard and food was mediocre at best. Remote controller was not working and attendant suggested that I deal with it instead of moving me to one of several seats empty in the cabin. Attendants barely spoke English as well which is not acceptable for international flights. Will stick to Qatar Airways from now on.
I've traveled with all major European airlines, Canadian and United States. Turkish Airlines is my favourite by far.
Rude staff and very complicated boarding experience. Had passport checked 9 times.
優點： "The crew was great and service and meals where wonderful"
優點： "Very uncomfortable"
缺點： "More cushion"
優點： "The crew was great and loved the meal given during flight."
優點： "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."
缺點： "Too warm, chaotic boarding, not enough baggage space, airline couldn’t upgrade me at the gate with miles."
優點： "The flight from Dubai was fine. I am not a big fan of Dubai but their check-in and boarding process is efficient and straight forward."
缺點： "The food on this short flight was not very good and looked liked it had some age to it. I chose not to eat it."
缺點： "Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better."
優點： "Food was excellent!"
優點： "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
缺點： "A little pricey."
缺點： "Same problem as the first segment (see above)"
缺點： "Several of us got sick and vomited after the dinner served."
優點： "The flight and crew were fine. But I am frustrated with Turkish Airlines and their non-response about my tax refund for a flight I did not use."
缺點： "I am disappointed that Turkish Airlines has not responded to my request for a refund on taxes for this same flight that I did not use on February 19 because I was sick. Dhaka-Istanbul-Tirana-Istanbul-Chicago. They made me pay double what I paid for the entire round trip flight to move this flight 2 days later when I was well enough to fly. I have called and written several times and they have not responded. I have used Turkish Airlines for years and this is very disappointing, I am entitled to the airport taxes that I paid and did not use."
優點： "On board catering and new planes are a plus"
優點： "Every thing"
缺點： "Every thing is good"
優點： "Food—though not much of it! If you’re asleep, good luck getting any food afterward. They were out of breakfasts after I awoke. Didn’t they count the reservations?"
缺點： "Restrooms dirty, cabin dirty—no owriodic seeeps, staff that makes no effort to interact. They appear frantic and overworked. sure hope the pilots are more engaged than everyone w Turkish Air"
優點： "great entertainment, pretty comfortable, good service"
缺點： "a little bit of a delay"
優點： "Professional and friendly staff"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "New and clean aircraft, very good cabin crew and service."
優點： "Great experience for my first international flight."
缺點： "Missed connection and Turkish ground staff were horrible. Endless run around followed by insistence my ticket was worthless despite arriving on a late inbound Turkish airlines flight."
缺點： "EVerything about this airline."
缺點： "No individual air vents to control temperature"
優點： "Crews attitude, professional behavior"
缺點： "Not enough leg room in economy class"
優點： "Literally nothing."
缺點： "Literally everything. Worst airline EVER."
優點： "more leg room. comfortable seats. polite and friendly crew."
缺點： "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."
優點： "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"
缺點： "Paid £400 as penalty for being late for the first portion of the flight, although I wasn't going to miss my connection since the layover was over 10 hrs"
缺點： "my chair was not inclining . After several requests to take a look at it or even move me to another seat, it was never addressed."
優點： "short, so the missing entertainment system id forgivable. The crew is super,"
缺點： "legs space, legs space and legs space. I will hesitate to pick up turkish only because of tha"
優點： "Everything was excellent :)"
優點： "Food was ok Service in plane was good"
缺點： "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"
優點： "getting off the flight"
缺點： "the men attendants on the flight were rude. 1 got half a cup of orange juice on me and never apologized. got passed up for drinks had to stop them and ask everytime."
優點： "Food was great and service friendly. They weren't stingy, either; even on the 3 hour flight you got a real meal. Boarding went smoothly, too. Transfer was easy. In flight entertainment had lots of good choices."
缺點： "The seats were too small with too little leg room. I'm not that tall, only 5'8", but I could not barely get the headrest up to my height, and my knees still touched the seat in front."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "The staff at Istanbul offices are mostly very rude and disrespectful. They don't care much about the customers and gave me and others a hard time. Racism also came out strongly and I wish they would assess situations before jumping into conclusions."
優點： "THe plane left on time and arrive on time"
缺點： "You canceled our flight and didn't bother to email us about it. Had I not had a friend with me who spoke Turkish fluently I would have been unable to communicate with you enough to figure this out. The desk services were incredibly rude and disrespectful."
優點： "the boarding was fine, we were on time and the staff was pleasant."
缺點： "the food was ok, they played one movie for everyone to watch and our screen was not the best, small seats with no leg room, filthy greasy window i had to clean to look out of."
優點： "In general, service was of good quality. Crew very attentive. The film selection was outstanding. Routing was good. I would not hesitate to take this flight again. Seat are comfortable, although somewhat old-fashioned. In general, I think that this is an excellent airline, my choice for the future."
缺點： "There was some confusion in boarding, due to a gate change not clearly announced ahead of time. But I do not wish to overstate this, since I was satisfied in general."
優點： "the food . the warm facecloth, and the attendants were very helpful the slippers and mask were a nice touch similar to japan air"
缺點： "the video on both 9 hour flights had problems. on the way to turkey it didn't work at all on the way back one of the movies took over the screen it thought it was displaying the whole movie but other than the progress meter there was nothing on the screen and you couldn t turn it off , hence no video for 2 1/2 hours not so good"
優點： "Great food and serivice!"
缺點： "The fact we have to embark by bus!"