舊金山帕洛瑪酒店 Hotel Zelos San Francisco

I liked the coffee in the morning and the location was excellent

They charged an additional charge and $60 per night per vehicle to park... would have been nice to know in advance

Perfect hotel

The hotel was super clean,like tremendously clean! Ideal location which was super walkable to everything! Didn’t even realize that they have bikes you can use. If I wasn’t pregnant we would hve definetly used them. Everything in the city was a quick walk or uber ride. Restaurant on the 5th floor was surprisingly great. Super great stay here. Almost didn’t want to write this review because I don’t want this hotel to get super busy and raise prices!

No negative comments really.

This stay, for the little time I was at the hotel,

The location was great and my room was quiet.

There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.

Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious! I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.

Mixed message on parking After speaking with associates on two separate occasions. Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached. Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!