The fact that everything was just a walk away from the hotel. Staff was very helpful
Could do better
Staff were very nice and welcoming. Good views at the back of the hotel of the Bay Bridge.
We were in room211 opposite the life so very noisey at times. No real natural light in the room as the windows faced into an internal small square to the roof which also had noise from ducting. The pillows on the bed smelt and we asked for them to be changed, plus as there were only three we requested a fourth pillow. The pillows were changed but still only three and a second request for the fourth pillow was not addressed, only a small thing but should have been rectified. We were there for two nights and were woken at around 04:00 with noise in the corridor which sounded like cleaning and also from above. If this was a chain hotel in the U.K. they would have refunded the cost of our stay under the good nights sleep guarantee. Overall not a restful stay.
Great place to stay if going to AT&T Park for a Gi
Everything was great, staff, price, location, etc..
Everything was great!
Great Location in the City by the Bay
Location was perfect for walking along the Embarcadero. Nice restaurant associated with the hotel. Was compensated for having to change my room from a City View to an interior room with a bottle of wine, free parking for two nights, and free breakfast for two. Staff was great.
Noise from our room sounded like carts rolling down a hallway above us. Not all night, but late at night and early in the morning. Not undoable, just annoying for about an hour each time.
Euro style, American value
I was impressed by the styling and attention to detail at the Griffon. This very old building felt quite modern, and my room reminded me so much of my stays in Europe. The multinational staff was very friendly without being forced.
The HVAC needs serious attention. While the flow and temperature were fine,there was an annoying mustiness throughout the building. No doubt an effect of being so close to the bay, but a thorough cleaning is in order.
The location was perfect for our 10 mile run Sunday morning. You have a great view of the bay bridge. The restaurant next to the lobby was really good.
Very clean, nice staff, great location
close to areas we visted
size of rm. ,the veiw,choice of t.v. channals, small elevator
The staff was awesome, friendly and very helpful. The room was amazing, super comfortable. Not much view but all you had to do was walk out the front door and the bay was right there. We had an amazing time.
The staff was attentive to your needs.
Our room was very tiny with the sync outside the bathroom. I guess you get what you pay for.
Good location, across from Embarcedero, near Ferry Building, nice restaurants close by. Staff very helpful. Recently renovated. Free Wifi.
Room very small and claustrophobic because the window is totally obstructed from daylight on the outside.
Location very good for the main route to both shops nad the wharf.
Room was very small and had an internal view ie a wall
Great location, nicely decorated rooms, very nice staff. The valet-guy ran a block and a half to get me a cab! Free WiFi. I really enjoyed my stay there.
Bed too soft
Location, free internet, breakfast included
Worst room in the hotel - inside room with a "view" of the A/C and heating ducts, constant noise from ducts, room was dark, staff not attentive - front desk failed to have my car brought out, valet parking attendant had to be asked to park car - he was more interested in talking to the cab drivers and smoking, no "privacy sign" in room, charge for use of YMCA other hotels in the area do not, housekeeping failed to turn off the alarm clock, breakfast room disorganized - could not sit anywhere to watch the TV they had on in the bar area. I tried this hotel for something different in San Francisco, I will not be returning.
The room was extremely small and poor value. We had no outlook, the window was on to a wall some inches away. The floorboards above creaked and disturbed our sleep several times each night and early morning. The hotel was apparently full, they could not cope with the number of residents and the breakfast items ran out. We complained and the staff on duty were unsymathetic.
With a stay at Hotel Griffon in San Francisco (Downtown San Francisco), you'll be a 5-minute walk from Ferry Building and 14 minutes by foot from Exploratorium. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.