和風酒店 - 三藩市 Hotel Zephyr San Francisco

Great location, very cool theme throughout the hotel, lots of things to do in the hotel.

Staff was hit or miss. Although the valets were very friendly, they weren't readily available.

Disappointed

I liked the location of the hotel. The staff was friendly. The game room was cool, but I didn't have time to enjoy it. The atmosphere was fun.

I wish I didn't upgrade my room. Not sure what my original room would have been like, but the only thing I liked about the room I upgraded to was seeing the bay. But there was black hair on the bathroom hair which I assume was from the maids or people who stayed before me. There were two things left behind from the people before, so it made me question how clean the room really was. I didn't sleep well because of where the room was located. I could hear the outside door to the stairwell open and slam shut. A group of people tried getting into my room because the front desk gave them the wrong room number. Overall I was disappointed and if I knew it would have been this way I could have saved myself some money.

Great Family Hotel At Fisherman's Wharf

The atmosphere, the games, and the patio with lots of seating, fire pits and plantings were awesome! The staff was friendly and the concierge was very helpful.

The food choices at the hotel. The camper is touted as having food that is locally sourced and fresh, but when we looked at the menu, the only choices were personal pizzas and one soup. We got the pizzas and we're not impressed.