優點： "Great flight attendants left me alone to sleep."
缺點： "Korean Air cabins always seem a little warn to me by about five degrees."
優點： "Nice, clean efficient. Comfort was good."
缺點： "The crew was great but pretty impersonal. Not a great selection of movies."
優點： "Service is the best"
缺點： "Mileage is the worst"
缺點： "They should serve variety of. Food"
優點： "Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats."
優點： "Boarding is quite fast."
缺點： "Food could have been better, customer service could be improve, a simple smile upon serving and speaking could go much better. Perhaps I came from experience from Singapore airlines and emirates airlines."
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "This was the big league of airlines. Great staff, presentation, service, food, entertainment. Felt appreciated as a customer during the entire experience."
缺點： "Extra checked bag fee was very costly, nearly $100.00 (CAD)."
優點： "A comfortable flight, with fine service."
缺點： "The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic"
優點： "Not long waiting for the flight."
缺點： "Flight was delayed a bit."
缺點： "The seat were not very comfortable."
優點： "It was great! The staff was very friendly and attentive!!"
優點： "First Korean dish was good."
缺點： "The pasta was the worst meal ever."
優點： "Food. Entertainment system."
優點： "The crew and flight was awesome, would definitely fly with Korean air again."
缺點： "Would suggest a footrest to the economy seats and provide in-flight wifi."
優點： "Customer service is very good"
缺點： "I'm stuck in Korea on Christmas Day instead of being in the Philippines. The Korean Air staff didn't speak English very well and it took an hour to figure out what was happening. I had to pay for my own hotel on top of my resort that I'm paying for in the Philippines and the next flight isn't until 9 pm Christmas day. Worst airline I have ever had to deal with. On top of my five days off this year and two were wasted on traveling. Big waste of time and money. Will probably not use your website or the airline again."
優點： "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
優點： "flight delay for more than an houe"
優點： "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
優點： "Disclaimer: we flew business class. Regardless, our check-in was seamless, Incheon is a beautiful and easy airport, all the flight crew were responsive and pleasant. We flew China Eastern and dealt with Shanghai airport on our flight out and I would avoid doing that again at great cost!"
優點： "they are so nice and helpful"
優點： "Great service, very clean"
缺點： "Flight was delayed"
缺點： "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
優點： "Polite, attentive crew"
缺點： "Lie flat seats on the 777 did not go completely flat."
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
缺點： "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
優點： "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
缺點： "The choice on entertainment is limited. It did not impact me much but will like to have more options."
優點： "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
優點： "Great Service, enough leg room for someone who is 75 inches in height, good food, and an on-time arrival."
優點： "I'm just about 6ft and really do appreciate the plentiful legroom on business class."
優點： "Again plenty of food and beverages."
優點： "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
缺點： "The seats were comfortable, but I wish they had more cushioning for this long flight."
優點： "I liked the spacious seating, up to date entertainment and snacks, plus food even though a short flight. I found the male stewards on this flight a lot more helpful I'm not saying the women weren't as well. Gender balance is good. Overall everytime I have flown Korean Air the service has been exceptionally pleasant and I feel confident and safe. Knock on wood I hope they keep striving for excellence and not lose it along the way like so many other airlines over the years."
缺點： "The constant interruptions of messages while watching movies. All the lights along the ceiling of the plane seem to be a lot brighter on day and night flights. Softer lighting be a little bit more comforting to the eyes, besides don't each seat have its own light source if extra lighting is needed!"
優點： "upgrade the food quality"
優點： "Clean rest rooms Friendly attendants comfortable leg room"
缺點： "Very limited entertainment options for such a long flight, IAD to Seoul"
優點： "The Crew was just wonderful.Food was excellent, plentiful & well presented. Aircrafts were clean And stocked. I had not flown this airline before but would defitely choose them again"
缺點： "JFK airport is hard to navigate & passengers in transit have to go thru security lines again & this gets frustrating."
優點： "Very friendly crew and quick boarding process"
缺點： "Seat is a bit narrow,"
優點： "All was good"
優點： "Cabin crew's service quality & attitude"
缺點： "delayed flight for 30 min due to the connection at the gate of ICN."
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Food was good but breakfast omelet was barely warm."
缺點： "Need more room on such a long flight. Also, more movies and TV episodes."
優點： "Great services"
缺點： "The flight is too full"
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
缺點： "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
優點： "Stewerdesses were great"
優點： "Other than the cramp seat on the a330 from incheon to bangkok, the rest of the flights experience were excellent. From the check in desk to cabin crews and the staffs at incheon were amazing. I dont know how some carrier get away with such an inferior customer service! Kudos to the Korean Air!"
缺點： "The food choice is good as long as you stick to the korean menu. It would be good to have a light menu such as congie or rice poridge for a meal. As certain type of meal can be very unkind to stomach on a long flight."
缺點： "The airplane was very cold, and our seats were screwed up. Gentleman at the gate was very helpful, and handled the problem the best he could."
優點： "The crew was very attentive"
缺點： "If the didn’t lose one of my bags on the transfer"
缺點： "Delayed 1.5 hours each way for maintenance, did not allow us to switch seats to sit together previously at flight and the flight was very empty. Very uncomfortable seats. Will not fly AA again"
優點： "Very modern"
缺點： "Boarding was weird, from front to back"
優點： "Being relatively on-time was nice for a change."
缺點： "Seats are tight / uncomfortable. Crew could be better at spotting intoxicated passengers and not continuing to serve them."
缺點： "All good with me"
缺點： "Size of seat"
缺點： "Plane left an hour late - due to not enough water! American always has some excuse. On an overnight flight where people like to sleep, the pilot shouldn't be making an announcement one and 1/2 hours before landing, waking everyone up! Movie selection is very old."
優點： "Entertainment options"
缺點： "Does basic economy not get beverage service? My husband who was in basic economy and two rows in front of me got a beverage. The crew skipped from my row, # 22 all the way to the back. There was no rough air that would’ve made them cut off or announcement made that service was being discontinued."
缺點： "Flight was 90 mins late departing"
優點： "The crew looked tired and somewhat friendly. We were delayed about 45 mins and they really didn’t communicate much the Captain did. On the ground we had to wait 20mins for the jet bridge and the door to open and no one said anything. The plane was shut down and turned on again too."
缺點： "More communication with the passengers would have been a bit better !!"
優點： "I hated the whole experience"
缺點： "I’ve never flown American Airlines and the flight was on time."
缺點： "Delay wasn’t explained, crew/staff was mediocre"
優點： "Being bumped to first class."
優點： "On time and what more can you ask for?"
缺點： "No entertainment options"
優點： "Crew serving was efficient and quick--accommodating."
缺點： "Good grief, the seats have no padding. I don't think a more uncomfortable airline seat could possibly be invented. Torture!"
優點： "Knowing what carousel luggage was at - I suppose."
缺點： "Extended wait times in taxi departing and landing - took over an hour longer than expected. LaGuardia airport forced passengers to take their car services by walking outside and waiting in a parking garage with (12 degree Fahrenheit feels like -4 and 20 mph winds). Felt frostbite, couldn’t move fingers, and have a sinus headache. absolutely appalling this is NY and USA - yet we can’t have car services pick up pasengers outside the door of the airport, instead require to walk 7 minutes and stand in a freezing air tunnel airport garage. Changes my mind on flying to LAGUARDIA in the future"
優點： "Both flights on time. Boarding slow but organized"
缺點： "The staff at the Seattle airport were very rude. The AAInflight wifi doesn't work at all. The Starbucks at Seattle had horrible service. I ordered a grande frappuchino and the cashier said it was a grande. When I got it it was a venti and I got charged extra and the woman who gave it to me was very very rude and sounded bored. She had blue hair. There was a woman who worked there who should be fired you couldn't understand a word she said and got the orders wrong."
優點： "Dinner and boarding"
缺點： "Seats, noise and kids running, walking and CRAWLING in the aisles and lack of wifi and entertainment that I can choose, Also, the bathrooms ran out of paper and the crew was not attentive. They didn't do anything about the kids disruptive behavior and extremely load talking (reciting abc and counting). I asked if they could talk to the parents and they said no, the beverage service was not good as I couldn't get more water and the seats were awful! Why wasnt the wifi working? even if it worked I'd have to purchase it even tho it was an international flight. I will not fly American Airlines again!"
優點： "The flight got me there"
缺點： "WiFi was too slow to be able to watch anything. Seat small and uncomfortable. Flight attendants not friendly."
缺點： "Late cancellation. We still haven’t departed Dayton."
缺點： "I didn't like that it was delayed. But it was not their fault because it was the thunderstorms that held us up."
優點： "Excellent passenger service. PSA consistency performs as best of regionals."
優點： "An airplane is an airplane. Yes, they can be uncomfortable, but the cabin crew will really make or break a long flight. The crew on this flight was fantastic."
缺點： "Delaaayyyyyed due to a broken latch on the main cabin door. Scary."
優點： "Not much"
缺點： "Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes"
優點： "Flight was delayed due to ice storm. AA personnel were calm and kept passengers informed of when we might expected to get the next flight out. They brought in sandwiches, chips and water, which was a thoughtful thing to do."
優點： "Not much"
缺點： "Attitude of in flight crew terrible food"
優點： "seating assignment"
缺點： "wish the crews were more pleasant. some were pretty rude to some passengers"
優點： "Overall, my experience aboard America Airlines was great!"
缺點： "There was nothing not to like!"
缺點： "The crew waited until we where onboard about to leave to defrost the wings, making us 50 min late. Half of the plane missed their connecting flights"
優點： "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."
缺點： "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."
缺點： "The flight I booked was misrepresented. I thought I was booking a BA flight only to find it was American Airlines. This changed the terminal I was to go to and the gate in which our Italian non-english speaking driver was to meet us at. This impacted seating selection, as well. Was forced to buy a premium seat when I realized the seating chart did not appear when I purchased the tickets. Also, flight was three hours late upon arrival. I understand safety is paramount and am grateful we eventually were able to find another plane, but it begs to speculate if things would have been smoother on a BA plane."
缺點： "Small seats. No entertainment old plane"
優點： "The Admirals Club in Paris is lovely."
缺點： "My seat did not work properly- there was a short in the mechanism, I believe- that required repeated attempts to get it to recline completely, which was ultimately unsuccessful. I was clearly having difficulty with the seat but didn't receive any assistance while FA chatted up a celebrity in the seat in front of me. Flight attendants seemed to provide very perfunctory service, not commensurate with first class. Very disappointing experience compared to others in the past. I don't need to spend half a zillion FF miles when I could just buy a coach seat."
優點： "Got to watch movies"
缺點： "Couldn't eat the meal both had dairy no other choice"
優點： "Flew a 787, so pretty new aircraft. That meant good seat-back entertainment system. Got to watch 2 complete movies - one before we got off the ground. Keep reading..."
缺點： "The flight boarded just fine. Then, about the time we should have been pushing back from the gate, a flight attendant comes on the PA asking for a licensed doctor. Several minutes later, they announce that there's a medical emergency and EMTs are on the way. Said EMT comes down the aisle with a wheelchair. I assume they took that passenger off the back, because they didn't come back by me. We finally leave the gate only to find that the weather we were supposed to get out ahead of had now rolled in, and we're stuck on the taxiway for an hour and a half. Once we finally got airborne, things went well. When we arrived at LAX, we parked in a remote area and had to bus to the terminal. So, while none of this was really anything American could have prevented, it made the flight more of an ordeal."
優點： "Staff was fantastic. I was travelling with my 83 yr old mother and the counter staff couldn't have been more helpful. Very compassionate which was much appreciated. Really made a tough job much easier. I wish I had thought to get all their names. They made the trip...though others throughout the trip were just fantastic--including especially the wheelchair attendants."
缺點： "Delayed flight due to crew."
缺點： "Couldn't check in on line. Flight was delayed. Boarding was hectic and disorganized. Everybody ran for the gate. Crew was prompt and not friendly. Upon arriving they announced that they did not have the Hawai'i agricultural forms, so we would have to wait until the "agent" cam on the plane with the forms, fill out the forms, and then disembark. The crew was not organized, so it took about 10-15 minutes to get off after we arrived in the gate (late) because they could not get people sit down and fill out the forms. Chaotic. I plan NOT to fly American again. Ever."
優點： "The entertainment had major amount of movie and the veriety of beverages were wide also."
缺點： "The check in progress."
優點： "Had a great flight and attendants on the plane were helpful."
缺點： "American airlines was helpful to embark my daughter who lost her conection from Miami to NYC"
缺點： "Plane was falling apart. Food served frozen cold. Entertainment was commercials then nothing for hours. Crew was a mess and rude. Flight from hell."
優點： "Fast, friendly service."
缺點： "The food was awful. Fish was rubbery and smelled bad, eggs were a gloppy mess, everything was too salty."
缺點： "I did not like the head rest, very uncomfortable"
缺點： "The obese person was NOT supposed to sit next to me (in my row) he had the seat in front of me. He saw that there were 2 men in his row, he switched to sit in the middle seat 1 row behind. However, i paid extra to move up and i ended up being squashed, sitting very uncomfortably. The man took up half my seat. The flight attendants knew of the messed up seating but did not correct it. Overall disappointed, they should make sure everyone sat in the right place."
優點： "The crew was very nice and competent and obbiously embarrased by whoever in operations screwed this flight up good."
缺點： "Pleane departed two hours and thirty minutes after original schedule because of operational and equipment problems. Plane wasn't even in Philadelphia unti 6:00 pm. The guy at boarding (unlike the boarding in SFO) called way too many groupss individually, First Class, Diamond, Premium, Gold, Priority. This led to many people being refused boarding and told to wait. In SF they simply call first class and then all the rest or the Aadvantage members together before the land boarding. Much faster and more efficeint. Even though the flight was full there less than 12 people in the Diamond, Premium, whatever classes. And the guy taking the boarding passes was a jerk. He actuallly seemed to take pleasure in telling people they couldn't board. Might not ever fly AA again. At least never from Philadelfphia."
豁免更改費用。 搜尋 代托納比奇出發的彈性機票