優點： "food and service"
優點： "Crew was courteous and helpful."
缺點： "Most seats have reclining problems. Very stiff and difficult to adjust."
缺點： "Seats were all apart from each other. Even with early check in the seat selection options were limited. I had to basically beg at the counter to at least seat me and my young daughter together."
優點： "Leg room"
缺點： "Food quality"
缺點： "We purchased premium economy tickets but could not select our seats. We were assigned separated seats and had to call Eva Air customer service but they would not help. When we arrived at the check in counter our seats had been relocated and were able to sit together. Kind of upsetting having this hanging over our heads until the last moment."
優點： "Seat was comfortable and food was nice."
缺點： "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
缺點： "They hold us for 1 hour in a hot area while waiting to board the plain instead of letting us stay in the waiting area"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Just love EVA everytimes I fly"
優點： "Smooth take off & landing! Great entertainment!"
缺點： "Food, not enough. Snack is not good."
缺點： "can maybe be a little bit less strict on luggage weight"
優點： "Friendly crew and comfortable seats"
缺點： "Food was not great."
優點： "Crew always very friendly"
缺點： "More comfortable seats"
缺點： "Great service from flight staff."
優點： "crew was great!"
優點： "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
優點： "I travelled on Eva a few times a year, was used to and liked Eva."
缺點： "Arriving at JFK on time after 16 hour nonstop flight on Eva, we passengers were told the parking space was occupied and we had to wait one hour on the plane. The Eva ground crew had 10+ hours to arrange a space for the plane, as it steadily approaching its destination, and the arriving time was 10pm, hardly a busy hour of an airport. Another disappointment: as before, I took the bus provided by Eva to neighboring states. This night the arrangement was awful. Poorly organized Eva crew kept all on the roadside, with only three of the five buses next to us, we passengers waited in the open, without a schedule or clue. We were lucky for the night was warm. In a typical NY winter night, 10 Farenheit and windy, we‘d be hurt more."
優點： "Premium economy equal to NA/Euro business class"
優點： "I was thankful to have an empty seat next to me so J had more space. The crew was very friendly and service was prompt."
缺點： "The low fat dinner was pretty bland. Also, the seats did not really recline"
缺點： "The departing flight from Taiwan was delayed so our arrival to jFK sa late."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Same as above"
缺點： "Same as above"
優點： "Great friendly and efficient service! Very lovely hostesses"
缺點： "Delay for 1 and half hour"
缺點： "Smaller seat now with emergency seat"
缺點： "I was told to stop watching movies when we were descending. I was never asked to do that with other airlines. If it is due to safety issues, I would appreciate they informed us why we can’t watch the airline movies"
優點： "Everyone was super super welcoming and accommodating. My favorite part was them not waking me up for a meal, instead they left me a sticker to call whenever I’m ready to eat."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Service and boarding were very nice and smooth. Food and entertainment were excellent."
優點： "Flight was on time. Plane was clean and facilities were kept in good order. MUCH better than flying on United."
優點： "They were very efficient and did their job well. Entertainment systems worked well, were easy to use and the controls didn't impede use of armrests. I didn't measure the recline but it seemed a little more than typical. The food was very good."
缺點： "Entertainment choices were too few, and there were only a few newly released movies."
優點： "Comfortable seats and tasty food. Very prompt stewardess and good manner. Passengers are well behave."
缺點： "Long wait to check in. No information on the late check in. Information regarding lounges was not provided or apparent. Web site did not have this info."
優點： "High quality entertainment, service. And food."
缺點： "The fact that they are very far away from any terminal at LAX, mean did you checked in a bag, you will have to wait a long time. I waited 1 hr for my bag to come out to the baggage carasel"
優點： "Flight was on time. Check in was quick"
缺點： "Food was too salty too much sot sauce? Service. I was expecting a bit more Seems like they were short staff to take care of the needs of passengers. Big difference when traveling economy you don't get attention from the flight attendants, which should not be the case. That is being impartial to passengers traveling business class than traveling economy"
優點： "Crew was most helpful and gracious."
優點： "Overall Eva is a good airline (certainly beats United), but had a problem with the meal request."
缺點： "Requested child meal at the same time as booking seats (all online). Seats were as reserved, but had no record of child meal request."
優點： "Liked the way they do their boarding Comfortable flight"
缺點： "The food"
優點： "Comfortable seats. Godd leg room. Nice staffs. People sre friendly. Clean bathrooms all througout the flight. Impressive airline"
優點： "Nice flight, nice crew, night food and nice on board equipment."
缺點： "No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition."
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "on time"
缺點： "The food could have been more tasty and warm."
優點： "Excellence in crew's attitude, promptness in service, very courteous."
缺點： "A bit more bathroom diligence would have been nice, but the passengers seemed quite messy."
優點： "I was able to rearrange my seating, no surprises with the clear notification of the gate change upon my arrival, and quality of service was spectacular."
缺點： "If the crew could have been more diligent with bathroom duties, a less of a surprise could have been noticed upon a visit. Not really their fault, the passengers seemed a bit more messy than expected."
缺點： "I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Food, crew, handicap assistant, stewardess"
缺點： "No screen/tv"
優點： "Boarding was smooth since I was sky priority"
缺點： "Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight."
缺點： "Would fly China airlines again"
優點： "Quick easy boarding"
缺點： "Airplane use to fly from Taipei to Ho Chi Minh old and dirty."
優點： "Great service and food."
缺點： "30min Delay boarding and 30min delay on take-off."
優點： "Great onboard staff. Very clean and efficient."
缺點： "Flight was slightly delayed. Lots of confusion and no information in English. Competing with two other big flights at same gate for Madrid and Rome. Wasn't sure whether I was supposed to be boarding."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "traveling with a child on long haul CI's family couch is the top choice."
優點： "cheap ticket buf it comes with a cost-- a seat on the end rear section of the plane!"
缺點： "the cheap ticket that you reserved on line puts you at the tail portion of the plane where you will have to endure a 14 hours of turbulence. food is not impressive! the plane left lax so late that we have to run to our connecting gate in taipei!"
優點： "Flight was not full. Airlines assigned seats pretty spread out from one another; gave you more space. Good meals and service."
缺點： "Nothing that wasn't out of anyone's control."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "Crew was very professional and friendly and tried to to assist all passengers"
缺點： "My negative comment is always the boarding procedures when your section is called all sections rush to board as well as they need to be firm on carry on luggage"
優點： "Crew was nice"
缺點： "The plane was kept really cold and entertainment system didnt work very well."
優點： "Very good seats, good aircraft, good service"
缺點： "The movie selection was almost the same as 6 weeks ago when I flew the same route"
優點： "I request to re-assign the seat next to corridor in counter."
缺點： "The airline assigned us with two middle seats among the four-seat pattern again. No other choice."
優點： "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
優點： "Staff is friendly and accommodating"
缺點： "The cleanliness of the plane"
優點： "The staff was very efficient. They even helped wrap my broken bag. Thank you for that extra mile!"
缺點： "I was pleased with everything."
優點： "Friendly and efficient crew"
缺點： "The food in economy was not very good. A few pieces of fatty pork over rice."
缺點： "I need, wheelchair service for this trip but very disappointed the service. I carried my bag to find my seat by my myself. The crew only helped me to put up the bag and my umbrella stick until I asked."
優點： "Service was great! Plane amenities were also great for economy."
缺點： "Food could have been better. The beef with rice tasted weird."
優點： "My very first time flying china airlines and loved everything about it... food, service, comfort, etc."
優點： "China air delivers on price and has new aircraft. I love flying China airlines they do a great job with small layover time"
優點： "Plane and entertainment. The "family couch"."
缺點： "The flight attendants. With the exception of a couple they were very impersonal, and cold. Rushing through services, basically throwing food at you. They would get you what you needed, but always seemed to be a hassle. If it wasn't for the nice new plane and couch option I wouldn't consider flying them again. I was expextinf much better service from an Asian carrier."
缺點： "General good!"
優點： "They got us there. Good movie selection. Good wine"
缺點： "Normal Chinese airline seats are small and hard just lick setting on a rock. Didn't eat the food."
優點： "They work hard..They do tell the passengers to sit down while you are taxing before gate arrival. Had many people jumping up trying to get their bags while we sat in a secluded spot at LAX waiting for a gate"
缺點： "the flight was over two hours late. Landed in LA just in time for the rush hour traffic.(4:00pm) We sat at the gate in Hong Kong for over two hours, fully loaded waiting for clearance to take off. Crew did get water for folks. As a diabetic I had brought some snacks just in case. They don't care any diet drinks and after my meal was over they brought a coke zero. You better be satisfied with water, booze, coffee or hot tea The next flight was late so we didn't miss it."
優點： "I really liked the good selection of movies and my individual screen."
優點： "The flight was delayed slightly, but the gate agents kept us informed of the situation and did a fine job of being clear and transparent. In the end, we boarded about 20 minutes late, but still arrived early in Shanghai. Crew was lovely. All the on-board announcements were clear. The music was soothing. The food (which I was not expecting, given the fare, was better than I expected. Mediocre, but not bad. Overall, a very pleasant experience. I would not hesitate to fly them again."
優點： "Gave blankets and pillows for the flight, had a little snack box (but was all carbs). Plane is 99% Chinese and they are not super welcoming, kind of rude and it’s a little uncomfortable."
缺點： "Seats were stiff, process of landing was strange, it was all just not great."
缺點： "Flyus.com on phone for 2 hrs. Gave up and booked new tickets. Would not recommend kayak uses them. Makes me less likely to book in future"
缺點： "Food in the CNX-PVG sector"
缺點： "newer aircraft, better seats, better in-flight food (for business class)"
優點： "The flight was on schedule"
缺點： "Check in was a dreadful experience since they claimed I did not have a valid ticket. Is this because I bought via kayak search?"
優點： "Very efficient check-in and boarding procedure. Comfortable seats."
優點： "The airline was efficient and clean."
缺點： "There was no in-flight in a entertainment for a medium length flight And the food was completely ridiculous"
缺點： "Treated like animals. Never again."
優點： "The airlines was on-time and provided a lot more service to passengers than do American airlines (including a meal on a 3 hour flight)."
缺點： "Boarding was a mess with everyone lining up at one time and pushing to get on the plane. Not very organized."
優點： "Aisle seat with Ok legroom"
缺點： "Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough."
缺點： "Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left."
優點： "Business class seats need to be improved"
缺點： "We sat on the tar mac for more than 90 minutes. I showed my e-ticket to the crew and they checked to find out that the delay was due to fog in Shanghai. Because I had to pick up my checked bag and go through the complete security check I was lucky to make the next flight."
缺點： "It was impossible to check in online. The main website let me choose English’s but when I clicked on the check-in link it immediately brought me back to a page in Mandarin."
優點： "Nothing. Worst Airline ever."
缺點： "I was delayed in Shanghai for OVER 30 hours. I was not given a hotel. There was no communication from the airline/ desk attendants. When I asked a question to the people at the desk they would tell me I needed to leave the terminal and go back to the check in counter ( I was in China and immigration would not let me do this). I was given three different times that the plane would leave. When immigration allowed me to call the check in desk from the phone the woman told me it was my fault for not listening to her. She told me the flight was at 2 the next day. I asked if it was in the afternoon and she said yes. The flight was at 2 am. When I said this she said it was my own fault. She would not let me into the lounge even though I had been stuck at the airport for hours. She was extremely rude and was not accommodating. When I finally was able to board the plane the seats were uncomfortable and the flight attendants were also rude. Because of this incident I missed the whole lantern festival which was the reason I was going to Thailand. I will NEVER use this airline again. It was a nightmare."
缺點： "The fact that vayama booked 50min between flights when they should have booked 2hrs, causing me to lose my flight and having to buy another with another carrier near midnight. Why does kayak partner with such an unprofessional vendor???"
缺點： "delayed and shitty"
優點： "The cabin staff was friendly."
缺點： "The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate. My Chinese associate said they are a safe airline because they often delay the flight to fix problem..."
優點： "On time, low cost, efficient and quick boarding, hot meal, great service!"
優點： "Will take it again."
缺點： "De très vieux avions. Repas désastreux (pour un Nord-américain)."
優點： "Luggage came out quickly."
缺點： "The boarding process was chaotic. In China people don't believe in lines, and the airline doesn't really care. Put on your helmets and elbow pads."
優點： "Everything was very good, flight was right on time, food was good, service was bright and happy."
缺點： "1 hour delay no reason given"
缺點： "I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel."
優點： "Punctual and professional. Has alcohol upon inquiry."
缺點： "- Seats are too small - (China bound) tax is too high even though ticket price is cheap - Food is disgusting - Lack of in-flight entertainment - During night flights, flight attendants are visibly exhausted"
優點： "Getting from A to B safely. Some of the crew were extremely helpful and sweet."
缺點： "When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)"
優點： "After missing my connecting flight united booked me on ANA was the best part of my 20+ hour day ."
優點： "I was surprised to get food even on a short 2h flight. The seats were comfortable if a bit short for taller people. The staff was helpful and friendly and oberall, there was few things I could point out that were any inconvenience at all. Really perfect journey."
缺點： "Seats are a bit short for tall people. Entertainment was not there but was not important at all for a short 2h flight."
優點： "June Yao is a no frills discount carrier & I had a really good flight. No delays, quick boarding, pleasant staff. I would fly them again without hesitation."
優點： "Food was OK. Beyond expectations."
缺點： "Late departure, no entrateinment system."
優點： "It arrived safely"
缺點： "more than 4 hour delay with little to no information. No need to take an e3xtensive bus ride to get to the plane, almost felt like we left the airport."
優點： "On time departure and in flight beverage service."
缺點： "It is a short slight under two hours so I did not expect much and had a comfortable aisle seat."
優點： "Flight on time and without problems."
缺點： "My seat was broken and can not put it in a relaxed position wich is unomfortable to sleep."
優點： "Could Check in several hours before flght and nice flight overall"
缺點： "My flight was delayed an hour and I missed my connecting flight back to the US."
缺點： "Delayed 8 hrs ZERO customer service on the ground Landed a mile from the terminal and had to walk through sideways rain Checked luggage was soaked when it came out"
優點： "- the crew did their job efficiently"
缺點： "Boarding: no signs to differentiate between the new passengers vs. those connecting Food: substandard, tiny portions Entertainment: none!!! Comfort: worst seat ever experienced. It slopes forward and doesn't lean back at all. The head rest also leaned forward and caused neck pain."
優點： "on Time! Pillows and blankets"
缺點： "Bad food not a lot of leg room"
優點： "The plane is obviously older, but kept in very good shape. It is clean and well maintained. Food was offered after takeoff, but I didn't eat. Comfortable seats with both a blanket and pillow."
優點： "u low life cocksukers fuked me again...no more with scum like u"